Country Meadows of Hershey
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 72 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality rehabilitative care or memory care, as the staff is consistently praised for their compassion. While the caregiving is superb, you may want to inquire about management practices to ensure administrative consistency.
Google Reviews
Google Reviews
72 reviews analyzed“Country Meadows of Hershey is highly regarded for its exceptional caregiving and its specialized Pathways program for restorative and rehabilitative care. Families frequently praise the compassionate, attentive staff and the welcoming, home-like atmosphere, though one reviewer noted significant dissatisfaction with management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Effective restorative and rehabilitative care (Pathways program)
- Warm, welcoming, and home-like environment
- Clean and well-maintained facilities
Concerns
- Dissatisfaction with management
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how attentive the caregivers are here; how do you ensure that personalized level of care remains consistent for every resident?
- 2Can you tell us more about the Pathways program and how it helps residents with their physical rehabilitation and restorative needs?
- 3The facility looks incredibly clean and well-maintained; what is your routine for ensuring the common areas always feel like a warm, home-like environment?
- 4How does the management team communicate with families to ensure we are all on the same page regarding our loved one's care?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“My mom entered their restorative care Pathways program after a five week hospital stay. With their continuous support, physical therapy, she was back to herself in a very short time.”
“CM has made the difference in my mom's life! She has a whole community of people there to help her live her best life as she slips further into dementia.”
“Everyone from marketing to nurses, med techs, receptionists and dining room employees to name a few just went above and beyond with their care for my uncle, I never worried while he was there.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Country Meadows of Hershey underwent 33 inspections, resulting in 17 clean reports and 35 recorded violations. Findings from these inspections included issues regarding documentation accuracy, resident privacy, and adherence to safety protocols.
Feb 11, 2026Routine
An unattended laptop on a medication cart was left open, displaying multiple residents' private information.
A staff member used inappropriate verbal threats and physical restraint during a resident behavioral escalation, resulting in redness on the resident's wrists.
Dec 23, 2025RoutineCleanReport
No deficiencies found during this inspection.
Oct 22, 2025Routine
The home failed to immediately report a resident-to-resident incident involving non-consensual physical touch to the local Area Agency on Aging.
The home failed to report several incidents to the Department within 24 hours, including a resident-to-resident incident and two instances of residents being transferred to the emergency room.
Jul 10, 2024Routine
A resident was observed grabbing another resident's clothing and body area, and refused to stop when asked.
A pharmacy label for a resident's medication did not include the current physician's instructions for administration.
Apr 4, 2023Routine
Insufficient staff trained in CPR and first aid were present during night shifts on 3/25/23 and 3/26/23.
Exhaust fans in bathrooms for bedrooms 213 and 214 were inoperable.
Two large trays of meat sauce in the walk-in cooler were found opened and unsealed.
Various medications and ointments were left unlocked and accessible in a resident's bedroom.
Two loose pills were observed on the Connections medication cart.
Feb 8, 2023Routine
The home failed to report an incident where one resident punched another resident in the upper arm to the Department within 24 hours.
An unlocked and unsupervised laptop on a medication cart in a hallway was left open, exposing personally identifiable information for 16 residents.
Jun 28, 2022Routine
Directions for operating key-locking devices in the Secure Dementia Care Unit were not current following a code change.
Oct 14, 2021RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Country Meadows of Hershey Associates
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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