Limited public data on Columbia Cottage-Hershey, LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 15 Google reviews
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Every family's needs are unique. We encourage you to visit Columbia Cottage-Hershey, LLC in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families may find comfort in the facility's warm, home-like atmosphere and the compassionate care provided by many staff members. However, recent reviews raise serious alarms regarding medication management oversight and a perceived lack of follow-through from management on promises made during the admissions process.
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Distribution · 15 analyzed
This facility responds to some reviews.
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Key Review Excerpts
“The moment you enter the front door, you feel like you’ve walked into someone’s living room, not a “nursing home”. The personal care & attention from all the staff was more than we ever expected.”
“I have been so impressed with the caring and professionalism of the entire staff (and I am a born skeptic who is very hard to please).”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Columbia Cottage-Hershey, LLC underwent 27 inspections, resulting in 14 clean reports and 25 instances of violations. Recorded findings included issues regarding medication administration, staff training documentation, and facility safety protocols.
Resident records and personal information, including a task list and narcotic log, were found unlocked, unattended, and accessible. Additionally, a wall tablet was left unlocked, allowing access to residents' social security numbers and dates of birth.
Two staff members did not receive required orientation training regarding person-centered care for Hoyer lifts and oxygen concentrators within 40 scheduled working hours.
During the overnight shift, only one staff member trained in first aid and CPR was present to support 40 residents, failing to meet the required ratio.
The facility had only two direct care staff working overnight, which was insufficient to ensure the safety and emergency evacuation of 35 residents, including those with mobility needs.
Staff failed to perform required two-hour incontinence checks, resulting in a resident being found in a soiled undergarment with skin excoriation and a sacral wound.
A staff person was hired by the home without a completed criminal background check.
A staff person did not receive required orientation on fire safety and emergency preparedness topics.
A resident was not provided with required adaptive equipment, such as weighted cups and large-handled utensils, as specified in their assessment and support plan.
A resident's contract was found to be unsigned.
The residence failed to submit a final report to the Department following an investigation into an incident of alleged abuse.
No deficiencies are reported in this inspection record.
A 2-gallon plastic pump sprayer containing carpet cleaner was found in the janitor's closet without a label.
An enabler bar attached to a resident's bed was not securely fastened, posing a potential entrapment hazard.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Columbia Cottage-Hershey LLC
for profit
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