Harborchase of Southlake
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 59 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a compassionate, high-touch nursing staff and a beautiful environment for memory care. However, families should closely monitor the dining program and inquire about recent price increases, as some long-term residents have noted a decline in food quality and rising costs.
Google Reviews
Google Reviews
59 reviews on GoogleFamilies generally praise HarborChase of Southlake for its compassionate, attentive staff and the high quality of care provided in both assisted living and the 'Cove' memory care unit. While many residents enjoy the beautiful grounds and social atmosphere, some long-term residents have reported significant declines in food quality and concerns regarding facility maintenance and staffing levels.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Beautifully maintained and luxurious facility grounds
- Strong, supportive memory care programming
- Engaging social activities and community outings
Concerns
- Decline in food quality and dining experience (mentioned by 3 reviewers)
- Staffing shortages and inconsistent caregiver attitude (mentioned by 2 reviewers)
- Significant annual price increases
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often referencing specific staff members, family members, or amenities mentioned. For negative reviews, the owner maintains a professional tone, attempting to move the conversation offline and providing contact information.
Questions for Your Tour
- 1We've heard wonderful things about how responsive the management team is to feedback; how do you involve families in discussions regarding care improvements?
- 2The grounds here look absolutely beautiful; could you show us some of the specific outdoor spaces where residents enjoy their afternoon time?
- 3With your specialized memory care programming, what are some of the favorite social activities or community outings that residents participate in?
- 4Could you tell us more about the dining experience and what steps are being taken to ensure consistent meal quality and variety for everyone?
- 5How is the nursing staff structured to ensure that residents receive attentive care, especially during the overnight hours or in an emergency?
- 6As we plan for the long term, how do you approach communicating any changes in service costs or care requirements to families?
Personalized based on this facility's data
Key Review Excerpts
“The staff is wonderful and very helpful! I can text them or contact them with anything I need help with and they are always willing to assist.”
“The Cove Director, Marie, has worked with me personally, nearly daily at times, to resolve issues that would have otherwise led me to a different facility.”
“I lived at Harbor Chase of Southlake Texas for 5 years and the quality went down each year especially the 'chef prepared' meals which eventually tasted worse than cafeteria food.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in February 2022 showed no violations. However, a previous inspection in February 2020 identified several Life Safety Code deficiencies related to fire safety systems, including fire drills, alarm maintenance, and extinguisher inspections, all of which were documented as corrected by March 2020.
Feb 16, 2022RoutineCleanReport
No deficiencies found during this inspection.
Feb 18, 2020Routine
Life Safety Code (6 violations)
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to provide a way to separate dryer make-up air from the habitable work areas of the laundry and exhaust heat from dryers.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
Ownership & Operations
Who Operates This Facility
Vop Hc Southlake, LLC
for profit
HARBOR SOUTHLAKE MANAGEMENT, LLC
BYRON BOUNDS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit harborchase.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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