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Public Google reviewers rate this highly and often mention compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 60 Google reviews
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Public Google reviewers rate Harborchase of Southlake highly. Reviewers highlight: compassionate and attentive nursing and care staff, beautifully maintained and luxurious facility grounds. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise HarborChase of Southlake for its compassionate, attentive staff and the high quality of care provided in both assisted living and the 'Cove' memory care unit. While many residents enjoy the beautiful grounds and social atmosphere, some long-term residents have reported significant declines in food quality and concerns regarding facility maintenance and staffing levels.
Quality Themes
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Concerns
Rating Trends
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Distribution · 57 analyzed
The owner provides highly personalized responses to positive reviews, often referencing specific staff members, family members, or amenities mentioned. For negative reviews, the owner maintains a professional tone, attempting to move the conversation offline and providing contact information.
Personalized based on this facility's data
Key Review Excerpts
“The staff is wonderful and very helpful! I can text them or contact them with anything I need help with and they are always willing to assist.”
“The Cove Director, Marie, has worked with me personally, nearly daily at times, to resolve issues that would have otherwise led me to a different facility.”
“I lived at Harbor Chase of Southlake Texas for 5 years and the quality went down each year especially the 'chef prepared' meals which eventually tasted worse than cafeteria food.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in February 2022 showed no violations. However, a previous inspection in February 2020 identified several Life Safety Code deficiencies related to fire safety systems, including fire drills, alarm maintenance, and extinguisher inspections, all of which were documented as corrected by March 2020.
No deficiencies are reported in this inspection record.
Life Safety Code (6 violations)
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to provide a way to separate dryer make-up air from the habitable work areas of the laundry and exhaust heat from dryers.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
Vop Hc Southlake, LLC
for profit
HARBOR SOUTHLAKE MANAGEMENT, LLC
BYRON BOUNDS
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Google Reviews
60 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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