Bear Creek Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 154 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 8.0)
- High staff turnover (57%)
- High RN turnover (67%)
Below average in Texas · Meets national RN staffing standard · Above average staffing · $142,612 in fines
What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its highly skilled physical and occupational therapy teams. However, if you are seeking long-term care, you must closely monitor nursing response times and medication schedules, as multiple families have reported serious lapses in basic hygiene and timely medication delivery.
Google Reviews
Google Reviews
154 reviews on Google“Families considering Bear Creek Nursing and Rehabilitation will find a facility with a highly-regarded physical and occupational therapy team and a beautiful, clean building. However, there is a significant and recurring pattern of serious concerns regarding nursing staff shortages, delayed medication administration, and inadequate hygiene care for residents. While many praise the rehabilitation outcomes, others report distressing lapses in basic daily care and communication.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Clean, modern, and beautiful facility
- Compassionate rehabilitation specialists
- Welcoming and professional administration
Concerns
- Inadequate nursing staffing levels (mentioned by 5 reviewers)
- Delayed medication administration (mentioned by 4 reviewers)
- Neglect of basic hygiene (bathing/diaper changes) (mentioned by 3 reviewers)
- Poor food quality (mentioned by 3 reviewers)
- Slow response to call lights (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 158 analyzed
How They Respond to Reviews
The owner responds to almost all reviews but frequently uses a defensive tone when addressing complaints, often attempting to justify facility practices or questioning the reviewer's credibility. While positive reviews receive warm, personalized thanks, negative reviews are often met with rebuttals, denials of issues, or redirection to private phone calls.
Questions for Your Tour
- 1The therapy teams here have such a wonderful reputation; could you tell us more about how the physical and occupational therapists work with residents to meet their specific rehab goals?
- 2We noticed the administration team is very professional and welcoming; how do you ensure that important updates regarding a resident's care are communicated clearly to family members?
- 3What specific protocols are in place to ensure that medications are administered accurately and on a consistent schedule every day?
- 4How does the nursing team manage call lights during busy shifts to ensure that residents receive timely assistance with their immediate needs?
- 5Could you describe the daily dining experience, including how much input residents have in their meal choices and how the nutritional quality is maintained?
- 6In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with outside doctors?
Personalized based on this facility's data
Key Review Excerpts
“The patient plan has been very clear and the direction unwavering. Unfortunately, there was slippage of employment due to a change of ownership. There was a slight turnover of talent but it has begun to return.”
“My husband went days without any physical therapy. I only found out six days later, during our first meeting with the social worker that he had not even been given a bath. His medications were given hours late, the nurses excuse was they were caring for 16 patients at a tim”
“The staff is wonderful, and she was treated so good. Thankful to everyone at The Lodge at Bear Creek. Highly recommend if you're loved one needs a short term PT stay!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaint-triggered deficiencies with 14 cases where families filed reports about care problems. The most recurring issues involve medication management, resident rights violations, and infection control, with some problems persisting across multiple surveys despite reported corrections. Recent complaints in 2025 included medication errors and abuse prevention failures, suggesting ongoing challenges in core care areas that families should carefully evaluate during visits.
Dec 21, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 19, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 20, 2025Routine8
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Mar 20, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 4, 2025Complaint2
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nov 27, 2024Complaint1
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Federal Penalties
Fine
Dec 21, 2025
$75,300
Fine
Oct 25, 2024
$65,866
Fine
Oct 30, 2023
$7,446
Ownership & Operations
Who Operates This Facility
Maverick County Hospital District
for profit
GRAPEVINE NURSING AND REHAB CENTER LLC
RA LAWRENCE
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.3/5 · Rank 10 of 21
Ownership & Management
Owners
Maverick County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
154 reviews from families & visitors
Official Website
Visit lodgeatbearcreek.com
Medicare data downloads
Original nursing home datasets
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