Silverado Southlake
Families consistently rate this highly — reviewers highlight exceptional memory care engagement and nexus program. Schedule a visit to confirm the fit.
based on 57 Google reviews
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What this means for your family
Silverado Southlake is an excellent choice for families seeking high-level engagement and specialized dementia programming like the Nexus program. However, if your loved one has complex medical needs, such as colostomy care or heavy medication requirements, you should conduct a thorough interview regarding their ability to maintain consistent care routines during shift changes.
Google Reviews
Google Reviews
57 reviews on GoogleSilverado Southlake is highly regarded for its specialized Nexus program and its ability to provide meaningful engagement for residents with dementia. Families frequently praise the compassionate, long-term staff and the beautiful, clean environment, though one reviewer raised serious concerns regarding inconsistent care for residents with complex medical needs like colostomy bags.
Quality Themes
Tap a score for detailsStrengths
- Exceptional memory care engagement and Nexus program
- Compassionate and stable, long-term staff
- Beautifully maintained and clean facility
- High level of resident activity and social stimulation
Concerns
- Inconsistent care for residents with complex medical needs (e.g., colostomy care)
- Occasional lapses in feeding or basic care routines
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses that frequently reference specific staff members, programs (like Nexus), and the reviewer's unique situation. While some responses are brief, most demonstrate deep engagement with the specific details mentioned in the reviews.
Questions for Your Tour
- 1I noticed how much the management values feedback through their review responses; how does the staff use resident and family input to improve daily care routines?
- 2The Nexus program sounds wonderful—could you tell us more about how that specific engagement program works for residents in memory care?
- 3We are looking for a place with a vibrant social life; what kind of daily activities or social stimulation can a resident expect here?
- 4How does the care team manage more complex medical needs or specialized tasks, such as colostomy care, to ensure nothing is missed?
- 5What is your protocol for ensuring that basic care routines, like mealtime assistance and feeding, remain consistent for every resident?
- 6In the event of a medical emergency after hours, what is the specific process for coordinating between the on-site staff and medical professionals?
Personalized based on this facility's data
Key Review Excerpts
“I visited 16+ memory care facilities searching for a home for my mother. Silverado Southlake stood out as a shining star among a bunch of rusty nails. Many places I visited overmedicated the residents and pushed them in front a TV. At Silverado, there are engagements and activities throughout the even for ALL the residents, regardless of their capabilities.”
“The facility is beautiful - always clean. There are a few facility pets and residents are allowed to have pets (for a monthly fee of course), so if you are severely allergic, that could be an issue. The staff are responsive, caring and kind.”
“We moved Dad here when his previous assisted living facility could not meet his needs. We are very, very pleased with Silverado Southlake. Dad is in Nexus. When he started having behavioral issues due to his advancing dementia, Tammie (the Nexus director) helped make sure that his meds were adjusted AND that appropriate interventions/redirections were implemented.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The facility has had several inspections since 2021, with notable violations related to Life Safety Code standards, including fire safety, lighting, and equipment maintenance. A more recent inspection in June 2022 identified a deficiency regarding infection control policies. No formal enforcement actions were found in the provided report.
Jun 20, 2022Routine
Health Code (1 violations)
The facility failed to develop and enforce policies and procedures for infection control and include standard and transmission-based precautions.
Aug 2, 2021Routine
Life Safety Code (9 violations)
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
Ownership & Operations
Who Operates This Facility
Silverado Southlake LLC
SILVERADO SENIOR LIVING MANAGEMENT INC
GILBERT GUTIERREZ
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit silverado.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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