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Public Google reviewers rate this highly and often mention exceptional memory care engagement and nexus program. Schedule a visit to confirm the fit.
based on 59 Google reviews
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Public Google reviewers rate Silverado Southlake highly. Reviewers highlight: exceptional memory care engagement and nexus program, compassionate and stable, long-term staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Silverado Southlake is highly regarded for its specialized Nexus program and its ability to provide meaningful engagement for residents with dementia. Families frequently praise the compassionate, long-term staff and the beautiful, clean environment, though one reviewer raised serious concerns regarding inconsistent care for residents with complex medical needs like colostomy bags.
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Distribution · 58 analyzed
The owner provides highly personalized and warm responses that frequently reference specific staff members, programs (like Nexus), and the reviewer's unique situation. While some responses are brief, most demonstrate deep engagement with the specific details mentioned in the reviews.
Personalized based on this facility's data
Key Review Excerpts
“The facility is beautiful - always clean. There are a few facility pets and residents are allowed to have pets (for a monthly fee of course), so if you are severely allergic, that could be an issue. The staff are responsive, caring and kind.”
“We moved Dad here when his previous assisted living facility could not meet his needs. We are very, very pleased with Silverado Southlake. Dad is in Nexus. When he started having behavioral issues due to his advancing dementia, Tammie (the Nexus director) helped make sure that his meds were adjusted AND that appropriate interventions/redirections were implemented.”
“The truth is that they do not know how to care for all their residents. We had our Dad here and after only a week of being there he got out and NOBODY knew where or how he got out. More than 8 hours of searching we found him.”
Source: Texas Health & Human Services Commission
Key Findings
The facility has had several inspections since 2021, with notable violations related to Life Safety Code standards, including fire safety, lighting, and equipment maintenance. A more recent inspection in June 2022 identified a deficiency regarding infection control policies. No formal enforcement actions were found in the provided report.
Health Code (1 violations)
The facility failed to develop and enforce policies and procedures for infection control and include standard and transmission-based precautions.
Life Safety Code (9 violations)
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
Silverado Southlake LLC
SILVERADO SENIOR LIVING MANAGEMENT INC
GILBERT GUTIERREZ
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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