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Public Google reviewers rate this highly and often mention compassionate and dedicated memory care staff. Schedule a visit to confirm the fit.
based on 81 Google reviews
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Public Google reviewers rate Harborchase of Plano highly. Reviewers highlight: compassionate and dedicated memory care staff, beautiful, clean, and upscale facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
HarborChase of Plano is highly regarded by families for its compassionate nursing staff and specialized memory care, with many reviewers highlighting the warmth of the leadership team. While the majority of feedback is overwhelmingly positive, some families have reported significant concerns regarding medication management and staff turnover in the past.
Quality Themes
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Rating Trends
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Distribution · 88 analyzed
The owner provides highly personalized responses to positive reviews, often mentioning specific staff members or family details mentioned by the reviewer. For negative reviews, they use a consistent template to request private communication to resolve issues.
Personalized based on this facility's data
Key Review Excerpts
“The staff, Ashley, Cory, Azita, took such good care of everyone. Safety was the number one priority but fun was a close second.”
“My mother was a resident of HarborChase of Plano assisted living for nine months, and I was impressed by the level of service and caring that she received.”
“I am a hospice RN and I care for some patients at this facility. You would be hard pressed to find a more beautiful place for your loved one.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in October 2022 noted 14 violations of state standards. Previous inspections in September 2021 identified several Life Safety Code deficiencies related to fire safety protocols, maintenance of electrical/cooling systems, and facility lighting, most of which were corrected within a month.
Health Code (1 violations)
No specific health code violation description provided in report.
Life Safety Code (12 violations)
The facility failed to protect cooking operations according to the Life Safety Code.
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to provide proper locking devices
The facility failed to provide the minimum levels of illumination required in the facility.
The facility failed to provide smoke compartmentation where required.
The facility failed to protect hazardous areas as required by the referenced codes and standards.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to have a program to inspect, test, and maintain the fire alarm system and keep records of inspection, testing, and maintenance of the fire alarm system.
The facility failed to ensure corridors met the Life Safety Code.
The facility failed to provide sufficient storage space.
The facility failed to maintain electrical, heating, and cooling systems so they worked safely.
The facility failed to provide exhaust for odor-producing areas.
Vop Hc Plano, LLC
for profit
HARBOR PLANO MANAGEMENT, LLC
ASHLEY GIFFORD
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Google Reviews
81 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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