Sunrise of Frisco
Families consistently rate this highly — reviewers highlight compassionate and professional nursing and care staff. Schedule a visit to confirm the fit.
based on 52 Google reviews
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What this means for your family
Sunrise of Frisco is an excellent choice for families seeking a clean, active, and highly communicative environment. The staff is widely praised for their empathy and professionalism. However, if your loved one requires intensive, high-acuity nursing care for end-of-life stages, you should specifically interview the nursing leadership to ensure they can meet those specific clinical needs.
Google Reviews
Google Reviews
52 reviews on Google“Sunrise of Frisco is highly regarded by families for its compassionate, professional staff and its warm, home-like atmosphere. While most reviewers praise the exceptional care and engaging activities, one reviewer raised a serious concern regarding the adequacy of care for high-needs residents during end-of-life stages. The facility is frequently described as clean, organized, and well-maintained.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing and care staff
- Engaging activities and social programming
- Clean and well-maintained facility
- Strong communication with family members
Concerns
- Inadequate care for high-acuity/end-of-life needs
Rating Trends
Tap a year to see what changed
Distribution · 54 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates to respond to positive reviews. While the tone is warm, the responses frequently use identical phrasing regardless of the specific details provided in the reviewer's text.
Questions for Your Tour
- 1It's wonderful to see how much care goes into keeping the facility so clean and well-maintained; what is your routine for ensuring the common areas stay inviting for residents?
- 2We've heard great things about how much the staff communicates with families; how do you typically keep us updated on our loved one's day-to-day well-being?
- 3Could you tell us more about the social programming and what kind of engaging activities the residents participate in during the week?
- 4How does the nursing team manage more complex medical needs or transitions in health as a resident's care requirements change?
- 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6With your memory care certification, how do you tailor daily routines to support residents with different levels of cognitive needs?
Personalized based on this facility's data
Key Review Excerpts
“The care managers are friendly and helpful. The food is good and varied. If you can afford the monthly rent this is the place to live.”
“The Memory Support staff are exceptionally caring and residents needs are personally catered to. Very clean facility and excellent meals.”
“I came to do a tour of the facility and I was absolutely blown away by the professionalism and the dedication to making me feel welcome that I received!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Sunrise of Frisco has had previous inspections identifying issues related to food safety handling and several Life Safety Code violations regarding fire alarms, smoke detectors, and exit door locks. Most of these deficiencies were documented in 2020 and 2021 and have since been marked as corrected.
Aug 11, 2021Routine
Health Code (2 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to ensure effective hair restraints were worn to prevent food contamination.
Oct 26, 2020Routine
Life Safety Code (8 violations)
The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
Ownership & Operations
Who Operates This Facility
Ms Frisco Sh LLC
for profit
SUNRISE SENIOR LIVING MANAGEMENT, INC
CHERYL WHITE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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