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Assisted Living

Hampton Special Care - Tumwater

Limited public data on Hampton Special Care - Tumwater. Call, tour, and ask to meet current residents' families — your own impression matters most.

1400 Trosper Rd Sw, Tumwater, WA 9851256 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.8/5

based on 9 Google reviews

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Hampton Special Care - Tumwater Assisted Living in Tumwater, WA — Street View
Street View

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What this means for your family

The Hampton is highly regarded for its memory care expertise and warm, engaging staff environment. When touring, we recommend asking specifically about current staff retention rates and how they ensure consistent communication with families, as turnover has been a noted concern in the past.

Google Reviews

Google Reviews

9 reviews on Google
Hampton Special Care in Tumwater receives praise for its warm, knowledgeable staff and engaging environment for memory care residents. However, some families have expressed concerns regarding high staff turnover rates and the impact of restricted access during periods like the pandemic.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean9.0Activities8.0MedsN/AMemory9.0Comms7.0ValueN/A

Strengths

  • Warm and knowledgeable staff
  • Engaging activities for residents
  • Compassionate memory care management
  • Clean and well-maintained facility

Concerns

  • High staff turnover (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(4)1.02018(2)5.02020(1)2.02021(1)1.02022(1)5.02023(1)5.02024(1)

Distribution · 11 analyzed

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How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is very active in planning resident events; could you walk me through what a typical week of activities looks like for someone in memory care?
  • 2With the facility housing 56 residents, how do you ensure consistent, personalized care and familiar faces for the residents given the industry-wide challenge of staff turnover?
  • 3The facility is consistently described as clean and well-maintained; what is your approach to ensuring that environment remains comfortable and inviting for the residents?
  • 4Since you have a dedicated memory care focus, what specific protocols or training do your staff members receive to handle medical emergencies or changes in resident health?
  • 5I see that you engage with feedback online; how do you incorporate input from families into your daily operations to ensure you are meeting the needs of both residents and their loved ones?
  • 6Could you share how your staff works to build deep, compassionate relationships with residents to help them feel at home in this environment?

Personalized based on this facility's data


Key Review Excerpts

Recently toured The Hampton Senior Living, my greatest impression was the warmth and knowledge of the staff - residents appeared well cared for and were busy about thier day enjoying themselves which greatly impressed us.

Prospective family member · 2024★★★★★

LAURA WAS GREAT, MY SISTER AND I FELT VERY CONFIDENT THAT OUR OLDER SISTER WILL BE WELL TAKEN CARE OF.

Memory care family member · 2023★★★★★

The transition was great. Covid has changed things, no family oversight for the residents. Lots of turnover with staff.

Family member · 2021★★☆☆☆
Source: 9 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

17total
50deficiencies
Feb 2, 2026Fire

The initial inspection on 12/08/2025 was marked 'Disapproved'. A follow-up on 02/02/2026 indicates all previous violations have been corrected and the status is now 'Approved'.

Duct and Air Transfer Openings - Maintaining ProtectionIFC 706.1 2018

Fire/smoke damper report from 4/10/2023 showed deficiencies; facility needed to show proof of correction.

Testing and MaintenanceIFC 903.5 2021

Facility failed to provide annual forward flow test for the fire sprinkler backflow.

Extinguishing System ServiceIFC 904.13.5.2 2021

Facility failed to provide report showing kitchen suppression system is inspected twice a year.

Inspection, Testing and MaintenanceIFC 907.8 2021

Facility failed to provide monthly inspection report for battery operated smoke alarms.

Dec 11, 2025Enforcement
$600.00Report

Civil fine of $600.00 imposed. Deficiency noted as recurring, previously cited on January 24, 2025, and March 25, 2024.

Medication servicesWAC 388-78A-2210 (1)(b)(2)

The facility failed to ensure resident medications were administered as ordered for two residents, leading to missed medications, altered mental status for one resident, and hospitalization for one resident.

Dec 11, 2025Investigation

This document is a formal statement of deficiencies for complaint numbers 200837 and 201122. Recurring deficiency noted previously cited on 01/24/2025 and 03/25/2024.; This is a recurring deficiency previously cited on 01/24/2025.

Monitoring residents' well-beingWAC 388-78A-2120Corrected Dec 11, 2025

Facility failed to monitor and take appropriate action for changes in physical/mental status and medication non-compliance for 2 residents.

Medication management and documentationCorrected Jan 23, 2026

R3 received double doses of quetiapine, failed to start antibiotic treatment for UTI, and delayed start of cranberry/vitamin C supplements. The facility failed to document these medication issues in the Alert Charting Report or progress notes.

Monitoring resident behaviors and changesCorrected Jan 23, 2026

Facility staff failed to document or alert on significant behavioral changes or health status changes (e.g., lethargy/slouching) and did not maintain continuous behavior charting. Staff incorrectly identified abnormal behavior and physical state as 'normal' for the resident.

Medication servicesWAC 388-78A-2210Corrected Dec 11, 2025

Facility failed to ensure medications were administered as prescribed for 2 residents, resulting in missed doses, wrong dosages, and negative health outcomes including hospitalization.

Apr 10, 2025Enforcement
$1,200.00Report

Letter details a civil fine of $1,200.00 related to a complaint investigation conducted on April 10, 2025.

Safety of the built environmentWAC 388-78A-2703

Staff failed to take necessary safety measures when assisting a resident with wheelchair mobility, resulting in facial injuries that required hospitalization.

Apr 10, 2025Investigation

Includes references to complaint numbers 172578, 172684, and 173353. A separate letter dated 06/05/2025 notes that WAC 388-78A-2703 was subsequently corrected and the facility meets licensing requirements.

Safety of the built environmentWAC 388-78A-2703

The facility failed to ensure staff took necessary safety measures to prevent avoidable injuries when assisting a resident with wheelchair mobility, resulting in the resident sustaining facial injuries that required hospitalization.

Jan 24, 2025Inspection

There is a follow-up letter dated 03/17/2025 indicating no deficiencies found during the follow-up inspection and that the listed deficiencies from 01/24/2025 were corrected.; Facility is a memory care unit with 44 residents. Administrator signed plans of correction for most deficiencies with a date of 02-28-2025.; Report also notes deficient CEU tracking for Staff F and G.

Infection controlWAC 388-78A-2610Corrected Feb 28, 2025

Facility failed to implement infection control hand hygiene practices for 6 of 6 staff observed; failed to provide handwashing supplies in laundry area.

Medication servicesWAC 388-78A-2210Corrected Feb 28, 2025

Facility failed to incorporate medication assistance and intermittent nursing services into negotiated service agreements for 7 of 7 sampled residents.

InvestigationsWAC 388-78A-2371

Facility failed to investigate, determine circumstances, rule out abuse, or protect residents for 2 of 3 residents regarding injuries of unknown origin/allegations of abuse.

Monitoring residents' well-beingWAC 388-78A-2120Corrected Feb 28, 2025

Facility failed to monitor resident well-being and take appropriate actions for 2 residents regarding identification and response to condition changes, including pain from injury and medication adjustments.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Feb 28, 2025

Facility failed to secure potentially hazardous supplies in 8 of 8 observed locations, placing 44 residents at risk for ingesting toxic materials.

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure 2 of 2 sampled staff completed their required continuing education units (CEU).

Background checksWAC 388-78A-2466Corrected Feb 28, 2025

Facility failed to ensure 2 of 2 sampled staff (Staff F and G) submitted new background checks every two years.

Protection of resident recordsWAC 388-78A-2400Corrected Feb 28, 2025

Facility failed to ensure confidentiality of resident records on medication cart computers, leaving them unattended and accessible to others.

Storing, securing, and accounting for medicationsWAC 388-78A-2260Corrected Feb 28, 2025

Facility failed to store medications in a secure manner in 2 of 7 sampled rooms (R1 and R9); unlocked cabinets contained non-prescribed hydrocortisone cream and Biotene lozenges.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected Feb 28, 2025

Facility failed to ensure 2 of 3 sampled new staff received their second TB skin test within the required time frames.

Other requirementsWAC 388-78A-2040Corrected Feb 28, 2025

Facility failed to maintain commercial cooking hood cleaning schedule (last service 05/30/2024, due every 6 months), placing 44 residents at risk.

Policies and proceduresWAC 388-78A-2600Corrected Feb 28, 2025

Facility failed to notify physicians when residents refused or missed medications for 4 of 7 sampled residents.

Enhanced adult residential care service standardsWAC 388-110-220Corrected Feb 28, 2025

Facility failed to provide 7 of 7 sampled residents access to their own rooms without staff assistance, impacting autonomy.

Jan 24, 2025Enforcement
$1,000.00Report

Letter details an imposed civil fine of $1,000.00. This is a recurring deficiency previously cited on September 13, 2024, July 31, 2023, and February 17, 2022.

Infection controlWAC 388-78A-2610

Six staff observed failing to implement hand hygiene practices during resident care; facility failed to provide necessary handwashing supplies in one area.

Dec 18, 2024Fire

The inspection on 12/18/2024 noted that all violations from previous related inspections had been corrected.

Emergency Drill FrequencyIFC 405.2 2021

Fire drills during morning and swing shift must be audible alarms.

Fire-resistance-rated construction maintenanceIFC 701.6 2021

Facility failed to provide documentation showing annual fire-resistance-rated construction inspection.

Portable Fire ExtinguishersIFC 906.2 2021

Kitchen is missing a K-class fire extinguisher.

Inspection, Testing and MaintenanceIFC 907.8 2021

Fire alarm report from 4-3-24 indicates digital alarm communicator transmitter failed test.

Securing Compressed Gas ContainersIFC 5303.5.3 2021

Medication room had an unsecured oxygen tank.

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References & Resources

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