Hampton Special Care - Tumwater
Limited public data on Hampton Special Care - Tumwater. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 9 Google reviews

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What this means for your family
The Hampton is highly regarded for its memory care expertise and warm, engaging staff environment. When touring, we recommend asking specifically about current staff retention rates and how they ensure consistent communication with families, as turnover has been a noted concern in the past.
Google Reviews
Google Reviews
9 reviews on Google“Hampton Special Care in Tumwater receives praise for its warm, knowledgeable staff and engaging environment for memory care residents. However, some families have expressed concerns regarding high staff turnover rates and the impact of restricted access during periods like the pandemic.”
Quality Themes
Tap a score for detailsStrengths
- Warm and knowledgeable staff
- Engaging activities for residents
- Compassionate memory care management
- Clean and well-maintained facility
Concerns
- High staff turnover (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is very active in planning resident events; could you walk me through what a typical week of activities looks like for someone in memory care?
- 2With the facility housing 56 residents, how do you ensure consistent, personalized care and familiar faces for the residents given the industry-wide challenge of staff turnover?
- 3The facility is consistently described as clean and well-maintained; what is your approach to ensuring that environment remains comfortable and inviting for the residents?
- 4Since you have a dedicated memory care focus, what specific protocols or training do your staff members receive to handle medical emergencies or changes in resident health?
- 5I see that you engage with feedback online; how do you incorporate input from families into your daily operations to ensure you are meeting the needs of both residents and their loved ones?
- 6Could you share how your staff works to build deep, compassionate relationships with residents to help them feel at home in this environment?
Personalized based on this facility's data
Key Review Excerpts
“Recently toured The Hampton Senior Living, my greatest impression was the warmth and knowledge of the staff - residents appeared well cared for and were busy about thier day enjoying themselves which greatly impressed us.”
“LAURA WAS GREAT, MY SISTER AND I FELT VERY CONFIDENT THAT OUR OLDER SISTER WILL BE WELL TAKEN CARE OF.”
“The transition was great. Covid has changed things, no family oversight for the residents. Lots of turnover with staff.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Feb 2, 2026Fire
The initial inspection on 12/08/2025 was marked 'Disapproved'. A follow-up on 02/02/2026 indicates all previous violations have been corrected and the status is now 'Approved'.
Fire/smoke damper report from 4/10/2023 showed deficiencies; facility needed to show proof of correction.
Facility failed to provide annual forward flow test for the fire sprinkler backflow.
Facility failed to provide report showing kitchen suppression system is inspected twice a year.
Facility failed to provide monthly inspection report for battery operated smoke alarms.
Dec 11, 2025Enforcement$600.00Report
Civil fine of $600.00 imposed. Deficiency noted as recurring, previously cited on January 24, 2025, and March 25, 2024.
The facility failed to ensure resident medications were administered as ordered for two residents, leading to missed medications, altered mental status for one resident, and hospitalization for one resident.
Dec 11, 2025Investigation
This document is a formal statement of deficiencies for complaint numbers 200837 and 201122. Recurring deficiency noted previously cited on 01/24/2025 and 03/25/2024.; This is a recurring deficiency previously cited on 01/24/2025.
Facility failed to monitor and take appropriate action for changes in physical/mental status and medication non-compliance for 2 residents.
R3 received double doses of quetiapine, failed to start antibiotic treatment for UTI, and delayed start of cranberry/vitamin C supplements. The facility failed to document these medication issues in the Alert Charting Report or progress notes.
Facility staff failed to document or alert on significant behavioral changes or health status changes (e.g., lethargy/slouching) and did not maintain continuous behavior charting. Staff incorrectly identified abnormal behavior and physical state as 'normal' for the resident.
Facility failed to ensure medications were administered as prescribed for 2 residents, resulting in missed doses, wrong dosages, and negative health outcomes including hospitalization.
Apr 10, 2025Enforcement$1,200.00Report
Letter details a civil fine of $1,200.00 related to a complaint investigation conducted on April 10, 2025.
Staff failed to take necessary safety measures when assisting a resident with wheelchair mobility, resulting in facial injuries that required hospitalization.
Apr 10, 2025Investigation
Includes references to complaint numbers 172578, 172684, and 173353. A separate letter dated 06/05/2025 notes that WAC 388-78A-2703 was subsequently corrected and the facility meets licensing requirements.
The facility failed to ensure staff took necessary safety measures to prevent avoidable injuries when assisting a resident with wheelchair mobility, resulting in the resident sustaining facial injuries that required hospitalization.
Jan 24, 2025Inspection13Report
There is a follow-up letter dated 03/17/2025 indicating no deficiencies found during the follow-up inspection and that the listed deficiencies from 01/24/2025 were corrected.; Facility is a memory care unit with 44 residents. Administrator signed plans of correction for most deficiencies with a date of 02-28-2025.; Report also notes deficient CEU tracking for Staff F and G.
Facility failed to implement infection control hand hygiene practices for 6 of 6 staff observed; failed to provide handwashing supplies in laundry area.
Facility failed to incorporate medication assistance and intermittent nursing services into negotiated service agreements for 7 of 7 sampled residents.
Facility failed to investigate, determine circumstances, rule out abuse, or protect residents for 2 of 3 residents regarding injuries of unknown origin/allegations of abuse.
Facility failed to monitor resident well-being and take appropriate actions for 2 residents regarding identification and response to condition changes, including pain from injury and medication adjustments.
Facility failed to secure potentially hazardous supplies in 8 of 8 observed locations, placing 44 residents at risk for ingesting toxic materials.
Facility failed to ensure 2 of 2 sampled staff completed their required continuing education units (CEU).
Facility failed to ensure 2 of 2 sampled staff (Staff F and G) submitted new background checks every two years.
Facility failed to ensure confidentiality of resident records on medication cart computers, leaving them unattended and accessible to others.
Facility failed to store medications in a secure manner in 2 of 7 sampled rooms (R1 and R9); unlocked cabinets contained non-prescribed hydrocortisone cream and Biotene lozenges.
Facility failed to ensure 2 of 3 sampled new staff received their second TB skin test within the required time frames.
Facility failed to maintain commercial cooking hood cleaning schedule (last service 05/30/2024, due every 6 months), placing 44 residents at risk.
Facility failed to notify physicians when residents refused or missed medications for 4 of 7 sampled residents.
Facility failed to provide 7 of 7 sampled residents access to their own rooms without staff assistance, impacting autonomy.
Jan 24, 2025Enforcement$1,000.00Report
Letter details an imposed civil fine of $1,000.00. This is a recurring deficiency previously cited on September 13, 2024, July 31, 2023, and February 17, 2022.
Six staff observed failing to implement hand hygiene practices during resident care; facility failed to provide necessary handwashing supplies in one area.
Dec 18, 2024Fire
The inspection on 12/18/2024 noted that all violations from previous related inspections had been corrected.
Fire drills during morning and swing shift must be audible alarms.
Facility failed to provide documentation showing annual fire-resistance-rated construction inspection.
Kitchen is missing a K-class fire extinguisher.
Fire alarm report from 4-3-24 indicates digital alarm communicator transmitter failed test.
Medication room had an unsecured oxygen tank.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit hampton-mc.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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