Hampton Manor of Dundee 3
Limited public data on Hampton Manor of Dundee 3. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 30 Google reviews
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What this means for your family
This facility offers a beautiful, modern environment with a highly regarded memory care program and friendly staff. However, families must prioritize investigating the facility's protocols for emergency response and medication administration, as multiple reviewers have reported life-threatening delays and errors.
Google Reviews
Google Reviews
30 reviews on Google“Families should note that while many residents enjoy a beautiful, clean, and high-quality environment, there are serious, documented concerns regarding response times for medical needs and medication management. While some reviewers praise the staff as being like a second family, others have reported critical delays in emergency assistance and high staff turnover.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Compassionate and sweet care staff
- Beautiful, modern, and spacious rooms
- High-quality, flavorful food
Concerns
- Delays in responding to medical needs and emergencies (mentioned by 3 reviewers)
- Issues with medication management and errors (mentioned by 2 reviewers)
- Difficulty reaching staff via telephone (mentioned by 2 reviewers)
- High staff turnover and frequent changes in personnel (mentioned by 2 reviewers)
Rating Trends
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Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With such a small, intimate community of 20 residents, how do you ensure everyone gets personalized attention during mealtimes?
- 2I noticed you take time to respond to feedback from families; how do you typically incorporate resident or family suggestions into your daily operations?
- 3What kind of daily social activities or outings do you have planned to help residents stay engaged with the Dundee community?
- 4How do you manage medical emergencies or sudden changes in health during the overnight hours?
- 5How do you help new residents transition into the community and start making friends with the other 19 residents?
- 6What is the process for coordinating with outside doctors or specialists if a resident's care needs change?
Personalized based on this facility's data
Key Review Excerpts
“The staff? Super cooperative, they've been like a second family to my granddad, always looking out for him. And the food? Excellent! Fresh, flavorful, and high-quality.”
“In March of 2020 my mother was found unresponsive at Hampton Manor in Dundee assisted living the morning after a documented medication issue. It took more than two hours after staff noticed she was unresponsive to get her help.”
“Staff is beyond helpful and sweet. Im an EMT in training and they let me come in to do the residence vital signs. The facility is clean and they even have two friendly facility cats.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified several administrative deficiencies regarding up-to-date staff health records and resident assessment documentation. While a previous investigation into food service training was resolved, the facility must ensure all resident health appraisals and staff medical reviews are completed and filed on time.
Jul 9, 2024Routine
Failure to maintain annual health reviews for staff: Misti Allison (due Jan 2024), Beverly Crater (missing 2023 and 2024), and Lauryn Gabrielson (missing 2022 and 2023).
Failure to review resident care agreements annually: Resident B and Resident C (missing 2023).
Staff member Lauryn Gabrielson did not have a current tuberculosis test completed on file; the last test expired in December 2023.
Failure to maintain annual assessment plans: Resident A (not completed at admission) and Resident C (missing 2023).
Failure to provide required health care appraisals: Resident A (not completed within 90 days prior to admission), Resident B (missing 2023 and 2024), and Resident C (missing 2023).
Nov 21, 2023Complaint
The facility failed to provide verification of required food preparation training for the head cook/kitchen manager, Ronald LaPointe.
Jan 31, 2020OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Hampton Manor of Dundee LLC
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit dundeeseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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