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Assisted Living

Hampton Manor of Dundee 1

Limited public data on Hampton Manor of Dundee 1. Call, tour, and ask to meet current residents' families — your own impression matters most.

123 Waterstradt Commerce, Dundee, MI 4813120 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.9/5

based on 30 Google reviews

5
4
3
2
1
Hampton Manor of Dundee 1 Assisted Living in Dundee, MI — Street View
Street View

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What this means for your family

Hampton Manor offers a beautiful, modern environment that many families find appealing. However, because multiple reviewers have raised serious concerns regarding staff responsiveness and communication, we strongly recommend you visit during off-hours and ask specifically about their current staffing ratios and emergency response protocols.

Google Reviews

Google Reviews

30 reviews on Google
Hampton Manor of Dundee 1 is a modern, physically attractive facility that receives praise for its clean environment and friendly staff members. However, families have raised serious concerns regarding inconsistent communication, high staff turnover, and significant delays in responding to resident needs, including critical medical situations.

Quality Themes

Tap a score for details
Food10.0Staff6.0Clean9.0Activities8.0Meds2.0Memory9.0Comms3.0ValueN/A

Strengths

  • Modern, well-maintained building
  • Spacious and comfortable resident rooms
  • Friendly and compassionate frontline staff
  • Active and engaging community environment

Concerns

  • Slow or unresponsive communication and phone answering (mentioned by 3 reviewers)
  • Understaffing and high staff turnover (mentioned by 3 reviewers)
  • Delays in responding to resident medical needs (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(2)2.82022(8)5.02023(3)2.62024(5)4.32025(6)4.42026(11)

Distribution · 35 analyzed

5
24
4
0
3
0
2
3
1
8

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the smaller, 20-resident capacity, how does your team ensure consistent communication with families regarding daily updates and changes in care?
  • 2I noticed the facility is very modern and well-maintained; what specific activities or social programs are currently the most popular among the residents?
  • 3Could you walk me through your process for medication management and how you ensure accuracy and timeliness for residents?
  • 4When a resident has an urgent medical need, what is the typical response protocol and how is the family notified?
  • 5With staff turnover being a common challenge in the industry, what steps are you taking to maintain a stable and familiar care team for the residents?
  • 6What is the best way for us to reach the administrative team if we have questions, and what is your typical turnaround time for returning calls or emails?

Personalized based on this facility's data


Key Review Excerpts

The new team at Hampton Manor has been exceptional in the care of my parents. Mindy (Director), Nancy (Business Manager) and Lisa (Sales) are very organized and responsive and the care team is compassionate and competent.

Long-term resident's family · 2023★★★★★

The staff? Super cooperative, they've been like a second family to my granddad, always looking out for him. The memory care program is top-notch and shows that they genuinely care.

Memory care family member · 2023★★★★★

In March of 2020 my mother was found unresponsive at Hampton Manor in Dundee assisted living the morning after a documented medication issue. It took more than two hours after staff noticed she was unresponsive to get her help.

Long-term resident's family · 2022☆☆☆☆
Source: 30 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

2total
1deficiencies

Key Findings

The most recent renewal inspection from December 2024 identified a failure to perform required quarterly emergency and evacuation drills, including both fire and sleep drills. This was flagged as a repeat violation of safety regulations.

Dec 17, 2024Routine
R 400.15318(5)

Failure to conduct required emergency and evacuation drills. No fire drills were conducted from March 2023 through December 2023, and no day or sleep drills were conducted during the 1st or 2nd quarters of 2024. This was noted as a repeat violation.

Jul 22, 2020Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hampton Manor of Dundee LLC

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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