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Strong Medicare quality ratings; public reviewers often praise compassionate and skilled physical therapy team. Still worth an in-person visit.
based on 90 Google reviews
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Hamden Rehabilitation & Healthcare Center has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and skilled physical therapy team and friendly and professional nursing staff. Review the component ratings and current source records before deciding.
Families often praise the facility for its exceptionally kind, professional, and attentive physical therapy and nursing teams. However, there are serious, recurring allegations regarding medical mismanagement, medication errors, and severe understaffing that have led to hospitalizations and even resident deaths. While many find the environment clean and welcoming, others describe a lack of responsiveness to call lights and significant issues with administrative oversight.
Quality Themes
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Concerns
Rating Trends
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Distribution · 92 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“I'd like to commend the following employees for going out of thier way to help my recovery. Andre, Stephanie and Cheryl from Physical therapy; Concierge Janixsa; Social worker Kevin; Nursing staff Unice, Tiffany, Kelly, Robert and Denise.”
“My father has been here for almost 4 years, they treat him so well and are just so kind to him. I watch the staff and they honestly care about the residents and treat them with dignity and respect.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
11
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of 18 complaint-triggered deficiencies, indicating families filed reports about problems. The most recurring issues involve accident prevention and safety hazards, resident notification about injuries or changes, and quality of care including pressure ulcer prevention. Problems appear to persist across multiple years (2021-2024) rather than being fully resolved, suggesting ongoing care challenges that warrant careful evaluation during any visit.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Hamden Rehabilitation & Healthcare Center
for profit
Owners
Greenwich Woods Holdings LLC
Owner · Organization
Ik Greenwich LLC
Owner · Organization
Sjjj LLC
Owner · Organization
Wcthc LLC
Owner · Organization
Ywm Ct LLC
Owner · Organization
Bernstein, Moshe
Owner (parent company)
Blass, Mordechai
Owner (parent company)
Weiss, Yitzchock
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
90 reviews from families & visitors
Official Website
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Original nursing home datasets
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