Hamden Rehabilitation & Healthcare Center
Strong Medicare quality ratings; families often praise compassionate and skilled physical therapy team. Still worth an in-person visit.
based on 85 Google reviews
Watch Hamden Rehabilitation & Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers an exceptional physical therapy program that has helped many patients recover quickly from surgery. However, families must be extremely vigilant regarding medication management and responsiveness to call lights, as multiple reviews highlight dangerous lapses in clinical oversight.
Google Reviews
Google Reviews
85 reviews on Google“Families often praise the facility for its exceptionally kind, professional, and attentive physical therapy and nursing teams. However, there are serious, recurring allegations regarding medical mismanagement, medication errors, and severe understaffing that have led to hospitalizations and even resident deaths. While many find the environment clean and welcoming, others describe a lack of responsiveness to call lights and significant issues with administrative oversight.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and skilled physical therapy team
- Friendly and professional nursing staff
- Clean and well-maintained facility
- Attentive and proactive caregivers
Concerns
- Severe medical mismanagement and medication errors (mentioned by 3 reviewers)
- Understaffing and slow response to call lights (mentioned by 4 reviewers)
- Inconsistent food quality and presentation (mentioned by 2 reviewers)
- Issues with cleanliness in certain areas (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 87 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I've heard wonderful things about the physical therapy team here; could you tell me more about how they work with residents to regain their strength?
- 2What specific protocols do you have in place to ensure medication is administered accurately and on time every day?
- 3How does the nursing team manage call lights during the night shifts to ensure residents get a timely response?
- 4Could you describe the daily activity schedule and how you keep residents engaged and socially connected?
- 5What is the process for communicating important medical updates or changes in condition to family members?
- 6How do you ensure the dining experience is both nutritious and enjoyable for everyone, including variety in the menu?
Personalized based on this facility's data
Key Review Excerpts
“I'd like to commend the following employees for going out of thier way to help my recovery. Andre, Stephanie and Cheryl from Physical therapy; Concierge Janixsa; Social worker Kevin; Nursing staff Unice, Tiffany, Kelly, Robert and Denise.”
“My father has been here for almost 4 years, they treat him so well and are just so kind to him. I watch the staff and they honestly care about the residents and treat them with dignity and respect.”
“Horrible place … over medicated and nearly killed my grandpa. When me and my mother came to visit, my grandpa was completely out of it, saying we were sideways and didn’t know who any of us were.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
11
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 18 complaint-triggered deficiencies, indicating families filed reports about problems. The most recurring issues involve accident prevention and safety hazards, resident notification about injuries or changes, and quality of care including pressure ulcer prevention. Problems appear to persist across multiple years (2021-2024) rather than being fully resolved, suggesting ongoing care challenges that warrant careful evaluation during any visit.
Feb 13, 2026Routine9
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Feb 13, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 11, 2025Complaint1
Environmental Deficiencies
Keep all essential equipment working safely.
Sep 30, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 28, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 25, 2024Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Hamden Rehabilitation & Healthcare Center
for profit
Ownership & Management
Owners
Greenwich Woods Holdings LLC
Owner · Organization
Ik Greenwich LLC
Owner · Organization
Sjjj LLC
Owner · Organization
Wcthc LLC
Owner · Organization
Ywm Ct LLC
Owner · Organization
Bernstein, Moshe
Owner (parent company)
Blass, Mordechai
Owner (parent company)
Weiss, Yitzchock
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
85 reviews from families & visitors
Official Website
Visit hamdenhealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Arden Care Center
1.0 miNursing Home · Hamden, CT
Whitney Rehabilitation Care Center
1.3 miNursing Home · Hamden, CT
Whitney Center
3.2 miNursing Home · Hamden, CT
Autumn Lake Healthcare at the Willows
4.7 miNursing Home · Woodbridge, CT
Skyview Rehab and Nursing
5.8 miNursing Home · Wallingford, CT
New Haven Center for Nursing & Rehabilitation LLC
6.1 miNursing Home · New Haven, CT