Greystone Country Estates
Families consistently rate this highly — reviewers highlight clean and spotless facilities. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
This facility is a strong candidate for families seeking a clean, compassionate, and welcoming environment, particularly for end-of-life care. While the majority of feedback is excellent, you may want to observe staff interactions personally to ensure the high standard of kindness is consistent.
Google Reviews
Google Reviews
5 reviews on Google“Families can expect a very clean and welcoming environment with staff members who are frequently described as kind, compassionate, and attentive during difficult transitions. While most experiences are highly positive, there is a single report of rude employees that should be noted.”
Quality Themes
Tap a score for detailsStrengths
- Clean and spotless facilities
- Compassionate and kind administration
- Welcoming and friendly atmosphere
- Excellent end-of-life care and comfort
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the estate looks; what is your team's daily routine for ensuring the common areas stay so spotless?
- 2The administration seems very engaged with the community; how often do the owners or managers interact directly with the residents and their families?
- 3We are looking for a place that feels like a true home; how would you describe the social atmosphere and the types of daily activities available for the 45 residents here?
- 4Since we want to ensure maximum comfort, could you tell us more about how the staff provides personalized care and support during end-of-life transitions?
- 5In the event of a sudden medical change or an emergency during the night, what is the specific protocol for getting help for a resident?
- 6How do you help new residents integrate into the community to ensure they feel that welcoming and friendly environment right away?
Personalized based on this facility's data
Key Review Excerpts
“Every area we went to was absolutely spotless. A very welcoming environment . I was very impressed.”
“Greystone has taken care of several members of my family through the aging process. Their administration and staff are kind and compassionate.”
“The care he received in those few days was excellent. They went above and beyond to keep him comfortable. They recommended Kindred Hospice come in to care for Dad.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Greystone Country Estates underwent 25 inspections, resulting in 10 clean reports and 44 recorded violations. Identified issues ranged from administrative errors and incomplete staff background checks to concerns regarding resident care and facility maintenance.
Apr 10, 2025Routine
The rent rebate addendum for resident #1 did not include the home's intended use of the revenue collected.
A staff person did not have a completed Pennsylvania criminal background check.
A direct care staff person lacked a high school diploma, GED, or active Pennsylvania nurse aide registry status.
A case of wax beans was found stored directly on the floor in the pantry.
May 2, 2024Routine
A partially full, uncovered, and unattended trash can was found in the shared bathroom in bedroom #106.
Insufficient water pressure was noted at two bathroom sinks in the shared shower room; one sink was out of order and the other had no hot water.
Multiple unlabeled bottles of body wash, shampoo, and shaving gel were found on shelves inside the shared bathroom showers.
The facility had not conducted a fire safety inspection or fire drill observed by a fire safety expert since 09/19/23.
May 1, 2023RoutineCleanReport
No deficiencies found during this inspection.
Mar 9, 2023Routine
There was no screen on the functioning window in a bedroom.
Furnace paperwork was stored directly on top of the furnace.
The designated smoking area was located directly in front of the rear entrance door.
The home's menu for the week of 3/9/23 was not posted.
A resident's preadmission screening form did not include a determination that the resident's needs could be met by the home.
Mar 17, 2022Routine
Carbon monoxide alarms were not installed near the gas furnace on the 3rd floor or the gas dryers in the laundry rooms.
Overnight staffing was inadequate to meet resident needs, with only one staff person regularly working between 11:00 p.m. and 7:00 a.m.
Emergency telephone numbers were not posted on or near the cordless phone in resident #4's bedroom.
The last fire safety inspection and fire drill conducted by a fire safety expert was outdated, having last occurred in June 2019.
Apr 30, 2021RoutineCleanReport
No deficiencies found during this inspection.
Feb 3, 2021Routine
A resident's glucometer was used to measure another resident's blood glucose levels on two separate occasions.
The lower wall behind two dryers in the laundry area was unfinished, exposing insulation covered in dryer lint.
The outside landing and steps leading from the side driveway emergency exit doors were covered with snow and ice.
A handwritten sign stating 'This is not an exit' was taped to the emergency exit double doors off of the lounge.
Jan 13, 2020RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Greystone Country Estates INC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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