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Public Google reviewers rate this highly and often mention specialized expertise in dementia and alzheimer's care. Schedule a visit to confirm the fit.
based on 42 Google reviews
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Public Google reviewers rate Arden Courts (annandale) highly. Reviewers highlight: specialized expertise in dementia and alzheimer's care, compassionate and attentive nursing and administrative staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Arden Courts is highly regarded by families for its specialized, dedicated memory care approach and a staff that is frequently described as compassionate, skilled, and hands-on. While most reviewers praise the facility's ability to handle advanced dementia and provide a secure, wandering-friendly environment, one reviewer noted a decline in care quality and staffing levels following a change in management.
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Key Review Excerpts
“Within the first week or so, my dad was back to eating regular food—probably because everything tastes homemade! He quickly picked up weight and got back to his weight.”
Source: VA State Licensing Agency
Type of inspection: ?Renewal? Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 02/17/2026, 9:30 a.m. to 3:40 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 52 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6, 1 partial review, and 2 med passes Number of staff records reviewed: 3 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 3 Observations by licensing inspector: Activities and lunch Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jacquelyn Kabiri, Licensing Inspector at (703) 397-3017 or by email at Jacquelyn.Kabiri@dss.virginia.gov
Based on direct observations and staff interviews, the facility failed to ensure that medications remained in the pharmacy-issued container, with the prescription label or direction label attached, until administered to the resident. Evidence: 1. On 02/17/2026, at approximately 11:20 a.m., during a medication cart audit, the Licensing Inspector (LI) observed a blue pill planner box labeled across the top with ?Sun, Mon, Tue, Wed, Thu, Fri, and Sat.? The pill planner contained medication in the compartments for Tuesday, Wednesday, Thursday, and Friday. The pill planner did not have a resident name or any identifiable information to indicate to whom it belonged or what medication was contained within the organizer. 2. Staff 3 acknowledged the LI?s findings and stated that the pill planner box is for resident 4. 3. Staff 3 then removed the pill case from the medication cart. 3. Photo evidence obtained.
Based on direct observation of the facility?s medication cart and staff interview, the facility failed to implement its medication management plan regarding methods to prevent the use and storage of unlabeled medication. 1. On 02/17/2026, at approximately 11:20 a.m., during a medication cart audit, the LI observed a blue pill planner box with medication that was not in a pharmacy-labeled container and was not labeled with any identifiable information. 2. A review of the facility?s medication management plan, under the section titled Administration of Medication, states: #7: ?All medications shall remain in the pharmacy-issued container, with legible prescription label or direction label attached until administered.? #8: ?Over-the-counter medications shall remain in the original container, labeled with the resident's name, or in the pharmacy container if unit dose packaging is used, until administered.? 3. Staff 1 and staff 3 acknowledged the LI?s findings. 4. Photo evidence was obtained.
Based on record review, the facility failed to ensure that a risk assessment for tuberculosis is completed annually on each resident. Evidence: 1. Resident 5 was admitted to the facility on 01/31/2025. LI viewed resident 5?s most recent tuberculosis risk assessment, which was not dated. 2. Resident 6 was admitted to the facility on 01/31/2025. LI viewed resident 6?s most recent tuberculosis risk assessment, which was not dated. 3. Staff 1 and staff 2 were not able to provide a dated risk assessment for tuberculosis for residents 5 or 6 during the inspection.
Based on record review and an interview, the facility failed to ensure that all required documentation was obtained when the private duty personnel from a licensed home care organizations provided direct care or companion services to residents in an assisted living facility. Evidence: 1. After a review of facility records and a staff interview on 02/17/2026, it was confirmed that the facility did not have the following information for the private duty personnel for Resident 7: a. Documentation on the type and frequency of the services to be delivered to the resident by private duty personnel. b. Did not document the results of a risk assessment documenting the absence of tuberculosis in a communicable form. c. Did not provide orientation and training regarding the facility's policies and procedures related to the duties of private duty personnel. 2. On 02/17/2026, Staff 1 confirmed a private duty aide provides services to Resident 7 and was unable to provide the documentation at the time of inspection.
Based on record review and interview, the facility failed to complete a comprehensive Individualized Service Plan ( ISP
Based on record review and staff interview, the facility failed to ensure the Individualized Service Plan ( ISP
Type of inspection: ?Monitoring? Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/20/2025, 10:00 a.m. to 12:45 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 11/15/2025 regarding allegations in the area(s) of: Resident Care and Related Services. Number of residents present at the facility at the beginning of the inspection: 57 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 3 Observations by licensing inspector: Lunch Additional Comments/Discussion: None An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported the self-report of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the self-report but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jacquelyn Kabiri, Licensing Inspector at (703) 397-3017 or by email at Jacquelyn.Kabiri@dss.virginia.gov
Based on record review and staff interviews, the facility failed to ensure that the Individualized Service Plan ( ISP
Type of inspection: ?Monitoring? Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/10/2025, 10:30 a.m. to 4:40 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 57 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 5 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: Breakfast and activities Additional Comments/Discussion: None An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jacquelyn Kabiri, Licensing Inspector at (703) 397-3017 or by email at Jacquelyn.Kabiri@dss.virginia.gov
Based on record review and staff interview, the facility failed to ensure orientation and training required in subsections 22VAC40-73-120-B and 22VAC40-73-120-C occurred within the first seven working days of employment. 22VAC40-73-120-C occurred within the first seven working days of employment. Evidence: 1. On 11/10/2025, the LI reviewed staff 6?s record. Staff 6 was hired on 10/31/2025, and the record did not contain documentation showing that orientation and training required by 22VAC40-73-120(B) and 22VAC40-73-120(C) had been completed within the first seven working days. 2. Staff 1 acknowledged that the training documents were not in the staff file and were not made available to the LI before the end of the inspection.
Based on volunteer records and staff interview, the facility failed to ensure that all volunteers attended an orientation including information on their duties and responsibilities, resident rights, confidentiality, emergency procedures, infection control, the name of their supervisor, and reporting requirements. Volunteers should sign and date a statement that they have received and understand this information. Evidence: 1. The facility provided a volunteer record for staff 5. The file did not contain verification of a training orientation; it included only a volunteer application. 2. On 11/10/2025, the LI interviewed staff 1, who confirmed that the file only contained the application for staff 5.
Based on record review and staff interview, the facility failed to ensure within four months of the starting date of employment direct care staff shall attend at least 10 hours of training in cognitive impairment. Evidence: 1. On 11/10/2025, the LI completed a review of staff records at the memory care facility as part of the inspection process. 2. Staff 2, hired on 01/10/2025, had no documentation of cognitive impairment training. 3. Staff 3, hired on 07/06/2021, had no documentation of cognitive impairment training in the record. 4. Staff 1 acknowledged that training records were not present in the staff files, and the staff trainings were not provided before the end of the inspection.
Based on record reviewed and staff interview, the facility failed to ensure the administrator provided written assurance to the resident that the facility had the appropriate license to meet the care needs at the time of admission. Evidence: 1. On 11/10/2025, the Licensing Inspector (LI) reviewed the file for resident 3 and observed that although the file contained a copy of the written assurance, the document was not signed or dated by the resident, Power of Attorney (POA), or legal representative. 2. Resident 3 was admitted to the memory care facility on 10/07/2025. 3. Staff 1 and staff 2 acknowledged that it was not signed and dated.
Based on direct observation, the facility failed to ensure that all operable windows were effectively screened. Evidence: 1.During the facility tour on 11/10/2025, the LI observed one operable window in the Cloverdale neighborhood, in the TV room, without a screen in place. 2. Staff 1, who accompanied the LI during the tour, confirmed the missing screen and had the screen replaced in the window at that time. 3. Photo evidence obtained.
Based on observations made during a tour of the building, the facility failed to have sufficient bed and bath linens in good repair so that residents always have clean sheets and pillowcases. Evidence: 1. The Licensing Inspector (LI) observed resident 7?s room and noted two bed pillows. a. One pillow had several small dark red-brown spots. b. The second pillow had one yellow-brown stain approximately half the size of the pillow. 2. The LI observed resident 8?s room and noted two bed pillows, each with multiple small red-brown spots on the pillowcases. 3. Photo evidence obtained.
Based on direct observation, the facility failed to store cleaning supplies and other hazardous materials in a locked area. Evidence: 1. During the facility tour on 11/10/2025 at approximately 11:29 a.m., the LI observed unlocked cleaning supplies in the kitchenette of the Harvest Glen neighborhood in the memory care facility. 2. The following items were found in the unlocked cabinet: a. One clear spray bottle labeled Windex cleaner. b. One 32 oz spray bottle of Clorox multi-surface cleaner and bleach. 3. Photo evidence obtained.
Type of inspection: Initial Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 08/04/2025, 1:22 p.m. to 2:30 p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 58 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed:0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: Activities Additional Comments/Discussion: None An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website should the facility be issued a license to operate. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of a licensed facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Jacquelyn Kabiri, Licensing Inspector at (703) 397-3017 or by email at Jacquelyn.Kabiri@dss.virginia.gov
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