Great Plains Post Acute
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 39 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (23 vs median 9.0)
- High staff turnover (74%)
- High RN turnover (86%)
Bottom 25% in KS · Very high staff turnover · Worst in PACS GROUP chain · $49,505 in fines · Special Focus Facility (CMS)
What this means for your family
This facility offers a clean environment and a highly regarded rehabilitation program, which can be excellent for recovery. However, given the conflicting reports regarding resident care and communication, we strongly advise you to conduct an unannounced visit and speak directly with current residents and their families to verify the quality of daily attention.
Google Reviews
Google Reviews
39 reviews on Google“Great Plains Post Acute receives highly polarized feedback, with many glowing reviews praising the rehab team and facility cleanliness, while critical reviews from former staff and families allege neglect and poor management. Families should note that while recent positive reviews highlight a welcoming environment and effective therapy, there are serious concerns regarding communication and the quality of care for residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy programs
- Clean and well-maintained facility
- Attentive and professional nursing staff
- Responsive leadership team
Concerns
- Allegations of resident neglect and poor hygiene (mentioned by 2 reviewers)
- Unprofessional management and poor communication (mentioned by 3 reviewers)
- Staffing issues and negative work environment (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some families have praised the rehabilitation programs here; could you tell me more about how the therapy sessions are tailored to a resident's specific recovery goals?
- 2Since cleanliness is a strength of this facility, what are your daily protocols for maintaining hygiene and upkeep in the resident rooms?
- 3How does the leadership team ensure that communication remains clear and consistent between the nursing staff and family members?
- 4With the recent focus on improving staffing levels, what steps is the facility taking to ensure there is always enough attentive care available during every shift?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The nursing and rehab teams were attentive and responsive, always taking time to explain care plans and provide updates. The therapists were outstanding, encouraging, skilled, and truly dedicated to helping residents regain independence.”
“The facility is exceptionally clean and well-maintained, which really stood out. The combination of skilled staff, quality care, and pristine environment make it an easy choice.”
“The residents are extremely neglected and upper management is rude and very unprofessional. The concept of cleanliness and basic hygiene the residents receive is non existent.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, resulting in 43 complaint-triggered deficiencies including serious concerns about preventing abuse and neglect, wound care for pressure ulcers, and safety hazards. The facility shows recurring problems with resident safety, staff training, and medication management that persist across multiple surveys from 2022 to 2025, indicating ongoing care quality issues that warrant careful consideration before placement.
Mar 19, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Mar 5, 2025Complaint2
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Quality of Life and Care Deficiencies
Honor each resident's preferences, choices, values and beliefs.
Feb 11, 2025Complaint20
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Feb 11, 2025Routine16
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jun 24, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 21, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Feb 11, 2025
$27,967
Payment Denial
Feb 11, 2025
18-day denial
Fine
Dec 21, 2023
$14,518
Fine
Sep 11, 2023
$2,098
Fine
Sep 5, 2023
$1,748
Fine
Aug 14, 2023
$3,174
Ownership & Operations
Who Operates This Facility
Great Plains Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 224 of 260 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit greatplainspa.com
Medicare data downloads
Original nursing home datasets
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