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Nursing HomeMedicaid Investigative

Great Plains Post Acute

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

7101 E 21st Street North, Wichita, KS 67206118 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 39 Google reviews

5
4
3
2
1
Great Plains Post Acute Nursing Home in Wichita, KS — Street View
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9/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (23 vs median 9.0)
  • High staff turnover (74%)
  • High RN turnover (86%)

Bottom 25% in KS · Very high staff turnover · Worst in PACS GROUP chain · $49,505 in fines · Special Focus Facility (CMS)

Source: Medicare data

What this means for your family

This facility offers a clean environment and a highly regarded rehabilitation program, which can be excellent for recovery. However, given the conflicting reports regarding resident care and communication, we strongly advise you to conduct an unannounced visit and speak directly with current residents and their families to verify the quality of daily attention.

Google Reviews

Google Reviews

39 reviews on Google
Great Plains Post Acute receives highly polarized feedback, with many glowing reviews praising the rehab team and facility cleanliness, while critical reviews from former staff and families allege neglect and poor management. Families should note that while recent positive reviews highlight a welcoming environment and effective therapy, there are serious concerns regarding communication and the quality of care for residents.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean8.0Activities7.0MedsN/AMemoryN/AComms4.0Value7.0

Strengths

  • Effective rehabilitation therapy programs
  • Clean and well-maintained facility
  • Attentive and professional nursing staff
  • Responsive leadership team

Concerns

  • Allegations of resident neglect and poor hygiene (mentioned by 2 reviewers)
  • Unprofessional management and poor communication (mentioned by 3 reviewers)
  • Staffing issues and negative work environment (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02024(2)3.82025(36)4.92026(7)

Distribution · 45 analyzed

5
32
4
1
3
0
2
2
1
10

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed some families have praised the rehabilitation programs here; could you tell me more about how the therapy sessions are tailored to a resident's specific recovery goals?
  • 2Since cleanliness is a strength of this facility, what are your daily protocols for maintaining hygiene and upkeep in the resident rooms?
  • 3How does the leadership team ensure that communication remains clear and consistent between the nursing staff and family members?
  • 4With the recent focus on improving staffing levels, what steps is the facility taking to ensure there is always enough attentive care available during every shift?
  • 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
  • 6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The nursing and rehab teams were attentive and responsive, always taking time to explain care plans and provide updates. The therapists were outstanding, encouraging, skilled, and truly dedicated to helping residents regain independence.

Family member · 2025★★★★★

The facility is exceptionally clean and well-maintained, which really stood out. The combination of skilled staff, quality care, and pristine environment make it an easy choice.

Family member · 2025★★★★★

The residents are extremely neglected and upper management is rude and very unprofessional. The concept of cleanliness and basic hygiene the residents receive is non existent.

Agency healthcare provider · 2025☆☆☆☆
Source: 39 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility43.4%
Worse than Avg
Here
43.4%
US
93.4%
KS
91.7%
Sedgwick
98.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility59.6%
Worse than Avg
Here
59.6%
US
95.5%
KS
95.5%
Sedgwick
97.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
KS
6.1%
Sedgwick
5.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.0%
Better than Avg
Here
12.0%
US
14.4%
KS
18.4%
Sedgwick
17.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.5%
Worse than Avg
Here
24.5%
US
19.4%
KS
23.0%
Sedgwick
20.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.3%
Better than Avg
Here
18.3%
US
19.5%
KS
23.2%
Sedgwick
20.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility36.8%
Worse than Avg
Here
36.8%
US
81.8%
KS
75.6%
Sedgwick
89.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility47.8%
Worse than Avg
Here
47.8%
US
79.7%
KS
73.5%
Sedgwick
81.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KS
2.1%
Sedgwick
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
6penalties
Well above state avg (10.1)
43 complaint-triggered
$49,505 in fines

Families have filed multiple complaints against this facility, resulting in 43 complaint-triggered deficiencies including serious concerns about preventing abuse and neglect, wound care for pressure ulcers, and safety hazards. The facility shows recurring problems with resident safety, staff training, and medication management that persist across multiple surveys from 2022 to 2025, indicating ongoing care quality issues that warrant careful consideration before placement.

Mar 19, 2025Complaint
1
0658Potential for harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Mar 5, 2025Complaint
2
0626Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0675Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

Feb 11, 2025Complaint
20
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0726Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0730Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0919Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0943Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0568Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0800Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Feb 11, 2025Routine
16
0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · Widespread

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0929Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Jun 24, 2024Complaint
2
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 21, 2023Complaint
1
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Feb 11, 2025

$27,967

Payment Denial

Feb 11, 2025

18-day denial

Fine

Dec 21, 2023

$14,518

Fine

Sep 11, 2023

$2,098

Fine

Sep 5, 2023

$1,748

Fine

Aug 14, 2023

$3,174

Ownership & Operations

Who Operates This Facility

Owner / Operator

Great Plains Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

279 facilities nationwide

Chain avg rating: 2.9/5 · Rank 224 of 260 (Worst)

Ownership & Management

Key personnel

Apt, FrederickOfficer / DirectorJergensen, JoshuaOfficer / DirectorMitchell, JohnOfficer / DirectorApt, FrederickManagerBanda, RubenManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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