Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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Public Google reviewers rate Grayson Creek of Welcome highly. Reviewers highlight: compassionate and caring staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Grayson Creek of Welcome will find highly polarized feedback, with many long-term residents' families praising the staff as exceptionally caring and compassionate. However, recent reviews have raised serious concerns regarding cleanliness, odors, and the quality of care provided to residents.
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Key Review Excerpts
“This facility is very clean, organized, and does not smell bad the residents appeared to be very happy. That tells me that this group does a great job all of the employees are just awesome!”
Source: NC Division of Health Service Regulation
The facility failed to administer medications as ordered for one resident. Specifically, the resident's prescribed Incruse Ellipta inhaler was unavailable for administration on 09/17/25 because the medication had run out and needed to be reordered.
The facility failed to administer medications as ordered for one of five sampled residents. Specifically, the resident did not receive the ordered Incruse Ellipta and Flonase medications.
The facility failed to provide complete table service with non-disposable place settings for each meal. During lunch service in the Special Care Unit, residents were provided with silverware packets containing only a fork and a spoon, but no knives were provided. This lack of proper utensils resulted in residents having to use their fingers or attempt to cut food with spoons to eat their meals.
The facility failed to provide proper table service consisting of a napkin and non-disposable place settings including a knife, fork, spoon, plate, and beverage containers. During observations in the Special Care Unit on 09/17/24, the facility failed to meet these requirements for meal service.
The facility failed to provide proper table service with complete place settings, specifically lacking knives for residents. During meal services, residents were observed eating chicken with their hands or struggling to cut food because knives were not provided at their settings.
The facility failed to provide complete table service during lunch in the Special Care Unit. Specifically, the prepared place settings for 13 residents lacked the required non-disposable items, including napkins, knives, forks, spoons, plates, and beverage containers.
The facility failed to ensure follow-up with the primary care provider to meet the healthcare needs of a resident with dysphagia and esophageal stricture. Specifically, the facility did not adequately manage the resident's medical needs following their hospital discharge.
The facility failed to administer medications as ordered for one resident. Specifically, there was a discrepancy between the resident's previous order for 30mg of temazepam and a more recent physician order for 15mg of temazepam.
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