Public Google reviewers rate this highly and often mention compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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Public Google reviewers rate Brookdale Lexington highly. Reviewers highlight: compassionate and attentive nursing and care staff, engaging social activities and community outings. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Brookdale Lexington will find a community widely praised for its exceptionally caring, attentive, and professional staff who treat residents like family. While most reviews highlight a lively, clean, and social environment, there are isolated but serious allegations regarding theft and neglect that should be investigated during a visit.
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Key Review Excerpts
“Since becoming a resident at Brookdale Lexington he is walking again with a Rollator and his physical appearance has improved significantly. His mental state has stabilized, he is more social, smiles and laughs more, etc.”
“Two aides came to a local ice cream shop in the area with the residents they were both very professional and treated all residents like family and spoiled them!”
Source: NC Division of Health Service Regulation
The facility failed to ensure that one of six sampled medication aides had a completed Clinical Skills Competency Validation Checklist prior to administering medications. While the staff member had completed required training and passed the written exam, there was no documentation of the required clinical skills validation on file.
The facility failed to ensure that water was offered to each resident during the lunch meal. An observation confirmed that water was not provided to all residents during the meal service.
The facility failed to provide adequate supervision for residents in the Special Care Unit (SCU) according to their assessed needs. This resulted in two residents eloping from the facility and one resident being found outside the SCU on her knees, requiring emergency department evaluation.
The facility failed to maintain proper medication administration and availability for several residents. Specifically, there were issues with medication orders, entry into resident records and the eMAR, and the availability of necessary medications.
The facility failed to provide supervision according to residents' assessed needs, resulting in a Type A2 violation. Two residents in the Special Care Unit eloped from the facility, and one resident was found outside the unit on her knees and required emergency department evaluation.
The facility failed to ensure that one of six sampled medication aides had completed the required 5, 10, or 15-hour medication aide training course. Records showed the staff member had passed the written exam and clinical skills validation but lacked documentation of the required training course completion.
The facility failed to ensure that one of six sampled medication aide staff members had completed the required 5, 10, or 15-hour medication aide training course. Personnel records showed the staff member had passed the written exam and clinical skills validation, but lacked documentation of the required training course. The Business Office Manager confirmed the training documentation was missing from the employee's record.
The facility failed to ensure medications were administered as ordered for 2 of 5 sampled residents. Specifically, medications for treating vaginal symptoms and a vitamin B12 supplement were not administered according to the physician's orders.
The facility failed to ensure medications were administered as ordered for 2 of 5 sampled residents. Specifically, there were discrepancies between physician orders and administration records regarding medications for menopause symptoms, a vitamin B12 supplement, and a medication used to improve urination.
The facility failed to ensure that a re-hired staff member had a North Carolina Health Care Personnel Registry (HCPR) check completed upon their new hire date. Documentation showed a check was performed for a previous period, but no check was documented for the staff member's re-employment on 11/06/18.
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