Limited public data on Grand Villa Assisted Living at Winston. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 44 Google reviews
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Every family's needs are unique. We encourage you to visit Grand Villa Assisted Living at Winston in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families considering Grand Villa will find a community praised for its recent renovations and a highly compassionate, welcoming staff. While many reviewers highlight a peaceful and caring environment, there are serious allegations regarding staff professionalism, cleanliness, and medication management that should be investigated personally.
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Key Review Excerpts
“The staff at Grand Villa have been amazing, caring, and patient with my lack of knowledge and preparedness in an incredibly stressful and sudden situation.”
“Since the new admin Kristian came in to the building it has been night and day all the staff is respectful and caring and they do a great job across the board”
“GrandVilla Assisted Living and Memory Care truly feels like home. The team goes above and beyond every day to create a safe, welcoming, and engaging environment for residents.”
Source: NC Division of Health Service Regulation
The facility failed to clarify medication orders with the resident's physician for two out of five sampled residents. Specifically, orders for fast-acting insulin, blood pressure medication, and insomnia medication were not properly verified or clarified as required.
The facility failed to provide necessary personal care for two residents regarding nail maintenance. Specifically, one resident had fingernails that needed trimming and another had toenails that needed trimming, which is a violation of the facility's own policy to check and trim nails during baths.
The facility failed to provide necessary personal care for two residents regarding nail maintenance. Specifically, one resident had fingernails that were excessively long, causing nail impressions on the palm, and another resident had toenails that required trimming.
The facility failed to ensure immediate response and intervention by staff for a resident who was found unresponsive in the dining room. This failure violated the requirement that staff must respond immediately to accidents or incidents to provide care according to facility policy.
The facility failed to ensure staff provided an immediate response and intervention for a resident who was found unresponsive in the dining room. This failure violates the requirement for staff to respond immediately to accidents or incidents involving a resident.
The facility failed to follow sanitation and safety guidelines during meal assistance. Specifically, a staff member provided feeding assistance to two residents without wearing gloves, sanitizing hands, or washing hands between handling food for different residents.
The facility failed to follow sanitation and safety guidelines while providing feeding assistance to two residents. Specifically, a staff member provided feeding assistance without wearing gloves, washing, or sanitizing hands between residents and while handling food items.
The facility failed to ensure medications were administered according to physician orders for 2 of 6 sampled residents. Specifically, staff failed to hold an antipsychotic medication and a medication to inhibit renal excretion for Resident #3, and failed to withhold an alpha-adrenergic agonist eye drop for Resident #5.
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NC DHSR — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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