Grand Oaks Assisted Living

This complaint investigation report found multiple deficiencies related to resident care and safety protocols. Specifically, the facility failed to provide adequate care and supervision for a high fall risk resident, citing the use of unprescribed restraints. The report indicates these deficiencies are considered immediate health risks (Type A).

This complaint investigation report found multiple deficiencies related to resident care and safety protocols. Specifically, the facility failed to provide adequate care and supervision for a high fall risk resident, citing the use of unprescribed restraints. The report indicates these deficiencies are considered immediate health risks (Type A).

This complaint investigation report found multiple deficiencies related to resident care and safety protocols. Specifically, the facility failed to provide adequate care and supervision for a high fall risk resident, citing the use of unprescribed restraints. The report indicates these deficiencies are considered immediate health risks (Type A).

This report details a Complaint Investigation conducted on November 6, 2025, regarding allegations of staff neglect and endangerment. The investigation concluded that the complaint was UNFOUNDED, meaning the allegations could not be substantiated or lacked a reasonable basis.

This report details a Complaint Investigation conducted on 07/08/2025 regarding an allegation that the licensee was not ensuring staff sought medical attention for a resident. After reviewing records and interviewing staff, the allegation was deemed Unsubstantiated, and no deficiencies were cited on this visit.

This report is a Complaint Investigation Report concerning allegations made against the facility. The investigation found that there was not a preponderance of evidence to prove the alleged violations occurred, leading to the determination that all allegations are Unsubstantiated.

The facility was visited unannounced for a case management review based on reported incidents. The Licensing Program Analysts met with the Administrator and reviewed records for several residents. No deficiencies were cited during this visit.