Grand Oaks Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 84 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a kind, attentive, and highly skilled caregiving staff. While the environment is very clean, you should verify that meal delivery temperatures are monitored and ask about any recent updates to flooring to ensure resident safety.
Google Reviews
Google Reviews
84 reviews on Google“Grand Oaks is highly regarded by families for its exceptionally compassionate and attentive nursing and CNA staff. While the facility is frequently praised for being clean and welcoming, some visitors have noted concerns regarding food temperature and the need for floor/carpet updates to prevent tripping hazards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Consistently clean and well-maintained facility
- Friendly and professional customer service
- Effective rehabilitation and physical therapy services
Concerns
- Food temperature issues
- Maintenance needs (worn carpets/tripping hazards) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 111 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed many people mention how compassionate and attentive the nursing staff is here; how do you ensure that level of personalized care stays consistent for every resident?
- 2Since the facility is so well-maintained and clean, are there any upcoming plans for any cosmetic updates or carpet replacements to keep everything looking fresh?
- 3We want to make sure mealtime is a highlight of the day; what steps are being taken to ensure meals are served at the ideal temperature and that the dining experience is enjoyable?
- 4Could you tell us more about the physical therapy and rehabilitation services available for residents who might need extra help with mobility?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6In the event of a medical emergency during the night, what is the protocol for getting immediate assistance for a resident?
Personalized based on this facility's data
Key Review Excerpts
“I really appreciate this facility, for how all supervisor nurses /healthcare staff,very attentive caring and on task right away. At a difficult time as this.youll have made it better”
“The reason I did not give 5 stars is because of the worn carpet near the front entry. Remember first impressions really do matter!”
“My son is a Resident there it's going on 3 yrs.and all the NURSES THERE AND CNA'S WORK WELL WITH HIM HE'S NON - VERBAL AND THEY ALL TAKE THERE TIME TO UNDERSTAND HIM .”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 4, 2026OtherClean
FACILITY EVALUATION REPORT
Jan 26, 2026OtherClean
This complaint investigation report found multiple deficiencies related to resident care and safety protocols. Specifically, the facility failed to provide adequate care and supervision for a high fall risk resident, citing the use of unprescribed restraints. The report indicates these deficiencies are considered immediate health risks (Type A).
Jan 26, 2026ComplaintClean
This complaint investigation report found multiple deficiencies related to resident care and safety protocols. Specifically, the facility failed to provide adequate care and supervision for a high fall risk resident, citing the use of unprescribed restraints. The report indicates these deficiencies are considered immediate health risks (Type A).
Jan 26, 2026ComplaintClean
This complaint investigation report found multiple deficiencies related to resident care and safety protocols. Specifically, the facility failed to provide adequate care and supervision for a high fall risk resident, citing the use of unprescribed restraints. The report indicates these deficiencies are considered immediate health risks (Type A).
Jan 10, 2026ComplaintClean
This report details a Complaint Investigation conducted on November 6, 2025, regarding allegations of staff neglect and endangerment. The investigation concluded that the complaint was UNFOUNDED, meaning the allegations could not be substantiated or lacked a reasonable basis.
Jul 8, 2025ComplaintClean
This report details a Complaint Investigation conducted on 07/08/2025 regarding an allegation that the licensee was not ensuring staff sought medical attention for a resident. After reviewing records and interviewing staff, the allegation was deemed Unsubstantiated, and no deficiencies were cited on this visit.
May 30, 2025ComplaintClean
This report is a Complaint Investigation Report concerning allegations made against the facility. The investigation found that there was not a preponderance of evidence to prove the alleged violations occurred, leading to the determination that all allegations are Unsubstantiated.
May 29, 2025InspectionClean
The facility was visited unannounced for a case management review based on reported incidents. The Licensing Program Analysts met with the Administrator and reviewed records for several residents. No deficiencies were cited during this visit.
Ownership & Operations
Who Operates This Facility
Grand Oaks Assisted Living
SHELLHAMER, DAVID
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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