Evergreen Residence

The unannounced Case Management visit identified several areas of concern related to resident care and documentation. Specifically, staff were observed using physical restraint during incontinent care, and there are noted discrepancies between observed behaviors and the resident's current appraisal. These issues require immediate attention to ensure compliance with personal rights and proper care protocols.

The unannounced Case Management visit identified several areas of concern related to resident care and documentation. Specifically, staff were observed using physical restraint during incontinent care, and there are noted discrepancies between observed behaviors and the resident's current appraisal. These issues require immediate attention to ensure compliance with personal rights and proper care protocols.

This report details an unannounced investigation conducted following a complaint. The allegation that staff hit a resident was reviewed, and based on the evidence, the allegation was deemed unsubstantiated. No deficiencies were cited per title 22 Regulations.

The facility was inspected on August 26, 2025, for an Annual review. Three deficiencies were cited, all of which are Type B violations. These deficiencies relate to missing documentation, specifically an Admission Agreement, a required fire drill record, and incomplete staff health records (TB testing).

The inspection revealed multiple critical deficiencies across several areas, including food service, medication storage, resident medical assessments, and medication handling. All four cited deficiencies were classified as Type A, indicating an immediate health, safety, or personal rights risk. The facility was issued a civil penalty for repeat violations.

This report details the findings of a complaint investigation conducted on the facility. The allegations regarding call light operability, placement, medication administration, and safeguarding were reviewed. Based on observations and interviews, all cited allegations were found to be unsubstantiated.

This report details the findings of a complaint investigation conducted on the facility. The allegations regarding call light operability, placement, medication administration, and safeguarding were reviewed. Based on observations and interviews, all cited allegations were found to be unsubstantiated.

The inspection revealed multiple critical deficiencies across several areas, including water temperature safety, sanitation, and food storage. Specifically, there were immediate health risks noted from high hot water temperatures, accessible cleaning chemicals, and expired food items. All cited deficiencies were classified as Type A, indicating an immediate risk to the residents' health or safety.