Park Visalia Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 20 Google reviews

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What this means for your family
This facility has a history of exceptional, compassionate care, particularly within their memory care unit. However, recent feedback indicates a significant decline in management communication and facility cleanliness. Families should prioritize meeting with the current coordinator to verify that communication protocols and hygiene standards are being strictly maintained.
Google Reviews
Google Reviews
20 reviews on Google“Families often praise the facility for its warm, welcoming atmosphere and the genuine compassion shown by specific caregivers like Jocelyn and Lo. However, recent reviews have raised serious concerns regarding communication failures, unprofessionalism from management, and issues with cleanliness and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Welcoming and joyful atmosphere
- High-quality memory care services
- Clean and well-maintained environment
Concerns
- Unprofessional communication and lack of responsiveness from management (mentioned by 2 reviewers)
- Issues with facility cleanliness and trash management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently mention specific staff members and reinforce the facility's 'family' values. They acknowledge specific details from the reviews, such as mentions of Memory Care or particular amenities.
Questions for Your Tour
- 1It is wonderful to see how much the staff cares for the residents; how do you ensure that this level of attentive care remains consistent across all shifts?
- 2I noticed the facility is very well-maintained; what are your current protocols for daily cleaning and managing waste disposal in the common areas?
- 3How does the management team typically communicate important updates or changes to families to ensure we are always in the loop?
- 4We are looking for a joyful environment for our loved one; could you tell us about some of the favorite daily activities or social events the residents participate in?
- 5In the event of a medical emergency during the night, what is the specific process for notifying the family and coordinating care?
- 6Since you offer memory care, how do you tailor the environment and activities specifically for residents with different stages of cognitive decline?
Personalized based on this facility's data
Key Review Excerpts
“The care staff were very welcoming and tried their best to help my Aunt feel comfortable. On move in day, the care director Lau and his assistant Josie were so wonderful in explaining to us my Aunt's care plan and detaili”
“My mom has lived here for over a year and has had a great experience. She is well cared for and loves the support of the caregivers. Jocelyn especially has been so caring and supportive of my mom.”
“All the employees were wonderful. We have had mom at a couple of elderly places. They are all really expensive but Park Visalia was manageable and we were happy.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Nov 10, 2025OtherClean
FACILITY EVALUATION REPORT
Jul 10, 2025InspectionClean
The facility underwent an unannounced Annual Inspection on July 10, 2025. The inspector noted that all pathways, common areas, and resident rooms were clear and adequately furnished. The kitchen was observed to be clean, and the facility was found to be in good repair with no deficiencies cited.
Apr 11, 2025ComplaintClean
This report details the findings of a complaint investigation conducted on behalf of the facility. All allegations listed were ultimately deemed unsubstantiated due to insufficient evidence to prove or disprove the alleged violations.
Apr 11, 2025OtherClean
This report details the findings of a complaint investigation conducted on behalf of the facility. All allegations listed were ultimately deemed unsubstantiated due to insufficient evidence to prove or disprove the alleged violations.
Mar 21, 2025ComplaintClean
The facility was visited for an unannounced Case Management review concerning a death report. The Licensing Program Analyst interviewed staff and reviewed documentation related to the resident's admission and subsequent care. No deficiencies were cited during this visit.
Mar 21, 2025OtherClean
The facility was visited for an unannounced Case Management review concerning a death report. The Licensing Program Analyst interviewed staff and reviewed documentation related to the resident's admission and subsequent care. No deficiencies were cited during this visit.
Aug 20, 2024OtherClean
The facility underwent an unannounced case management visit to follow up on a Special Incident Report (SIR). The visit included gathering documents and conducting interviews with the Executive Director. The report notes that the information provided will be reviewed, and a follow-up case management will be conducted if necessary.
Aug 2, 2024InspectionClean
The inspection identified two critical deficiencies: the presence of sharps in resident rooms and an instance of unadministered medication found during an audit. Immediate civil penalties were assessed due to these repeat violations, requiring prompt corrective action.
Ownership & Operations
Who Operates This Facility
Sh 3 Visalia Opco LLC; Crfld Management, LLC
AMANDA KELSEY
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit carefieldliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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