Granbury Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 117 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (59%)
- High RN turnover (86%)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in CREATIVE SOLUTIONS IN HEALTHCARE chain · $37,260 in fines
What this means for your family
This facility is an excellent choice if your loved one requires intensive physical or occupational therapy, as the rehab department is a standout strength. However, families should maintain active oversight of medical care and administrative communication, as some reviewers have noted lapses in wound care and difficulty reaching management.
Google Reviews
Google Reviews
117 reviews analyzed“Granbury Care Center is highly regarded for its exceptional rehabilitation and physical therapy departments, which many families credit with helping residents regain independence. While many reviewers praise the friendly, compassionate nursing staff and clean environment, there are serious, recurring concerns regarding administrative communication and specific instances of inadequate wound or medical care.”
Quality Themes
Tap a score for detailsStrengths
- Top-notch rehabilitation and physical therapy
- Compassionate and friendly nursing staff
- Clean and well-maintained facility
- Engaging resident activities and community events
Concerns
- Inconsistent administrative communication and leadership (mentioned by 3 reviewers)
- Issues with nursing accountability and specialized medical care (mentioned by 2 reviewers)
- Staffing shortages or fluctuations (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly repetitive, templated responses that follow a strict script to acknowledge dissatisfaction. While they attempt to personalize by using the reviewer's name, they rarely address the specific details of the complaints, instead redirecting all issues to a single corporate hotline.
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and physical therapy programs; could you tell us more about how that process works for new residents?
- 2How does the nursing team ensure that specialized medical needs are closely monitored and that everyone is kept up to date on care changes?
- 3What is the best way for our family to stay in regular contact with the administration and the nursing staff regarding updates on our loved one?
- 4Can you tell us about some of the favorite community events or daily activities that the residents currently enjoy here?
- 5In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?
- 6We noticed many people mention how clean and well-maintained the facility is; how does your team manage the daily upkeep of the resident areas?
Personalized based on this facility's data
Key Review Excerpts
“The Therapy Department is top-notch and thinks outside the box to provide the focused care that is needed for residents to meet their goals.”
“I recently visited this facility and it was so incredibly clean! I was blow away! The staff was so friendly too! The kitchen offered me a free meal while I toured and I couldn’t believe it was nursing home food! It tasted like a sit down restaurant!”
“My Dad had a hip replacement and after being admitted to GCC, he developed a staph infection because the so-called, 'wound care' specialist, didn't know how to care for a wound.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Granbury Care Center has a concerning pattern of 40 deficiencies across 16 surveys, with 23 triggered by family complaints. The facility repeatedly struggles with accident prevention and safety (appearing in 6 surveys), care planning and assessment, and medication management. While all violations show correction dates, the recurring nature of safety issues and high volume of family-reported problems suggests ongoing quality concerns that warrant careful evaluation during visits.
Mar 30, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Feb 19, 2026Routine10
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 19, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Sep 12, 2025Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Jul 3, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
May 2, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Sep 12, 2025
$16,394
Fine
Feb 21, 2024
$21,107
Ownership & Operations
Who Operates This Facility
West Wharton County Hospital District
for profit
CREATIVE SOLUTIONS IN HEALTHCARE AT GRANBURY, LLC
TIFFANY M WARNER
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 119 of 148 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
117 reviews from families & visitors
Official Website
Visit granburycarecenter.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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