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Nursing HomeMedicaid Investigative

Granbury Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

301 South Park Street, Granbury, TX 76048174 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 117 Google reviews

5
4
3
2
1
Granbury Care Center Nursing Home in Granbury, TX — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (10 vs median 8.0)
  • High staff turnover (59%)
  • High RN turnover (86%)

Bottom 25% in Texas · Critically understaffed (RN) · Worst in CREATIVE SOLUTIONS IN HEALTHCARE chain · $37,260 in fines

Source: Medicare data

What this means for your family

This facility is an excellent choice if your loved one requires intensive physical or occupational therapy, as the rehab department is a standout strength. However, families should maintain active oversight of medical care and administrative communication, as some reviewers have noted lapses in wound care and difficulty reaching management.

Google Reviews

Google Reviews

117 reviews analyzed
Granbury Care Center is highly regarded for its exceptional rehabilitation and physical therapy departments, which many families credit with helping residents regain independence. While many reviewers praise the friendly, compassionate nursing staff and clean environment, there are serious, recurring concerns regarding administrative communication and specific instances of inadequate wound or medical care.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities9.0MedsN/AMemory5.0Comms4.0ValueN/A

Strengths

  • Top-notch rehabilitation and physical therapy
  • Compassionate and friendly nursing staff
  • Clean and well-maintained facility
  • Engaging resident activities and community events

Concerns

  • Inconsistent administrative communication and leadership (mentioned by 3 reviewers)
  • Issues with nursing accountability and specialized medical care (mentioned by 2 reviewers)
  • Staffing shortages or fluctuations (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'19(11)'21(8)'23(22)'25(17)'26(4)

Distribution

5
93
4
5
3
2
2
3
1
14
16 reviews posted between Jul 18, 2018Jul 19, 2018 · 15 were 5-star

How They Respond to Reviews

20%response rate
Generic

The owner uses highly repetitive, templated responses that follow a strict script to acknowledge dissatisfaction. While they attempt to personalize by using the reviewer's name, they rarely address the specific details of the complaints, instead redirecting all issues to a single corporate hotline.

Questions for Your Tour

  • 1We've heard wonderful things about your rehabilitation and physical therapy programs; could you tell us more about how that process works for new residents?
  • 2How does the nursing team ensure that specialized medical needs are closely monitored and that everyone is kept up to date on care changes?
  • 3What is the best way for our family to stay in regular contact with the administration and the nursing staff regarding updates on our loved one?
  • 4Can you tell us about some of the favorite community events or daily activities that the residents currently enjoy here?
  • 5In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?
  • 6We noticed many people mention how clean and well-maintained the facility is; how does your team manage the daily upkeep of the resident areas?

Personalized based on this facility's data


Key Review Excerpts

The Therapy Department is top-notch and thinks outside the box to provide the focused care that is needed for residents to meet their goals.

Rehab patient's family · 2023★★★★

I recently visited this facility and it was so incredibly clean! I was blow away! The staff was so friendly too! The kitchen offered me a free meal while I toured and I couldn’t believe it was nursing home food! It tasted like a sit down restaurant!

Visitor · 2023★★★★★

My Dad had a hip replacement and after being admitted to GCC, he developed a staph infection because the so-called, 'wound care' specialist, didn't know how to care for a wound.

Long-term resident's family · 2018★★★☆☆
Source: 117 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.29hrs
39%
Registered nurses for medical care
Total Nursing
2.73hrs
67%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

5

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
15.3%
TX
14.9%
Hood
26.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.0%
Worse than Avg
Here
21.0%
US
19.4%
TX
14.2%
Hood
10.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
19.5%
TX
18.4%
Hood
19.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.0%
Worse than Avg
Here
16.0%
US
15.4%
TX
9.4%
Hood
10.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.6%
Mixed vs Avgs
Here
5.6%
US
12.1%
TX
2.5%
Hood
2.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
93.4%
TX
96.9%
Hood
98.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.2%
Mixed vs Avgs
Here
99.2%
US
79.7%
TX
88.0%
Hood
99.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.0%
Better than Avg
Here
97.0%
US
81.8%
TX
89.2%
Hood
81.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.5%
Worse than Avg
Here
3.5%
US
1.6%
TX
1.5%
Hood
2.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
2penalties
Above state avg (9.1)
26 complaint-triggered
$37,260 in fines

Granbury Care Center has a concerning pattern of 40 deficiencies across 16 surveys, with 23 triggered by family complaints. The facility repeatedly struggles with accident prevention and safety (appearing in 6 surveys), care planning and assessment, and medication management. While all violations show correction dates, the recurring nature of safety issues and high volume of family-reported problems suggests ongoing quality concerns that warrant careful evaluation during visits.

Mar 30, 2026Complaint
1
0636MinorCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Feb 19, 2026Routine
10
0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0909ModerateCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0923ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0552MinorCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0605MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0700MinorCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Feb 19, 2026Complaint
1
0760ModerateCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Sep 12, 2025Complaint
1
0678Severe

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Jul 3, 2025Complaint
2
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

May 2, 2025Complaint
1
0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Federal Penalties

Fine

Sep 12, 2025

$16,394

Fine

Feb 21, 2024

$21,107

Ownership & Operations

Who Operates This Facility

Owner / Operator

West Wharton County Hospital District

Organization Type

for profit

Management Company

CREATIVE SOLUTIONS IN HEALTHCARE AT GRANBURY, LLC

Administrator

TIFFANY M WARNER

Chain Affiliation

Chain Name

Creative Solutions in Healthcare

Chain Size

149 facilities nationwide

Chain avg rating: 2.7/5 · Rank 119 of 148 (Worst)

Ownership & Management

Key personnel

Bowers, SeanManaging Control - Governing BodyCisneros, AlfredManaging Control - Governing BodyCobb, TravisManaging Control - Governing BodyCooper, StephenManaging Control - Governing BodyHardin, SherrieManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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