Waterview Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 32 Google reviews
Watch Waterview Assisted Living
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The facility excels in providing a beautiful, clean environment and compassionate frontline care, especially for those needing hospice support. However, you must perform your own due diligence regarding medication administration protocols and verify the background checks of staff, as serious safety concerns have been raised by previous families.
Google Reviews
Google Reviews
32 reviews analyzed“Families generally praise the facility for its beautiful environment and the compassionate, attentive nature of the frontline care staff. However, there are significant, serious allegations regarding medication management errors and inconsistent management professionalism that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Beautiful and clean facility
- Welcoming atmosphere for visitors
- Strong support during end-of-life/hospice care
Concerns
- Serious medication management errors and safety issues
- Inconsistent staffing levels and understaffing (mentioned by 2 reviewers)
- Unprofessional management and billing disputes (mentioned by 2 reviewers)
- Poor food quality and lack of nutritional variety (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized and warm responses to positive reviews, often mentioning specific staff members or family members by name. For negative reviews, they use a standardized professional template to acknowledge concerns and emphasize their resident-first philosophy.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to feedback from families; how does that communication style translate to the daily care of the residents?
- 2With such a beautiful and clean facility, could you tell us more about how the dining experience and meal variety are structured for the residents?
- 3What specific protocols are in place to ensure medication is administered accurately and safely every single time?
- 4How do you ensure that staffing levels remain consistent and sufficient to provide that attentive care the residents need, especially during busy shifts?
- 5Could you walk us through the process of how the team supports a resident and their family during end-of-life or hospice care?
- 6What kind of daily activities or social outings are planned to help residents stay engaged with one another in such a cozy, small community?
Personalized based on this facility's data
Key Review Excerpts
“The last several weeks, his care shot up, he truly couldn’t clean, eat, or do much of anything. That’s when the care staff REALLY stepped up. They kept his meds straight, kept the Hospice folks engaged and informed.”
“They had a person with 2 felony charges for possession of a controlled substance handing my Mom meds?? I brought it to their attention because obviously we were shocked he was back at work.”
“The staff make it a point to encourage participation in the activities. He not only attends it, he participates in the dancing and of course drinking the margaritas.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on October 11, 2023, identified seven violations, primarily related to Life Safety Code standards such as fire drill documentation, exit signage, and equipment maintenance. While several issues were noted, there are currently no active enforcement actions listed against the facility.
Oct 11, 2023Routine
Life Safety Code (7 violations)
The facility failed to provide required exit signs.
The facility failed to ensure doors in the facility met the referenced codes and standards.
The facility failed to protect commercial cooking equipment according to the standard for ventilation control and fire protection of commercial cooking operations.
The facility failed to inspect and test required smoke dampers.
The facility failed to separate the facility from other occupancies.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
Ownership & Operations
Who Operates This Facility
Welltower Tcg Ridea Tenant, LLC
for profit
SAGORA SENIOR LIVING, INC
KANDICE MOBLEY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit waterviewthecove.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Waterview Assisted Living
< 1 miAssisted Living · Granbury, TX
Harbor Lakes Nursing and Rehabilitation Center
< 1 miNursing Home · Granbury, TX
Avir at Granbury
< 1 miNursing Home · Granbury, TX
Courtyards at Lake Granbury
< 1 miAssisted Living · Granbury, TX
The Oaks of Granbury
1.2 miAssisted Living · Granbury, TX
Beehive Homes of Granbury
1.3 miAssisted Living · Granbury, TX