The Oaks of Granbury
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 41 Google reviews
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What this means for your family
The Oaks of Granbury offers a wonderful, home-like atmosphere with highly praised dining and a compassionate staff. However, families should closely monitor care levels as a resident's medical needs increase and stay vigilant regarding billing statements to ensure accuracy.
Google Reviews
Google Reviews
41 reviews analyzed“The Oaks of Granbury is highly regarded by many families for its warm, home-like environment and a staff that treats residents like family. While many praise the compassionate care and excellent communication, some recent concerns have been raised regarding inconsistent care levels as resident needs increase and issues with billing accuracy.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Warm, home-like and clean environment
- Strong communication with family members
- High-quality, homemade dining options
Concerns
- Decreased quality of care as resident needs increase
- Inaccurate billing or charging for unreceived levels of care
- Staffing/hygiene training concerns regarding glove use
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly repetitive, templated responses that follow a nearly identical structure for every review. While they acknowledge the dissatisfaction, they fail to address specific allegations regarding hygiene, staffing, or administration, instead redirecting all issues to a single corporate phone number.
Questions for Your Tour
- 1We've heard such wonderful things about the homemade dining options here; could you tell us more about what a typical weekly menu looks like?
- 2It's clear your team values staying in touch with families, so how do you typically handle updates regarding a resident's daily well-being?
- 3As my loved one's needs change over time, how does the care plan evolve to ensure they continue receiving the right level of support?
- 4Could you walk us through the protocols in place for handling medical emergencies or unexpected health changes during the night?
- 5We love the warm, home-like atmosphere of the facility; what kind of daily social activities or community events do the residents participate in?
- 6How do you approach ongoing training for new staff members to ensure consistent standards for hygiene and personal care?
Personalized based on this facility's data
Key Review Excerpts
“The Oaks has been a true blessing for our family. My mom has aggressive Alzheimer’s and my dad needed full assistance after sudden health issues. The staff—especially Ashley, Britney, and Emily—go above and beyond every day.”
“This is the 4th family member I have had to place in a memory care facility. This has by far been the best experience of them all. Communication with staff has been outstanding. Billing has been beyond fair trust me I know.”
“The facility is very clean, serves wonderful food that is all A+ ingredients, and everyone is always so friendly when you come in the building.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The Oaks of Granbury has faced various regulatory challenges, including recent 2024 findings regarding medication documentation and service plans. Previous inspections and enforcement actions have addressed critical areas such as emergency preparedness, fire safety, and resident protections.
Aug 28, 2024Routine
Health Code (2 violations)
The facility failed to list each resident's medications on a specific medication profile record documenting the required medication details (e.g., strength and dosage).
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
Aug 16, 2023EnforcementPenaltyReport
Administrative Penalty — The facility failed to maintain clear and precise written policies regarding the implementation of advance directives and failed to ensure each resident was free from abuse, neglect, and exploitation.
Oct 6, 2020Routine
Life Safety Code (6 violations)
The facility failed to include a section addressing sheltering arrangements in the emergency preparedness and response plan.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to register with 2-1-1 Texas to assist the state in identifying persons who may need assistance in a disaster.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
The facility failed to notify each resident, next of كثير, or legally authorized representative how to register for evacuation assistance with 2-1-1 Texas.
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
Ownership & Operations
Who Operates This Facility
Granbury II Enterprises, LLC
for profit
CREATIVE SOLUTIONS IN HEALTHCARE, INC
AMANDA HAZARD
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit theoaksofgranbury.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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