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Goodlife Senior Living and Memory Care a

Limited public data on Goodlife Senior Living and Memory Care a. Call, tour, and ask to meet current residents' families — your own impression matters most.

10400 Railroad Drive, Northeast El Paso · El Paso, TX 7992416 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
3.4/5

based on 16 Google reviews

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4
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1
Goodlife Senior Living and Memory Care a Assisted Living in El Paso, TX — Street View
Street View

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What this means for your family

This facility offers a very warm and caring environment for those needing memory care or respite. However, families must be extremely vigilant regarding medical oversight and communication, as there is a documented history of preventable falls and difficulty reaching management.

Google Reviews

Google Reviews

16 reviews on Google
Families often praise the facility for its compassionate staff and its ability to make residents feel at home, particularly in memory care settings. However, there are serious, recurring allegations regarding preventable medical issues like falls, UTIs, and dehydration, as well as concerns regarding communication and transparency.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean4.0Activities5.0Meds5.0Memory7.0Comms2.0Value1.0

Strengths

  • Compassionate and caring staff
  • Comfortable memory care environment
  • Clean and well-maintained facility
  • Strong sense of community and family atmosphere

Concerns

  • Preventable medical incidents including falls and UTIs (mentioned by 3 reviewers)
  • Poor communication and lack of transparency from management (mentioned by 2 reviewers)
  • Issues with facility maintenance and cleanliness of care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'21(4)'23(1)'26(2)

Distribution · 19 analyzed

5
8
4
2
3
1
2
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1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We love hearing that the staff is described as having such a strong sense of family; how do you foster that community atmosphere among the 16 residents?
  • 2What specific protocols do you have in place to monitor residents for health changes, like UTIs or fall risks, to ensure they stay safe and healthy?
  • 3How does the management team keep families updated on a resident's daily well-being and any changes in their care plan?
  • 4Could you walk us through your daily cleaning and maintenance schedule to ensure the facility stays as pristine as possible for the residents?
  • 5What kind of daily activities or social engagement programs do you offer to keep the memory care residents active and stimulated?
  • 6In the event of a medical emergency after hours, what is the immediate process for contacting both medical professionals and our family?

Personalized based on this facility's data


Key Review Excerpts

She is a memory care patient and she had been very scared and uncomfortable with in-home caregivers but she loved being at Good Life Memory Care!

Memory care family member · 2025★★★★★

The staff is incredibly kind and caring, and I believe much of that comes from the example Alina sets.

Long-term resident's family · 2025★★★★★

When I went to pick him up I pulled the bedspread off and there was his bed pad all stained and wet from urine. Didn’t anyone care enough to notice?

Respite patient's family · 2023☆☆☆☆
Source: 16 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
2deficiencies

Key Findings

Goodlife Senior Living and Memory Care A has no active enforcement actions on record. Recent inspections identified two minor administrative and safety violations regarding personnel file documentation and smoke detector sensitivity checks, both of which were corrected by the facility.

Mar 5, 2024Routine

Health Code (1 violations) | Life Safety Code (1 violations)

Health CodeCorrected Mar 29, 2024

The facility failed to keep a copy of the initial or annual search of the NAR and EMR in the employee's personnel file.

Life Safety CodeCorrected Dec 8, 2023

The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Westwood Drive Enterprises, LLC

Organization Type

for profit

Management Company

GOODLIFE SENIOR LIVING MANAGEMENT COMPANY, LLC

Administrator

ALINA GREENWAY

Source: State licensing data

Contact

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References & Resources

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