Good Samaritan Society Sioux Falls Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 16 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 5.0)
- High staff turnover (56%)
Below average in SD · Meets national RN staffing standard · Below chain average · $11,261 in fines
What this means for your family
This facility shows a significant divide in experiences; while some families report excellent rehab outcomes and caring staff, others have raised serious concerns about hygiene and responsiveness. When touring, we strongly recommend checking the cleanliness of resident equipment and asking management specifically how they handle complaints regarding staff neglect to ensure your loved one's safety.
Google Reviews
Google Reviews
16 reviews on Google“Good Samaritan Society Sioux Falls Center receives highly polarized feedback, with some families praising the rehab therapy and nursing staff while others report severe neglect and unsanitary conditions. Critical reviews highlight concerns regarding hygiene, slow response times for basic assistance, and perceived poor management of food services. Prospective families should be aware of the stark contrast between positive experiences in rehab and reports of substandard long-term care.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehab therapy programs
- Friendly and caring nursing staff
- Engaging activities and entertainment
Concerns
- Poor hygiene and lack of cleanliness (mentioned by 3 reviewers)
- Slow response times for resident assistance (mentioned by 2 reviewers)
- Staffing and management quality issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the importance of a comfortable environment, could you walk me through your current daily cleaning protocols and how you ensure resident rooms and common areas remain tidy?
- 2I noticed your staffing rating is quite strong; how do you ensure that this level of staffing translates into prompt response times when a resident needs assistance?
- 3What specific steps is the leadership team taking to address recent feedback regarding the dining experience and food quality for residents?
- 4Since your rehab therapy program is highly regarded, how do you integrate those therapeutic activities into the daily routine for residents who aren't in active recovery?
- 5With your focus on engaging entertainment, what are some of the most popular social activities that help residents build connections with one another?
- 6In the event of a medical emergency, what is the specific protocol for notifying family members and ensuring seamless communication with the resident's primary care physician?
Personalized based on this facility's data
Key Review Excerpts
“The rehab therapy is truly one of the kind, they prioritize the residents, creating individual therapy plans to best support each resident they serve and their future goals.”
“My mom has been living here for 2 years. It is the best nursing home she has lived in! The staff is fantastic. They are friendly and caring.”
“She waited for an hour to get assistance to the restroom, and was told she needed to wait. This is uncalled for and needs to be reported to the health department.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports leading to deficiencies in resident protection and emergency care response. The facility shows recurring issues with nutrition and dietary services, infection control, and building safety that have persisted across multiple surveys from 2023 to 2025. While most deficiencies have correction dates, the pattern of repeated problems in critical care areas suggests ongoing operational challenges families should investigate during visits.
Mar 19, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 4, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 5, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Sep 5, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 13, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have correct number of accessible exits for each story.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Nov 7, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Nov 7, 2023
$11,261
Ownership & Operations
Who Operates This Facility
Good Samaritan Society Sioux Falls Center
nonprofit
Chain Affiliation
Good Samaritan Society
92 facilities nationwide
Chain avg rating: 3.0/5 · Rank 58 of 88
Ownership & Management
Owners
Sanford
Owner · Organization
The Evangelical Lutheran Good Samaritan Society
Owner (parent company) · Organization
Fluit, Joel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit good-sam.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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