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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 67 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Dow Rummel Village has a middle-range Medicare overall rating. Strengths include warm, attentive, and long-tenured nursing staff. Some reviewers note concerns about difficulty managing residents with aggressive or complex dementia-related behaviors. Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Touchmark at All Saints is widely praised by families and professionals for its beautiful campus, active social environment, and compassionate, long-tenured staff. While the vast majority of reviews are highly positive, one family reported a distressing experience regarding a resident's rapid decline and subsequent discharge, highlighting potential limitations in handling complex behavioral health needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 69 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The staff is wonderful, the building is very clean and organized. My Grandmother was in the memory care unit and the staff was always attentive to her needs and desires.”
“Touchmark will always hold a special place in my family's heart. When my father in law become ill, they helped us get him the care he needed. They literally helped to save his life and get him on a path of recovery.”
“We moved my father and his partner in to an apartment, planning to transition him through assisted living to memory care. Shortly after the move, however, he faced rapid decline. All Saints wasn't able handle his paranoid and aggressive behavior and essentially kicked him out.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
6
measures
6
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Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of complaint-triggered deficiencies, with families filing four reports that led to citations for medication errors, safety hazards, dietary issues, and care planning problems. The primary recurring issues involve nutrition and dietary services, fire safety systems, and infection control. While older deficiencies appear corrected, three recent citations from January 2026 remain under correction plans, suggesting ongoing operational challenges that warrant careful evaluation during any visit.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Federal Penalties
Fine
Jan 8, 2026
$28,665
Fine
Oct 30, 2025
$17,345
Fine
Oct 30, 2025
$17,345
Fine
Aug 15, 2024
$8,018
Dow Rummel Village
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
67 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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