Golden Assisted Living
Limited public data on Golden Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 15 Google reviews
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What this means for your family
While some residents report a caring environment and clean facilities, the presence of a severe allegation regarding abuse and reports of verbal aggression from night staff is a major red flag. If you choose to visit, you must prioritize inspecting hygiene standards and interviewing night-shift personnel directly.
Google Reviews
Google Reviews
15 reviews on Google“Families should approach this facility with significant caution due to a highly serious allegation of physical abuse and neglect. While some long-term residents praise the friendly staff and clean environment, there are documented reports of verbal aggression from night shift staff and very poor food quality.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and respectful staff
- Clean and well-maintained building
- Prompt medical attention for residents
Concerns
- Allegations of physical abuse and neglect
- Poor food quality (mentioned by 2 reviewers)
- Verbal aggression from night shift staff
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the building is; what are your current protocols for daily housekeeping and facility upkeep?
- 2Since we want to ensure our loved one feels safe and respected at all times, how do you monitor staff interactions and maintain a positive environment during the overnight hours?
- 3Could you tell us more about the dining experience, specifically how the menu is planned and how you ensure meal quality and variety for the residents?
- 4How does the nursing team handle medical emergencies, and what is the process for ensuring prompt attention is provided after hours?
- 5What kind of daily activities or social outings do you organize to help residents stay engaged with the community?
- 6How do you keep families updated on any changes in a resident's health or daily well-being to ensure we are always in the loop?
Personalized based on this facility's data
Key Review Excerpts
“In the five years that I have lived at the facility, I have found the staff to be friendly, capable, and caring. The building itself is clean and in working order”
“The food is on a scale from 1 to 10 I give it a 3-4 . If you if you require medical attention the attend to you promptly and caringly .”
“A dear friend of mine was in the care of this facility and she's was terribly abused, neglected and deprived of medical attention not to mention left in unsanitary condition.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 7, 2026InspectionClean
The facility underwent an unannounced Required One (1) year inspection. The inspection noted several positive aspects, including the availability of PPE, functioning elevators, and proper maintenance of fire safety equipment. Overall, the report indicates no deficiencies were cited during this visit.
Dec 17, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 22, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 19, 2025ComplaintClean
This report details a complaint investigation regarding food service at Golden Assisted Living. The allegations concerning menu discrepancies and unsafe food handling were investigated through record review, observation, and resident interviews. Based on the findings, all allegations were deemed unsubstantiated at this time.
May 8, 2025ComplaintClean
This report details a complaint investigation conducted regarding allegations of staff disrespecting residents. The investigation found that the allegations were unsubstantiated, as interviewed residents reported receiving respectful care. No deficiencies were cited in this report.
May 1, 2025ComplaintClean
This report details a complaint investigation regarding potential bed bug issues at the facility. The allegation was investigated, and the findings concluded that the allegation was unsubstantiated at this time. Only one deficiency was noted, which was the initial allegation itself, classified as Type B.
Apr 10, 2025ComplaintClean
This report details a complaint investigation conducted regarding allegations of illegal eviction and withholding of resident funds. The investigation found that the allegations were unsubstantiated based on record reviews and interviews with staff and residents. No deficiencies were cited in this report.
Mar 28, 2025ComplaintClean
This report details an investigation into a complaint regarding staff management of resident medications. The investigator found that the medication room was locked, organized, and the process for medication administration was confirmed through interviews and record reviews. Consequently, the allegation was deemed unsubstantiated at this time.
Ownership & Operations
Who Operates This Facility
Golden Living in Sylmar INC
LOPEZ, MONIQUE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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