Assisted Living

Abbey Road Villa

Name: Public quality & inspection record for Abbey Road Villa
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Abbey Road Villa. Call, tour, and ask to meet current residents' families — your own impression matters most.

14132 Hubbard Street, Sylmar · Sylmar, CA 91342|78 beds|Licensed & Active

Google rating

3.6/5

based on 9 Google reviews

(818) 837-0077 Directions Website

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What this means for your family

The facility excels in maintaining a clean, organized, and caring environment for residents. However, families should remain vigilant and observe front-office interactions personally, as there have been reports of unprofessional and rude behavior from administrative staff.

Google Reviews

9 reviews on Google

“Abbey Road Villa is widely praised for its clean, sterile, and well-organized environment and its welcoming, caring staff. However, potential residents should be aware of a highly negative report regarding discriminatory treatment and rudeness from front-desk personnel.”

Quality Themes

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Strengths

Clean and well-maintained facility
Welcoming and caring staff
Organized and sterile environment
Good food and activities

Concerns

Rudeness and perceived discriminatory behavior from front desk staff

Rating Trends

Tap a year to see what changed

Distribution · 10 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard wonderful things about how clean and well-maintained the facility is; what are your daily routines for ensuring the common areas stay so organized and sterile?
2Could you tell us more about the daily activities and dining options available to help residents stay engaged and active?
3How does the care team handle medical emergencies or unexpected health changes during the overnight hours?
4Since we value clear updates, what is your preferred method for keeping families informed about any changes in a resident's daily well-being or care plan?
5We'd love to hear more about the culture of your front desk and administrative team to ensure a warm and welcoming experience for visiting family members.
6How do you address and resolve any resident or family concerns to ensure everyone feels respected and heard by the staff?

Personalized based on this facility's data

Key Review Excerpts

“After visiting the facility i can say that it is a very sterile and nice facility with welcoming staff that will take care of your loved ones and will help you out!”

Prospective family member · 2024★★★★★

“Very nice place. Staff is very friendly and competent. Clean and organised space.”

Prospective family member · 2024★★★★★

“This place is very rude, nasty attitude the lady at the front desk ask was they hiring or can I please do application even if you are not hiring she said no we not hiring with nasty attitude.”

Job seeker · 2025★☆☆☆☆

Source: 9 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

43total

4 Type A— immediate health risk

10 Type B— non-compliance

Clean record— no deficiencies found

Feb 24, 2026ComplaintNo deficiencies

Clean

This report details a complaint investigation regarding an allegation of unlawful eviction. The investigation found that the allegation was unsubstantiated, as records showed an initial eviction notice was rescinded due to active case worker efforts. No specific deficiencies were cited in the provided text.

Feb 11, 2026ComplaintNo deficiencies

Clean