Glen Mills Senior Living

The facility lacked legible documentation proving a direct care staff member had completed and passed the Department-approved training and competency test.

Tide pods were found unlocked, unattended, and accessible to residents in the Secured Dementia Care Unit.

The resident's record did not contain a signed statement acknowledging receipt of resident rights and complaint procedures.

The resident home contract for a resident was not signed by the resident.

An allegation of suspected rough handling involving bruising was not reported to the local area agency on aging.

A staff member used a nasty tone and engaged in a verbal altercation involving profanity with a resident, failing to treat the resident with dignity and respect.

The home's emergency procedures regarding faulty smoke detectors or fire alarms were incomplete or non-compliant.

A laminated picture of a stop sign was hung on the emergency exit by the laundry room, obstructing the egress route.

A dirty rag and an open bottle of sealant were stored on top of the home's boiler.

An unlocked and unattended gas propane tank was accessible to residents on the patio.

Discontinued medications were found in the facility's medication cart.

Medications in the medication cart had expired pharmacy labels.

Prescribed medications were not available in the home, and glucometer readings were not properly documented.

A resident requiring a three-person assist and Hoyer lift for transfers was transferred by only one staff person.

A resident did not receive required assistance with toileting and bladder/bowel management during quarantine periods in August, September, and October 2024.

A resident experienced neglect and unsanitary conditions during isolation, including failure to clean feces from the room, improper waste management, and failure to change incontinence products, leading to skin irritations.