Gig Harbor Court, Independent Living & Assisted Living
Families consistently rate this highly — reviewers highlight warm and attentive staff. Schedule a visit to confirm the fit.
based on 23 Google reviews
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What this means for your family
While many families appreciate the active social life and clean environment, the recent reports of neglect in memory care are concerning. We strongly recommend that you schedule an unannounced visit to the memory care unit and ask specifically how management ensures care plans are being followed daily.
Google Reviews
Google Reviews
23 reviews on Google“Gig Harbor Court receives polarized feedback, with many families praising the warm, attentive staff and engaging activities, while others report serious concerns regarding neglect and staffing levels. While some residents thrive in the boutique-style environment, recent negative reviews highlight critical failures in memory care and communication with management.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive staff
- Clean and well-maintained facility
- Engaging social and life enrichment programs
- Delicious and flexible dining options
Concerns
- Understaffing and neglect in memory care (mentioned by 2 reviewers)
- Management responsiveness and follow-through on care plans (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to refine your care plans and daily operations?
- 2What specific training and support systems are in place for the staff working in memory care to ensure residents there receive consistent, attentive support?
- 3Could you walk me through how your management team communicates with families when there are updates or changes to a loved one's personalized care plan?
- 4Since I see you have a robust life enrichment program, what are some of the most popular activities residents are currently participating in this month?
- 5How does your nursing team coordinate with local medical providers to manage urgent health needs or emergencies for residents living here?
- 6What steps are you taking to ensure that staffing levels remain consistent across all departments, including memory care, to maintain the high standard of cleanliness and care mentioned by many families?
Personalized based on this facility's data
Key Review Excerpts
“Every single member of the staff knew the names of every resident and greeted them by their name. There was a group activity happening. The food was absolutely delicious and they always offer tasty options.”
“My parents spent 5 months enduring continuous neglect in the memory care at Gig Harbor Court. I tried working with staff and supervisors but just got more empty promises. The care plan was not followed.”
“He had good food, weekly bed change and cleaning. Although some of this routine was disrupted at times by Covid, all still seemed to go well.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 16, 2026FireCleanReport
The document states that all violations noted during previous related inspection(s) have been corrected.
Jan 13, 2026Investigation
Follow-up inspection on 03/03/2026 found no deficiencies regarding compliance determination 73243.
Facility staff failed to accurately document care and services provided; staff signed off on providing care on dates when the resident was known to be out of the facility.
Jul 25, 2025Investigation
Follow-up inspection conducted on 10/01/2025 found no deficiencies, indicating correction of WAC 388-78A-2210-1-b.
Facility failed to ensure residents received medications as ordered, including multiple instances of medications not being re-ordered in a timely manner or not being located in the medication cart, leading to lapses in administration.
Oct 22, 2024Investigation
Follow-up inspection on 2024-12-09 confirmed no deficiencies for this determination.
The facility failed to ensure a resident received Lasix (diuretic) as ordered on multiple dates in July 2024; also noted inconsistencies regarding blood glucose monitoring orders and documentation.
Jun 11, 2024Inspection
Includes additional consultation deficiencies regarding WAC 388-78A-2120 (Monitoring residents' well-being) and WAC 388-78A-2100 (Ongoing assessments).
Facility failed to implement medication administration policy for R4, resulting in resident going without prescribed pain medication while on leave and medications being placed in envelopes by unqualified staff.
Facility failed to investigate two reported falls for R4 occurring on 03/15/2024 and 04/23/2024.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit pegasusseniorliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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