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Nursing HomeMedicaid Investigative

Gig Harbor Health and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3309 45th Street Court Northwest, Gig Harbor, WA 98335120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 96 Google reviews

5
4
3
2
1
Gig Harbor Health and Rehabilitation Nursing Home in Gig Harbor, WA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (35 vs median 14)
  • High staff turnover (71%)
  • High RN turnover (68%)

Bottom 25% in WA · Below recommended RN staffing · Very high staff turnover · $115,343 in fines

Source: Medicare data

What this means for your family

This facility offers exceptional physical and occupational therapy that can significantly aid in post-surgical recovery. However, families must be extremely vigilant regarding call light response times and medication schedules, as multiple reviewers have reported significant delays and communication breakdowns.

Google Reviews

Google Reviews

96 reviews on Google
Families considering Gig Harbor Health and Rehabilitation will find a facility with highly praised physical and occupational therapy teams and several standout, compassionate nursing staff members. However, there are significant and recurring reports of poor communication regarding care plans, delayed response to call lights, and concerns regarding facility cleanliness and food quality.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean3.0ActivitiesN/AMeds4.0Memory5.0Comms2.0Value1.0

Strengths

  • Excellent physical and occupational therapy
  • Compassionate and professional nursing staff
  • Attentive social services and administration
  • Effective wound care team

Concerns

  • Slow response to call lights and patient needs (mentioned by 6 reviewers)
  • Poor communication with family members regarding care (mentioned by 4 reviewers)
  • Inadequate food quality and dietary management (mentioned by 4 reviewers)
  • Issues with facility cleanliness and odors (mentioned by 3 reviewers)
  • Staffing shortages and overworked employees (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(1)'20(2)'22(10)'24(25)'26(9)

Distribution · 99 analyzed

5
55
4
10
3
2
2
4
1
28

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the administration is very active in responding to community feedback; how does the leadership team currently work with families to ensure communication stays consistent regarding care updates?
  • 2With the high praise for your physical and occupational therapy teams, how do you coordinate therapy schedules with a resident's daily routine?
  • 3What specific steps are being taken to ensure the dining experience and food quality meet the nutritional needs and preferences of the residents?
  • 4How does the nursing team manage call light responses during shift changes to ensure no resident's needs are overlooked?
  • 5Could you tell me more about the protocols in place for wound care management and how the medical team handles unexpected health emergencies?
  • 6What does a typical day of social activities and engagement look like for residents here to help them stay connected with the community?

Personalized based on this facility's data


Key Review Excerpts

The social services director, Chloe Sinnett, was especially wonderful, going above and beyond by hand delivering my mother’s medication to her after she leaves GH Rehab.

Rehab patient's family · 2025★★★★★

My 96 year old mother-in-law has been in the Memory Care wing for over 3 years. We are astonished at the attentive and heart-felt care they consistently give her.

Memory care family member · 2025★★★★★

The staff (Nurses, CNA's, etc.) cannot take care of the patients properly because they are overwhelmed! Once you press the call button, you can expect to wait at least a half hour (minimum) for a response

Rehab patient · 2023☆☆☆☆
Source: 96 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
73%
Registered nurses for medical care
Total Nursing
3.71hrs
91%
All nurses + aides combined
Staff Turnover
70%
Lower is better (< 30% = good)
RN Turnover
73%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

6

measures

Worse Than Avg

10

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility69.2%
Worse than Avg
Here
69.2%
US
93.4%
WA
95.9%
Pierce
95.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility75.9%
Worse than Avg
Here
75.9%
US
95.5%
WA
93.8%
Pierce
93.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.4%
Better than Avg
Here
5.4%
US
15.3%
WA
18.8%
Pierce
17.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
14.4%
WA
15.0%
Pierce
14.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility17.6%
Worse than Avg
Here
17.6%
US
12.1%
WA
17.2%
Pierce
9.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.1%
Mixed vs Avgs
Here
18.1%
US
19.5%
WA
12.2%
Pierce
13.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility25.3%
Worse than Avg
Here
25.3%
US
81.8%
WA
87.8%
Pierce
87.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility31.1%
Worse than Avg
Here
31.1%
US
79.8%
WA
82.0%
Pierce
79.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
WA
1.3%
Pierce
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

40deficiencies
4penalties
Well above state avg (17.1)
26 complaint-triggered
$115,343 in fines

Gig Harbor Health and Rehabilitation has 132 deficiencies across 19 surveys, with families filing 24 complaint-triggered reports. The facility repeatedly struggles with care planning, medication management, and infection control, showing ongoing issues despite stated corrections. Recent deficiencies include abuse protection failures and a high-severity infection control violation. While all violations show correction dates, the persistent pattern across multiple areas and frequent family complaints suggest systemic care quality concerns that warrant careful consideration.

Apr 22, 2026Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Mar 26, 2026Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 11, 2026Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 9, 2025Routine
37
0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0032Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0675Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Aug 27, 2025Complaint
2
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0675Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

Jun 25, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Jun 5, 2025

$19,135

Payment Denial

Dec 11, 2024

41-day denial

Fine

Feb 28, 2024

$115,343

Payment Denial

Feb 28, 2024

27-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gig Harbor Health and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Hill Valley Healthcare

Chain Size

44 facilities nationwide

Chain avg rating: 2.2/5 · Rank 18 of 40

Ownership & Management

Owners

Wash 6 Snf Operations Holdings LLC

Owner · Organization

100%

Key personnel

Idels, ShimonOfficer / DirectorSchwartz, StevenOfficer / DirectorGig Harbor Snf Operations Manager LLCManagerIdels, ShimonManagerSchwartz, StevenManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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