Georgetown Manor - East
Families consistently rate this highly — reviewers highlight caring and friendly staff members. Schedule a visit to confirm the fit.
based on 14 Google reviews
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What this means for your family
While some families report a positive experience, the recurring reports of pest infestations and severe staffing shortages in the memory care unit are major red flags. We strongly recommend conducting an unannounced visit to the memory care wing and asking management directly about their current pest control protocols and staff retention rates.
Google Reviews
Google Reviews
14 reviews on Google“Georgetown Manor - East presents a highly polarized environment, with some families praising the caring staff and activities, while others report severe operational failures. Critical concerns include reports of pest infestations and significant staffing instability, particularly within the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Caring and friendly staff members
- Engaging activities for residents
- Homey and welcoming atmosphere
Concerns
- Pest infestation (bed bugs and stink bugs) (mentioned by 4 reviewers)
- Severe understaffing and lack of training in memory care (mentioned by 4 reviewers)
- Poor administrative management and lack of oversight (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the homey atmosphere here, what specific activities or social programs are currently planned for next week to keep residents engaged?
- 2I noticed some concerns online regarding pest control; could you walk me through your current preventative maintenance schedule and how you handle these issues if they arise?
- 3With the memory care program being a specialized area, what specific training or certifications does your staff receive to ensure they are equipped to support residents with cognitive needs?
- 4I see that management has been active in responding to feedback; how do you currently facilitate communication between administration and families to ensure our concerns are addressed promptly?
- 5Can you explain your staffing protocols during the evening and overnight shifts to ensure residents are well-monitored and supported?
- 6What is your facility's specific protocol for handling medical emergencies, and how quickly would a family be notified if a health incident occurred?
Personalized based on this facility's data
Key Review Excerpts
“They don’t have any regular employees on the dementia unit except one person so everything is chaos.”
“WE HAVE BED BUGS AND STINK BUGS DO NOT APPLY I REPEAT DO NOT APPLY!!!!!!!!!!!!!”
“My husband is a resident at Georgetown & Cambridge. He has excellent care, a caring staff and activities to choose from.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified issues regarding incomplete resident care agreements, missed monthly weight recordings, and instances where prescribed medications were not administered. However, the facility has submitted and been accepted for corrective action plans to address these concerns.
May 30, 2025Routine
Resident A’s Resident Care Agreement was incomplete (lacked agreed upon rate and required signatures); Resident B’s Resident Care Agreement was incomplete (lacked agreed upon rate).
Medication administration errors: Resident C did not receive Fluconazole (01/02/25-01/04/25) because it was 'not in cart'; Resident E did not receive Amlodipine (12/07/25-12/13/25) due to running out; Resident A did not receive Hydralazine (12/18/24, 12/24/24, 12/25/24).
Failure to record monthly weights: Resident A (Feb/Mar 2025), Resident C (Feb/Mar 2025), and Resident D (Feb 2025).
Jul 19, 2023Routine
Resident A did not receive prescribed medication (Levothyroxine 100 mg) on 06/03/2023, 06/09/2023, 06/18/2023, 06/28/2023, and 06/30/2023.
Feb 21, 2013OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Baruch Sls, INC.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit georgetowncambridge.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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