Cambridge Manor - South
Families consistently rate this highly — reviewers highlight caring and friendly frontline staff. Schedule a visit to confirm the fit.
based on 15 Google reviews
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What this means for your family
While some families report a positive experience with activities and general care, the recent reports of facility hygiene issues and staffing instability in memory care are significant red flags. We strongly recommend conducting an unannounced tour of the memory care unit and asking management directly about their current pest control measures and staff-to-resident ratios.
Google Reviews
Google Reviews
15 reviews on Google“Cambridge Manor - South receives polarized feedback, with some families praising the caring staff and engaging activities, while others report severe operational concerns. Recent reviews highlight significant issues regarding staffing stability in the memory care unit and serious sanitation problems that potential residents should investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Caring and friendly frontline staff
- Engaging resident activities
- High-quality dining options
Concerns
- Severe understaffing and high turnover in the memory care unit (mentioned by 2 reviewers)
- Poor administrative oversight and lack of staff training (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that the dining experience is highly praised; could you share a sample menu and tell me how you accommodate residents who have specific dietary needs?
- 2With a smaller community of 20 residents, how do you ensure consistent, personalized attention for those in the memory care unit throughout the day and night?
- 3What is your current approach to staff training and retention, and how do you ensure that new team members are fully prepared to support the residents' unique needs?
- 4I see that you prioritize engaging activities; could you walk me through a typical week of events and how you encourage residents to participate?
- 5How does your administrative team facilitate communication with families to ensure we are kept in the loop regarding our loved one's daily well-being?
- 6Given the importance of a comfortable environment, what is your daily protocol for maintaining cleanliness and housekeeping throughout the facility?
Personalized based on this facility's data
Key Review Excerpts
“My husband is a resident at Georgetown & Cambridge. He has excellent care, a caring staff and activities to choose from. We're very pleased with the quality of care and caring!!!”
“If you have any family members please check on them regularly especially on North and in the memory care unit. The administration team values punctuality more than training their staff and personalizing each person's cares.”
“Everything is excellent here. Great friendly staff and best food around!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections and investigations have identified several concerns, including improper medication storage, missed resident weights, and instances of inadequate staffing for residents requiring two-person transfers. Additionally, there was a reported verbal altercation between staff members in a resident common area.
Apr 29, 2025Routine
Employee file for Shanda Duncan lacked verification of reference checks.
Resident A missed a prescribed 5:00 PM dose of Lacosamide on 01/11/2025 and a dose on 01/12/2025 due to medication not being available.
The facility medication cart was left unlocked in the communal living room area.
Resident A and Resident B were not weighed in November 2024, December 2024, and March 2025.
Feb 21, 2025Complaint
Inadequate staffing: On 02/08/2025, a staff member worked the third shift alone despite multiple residents (A, B, C, and D) requiring two-person assistance for transfers.
Jan 24, 2025Complaint
Staff engaged in a verbal altercation involving swearing and threats of physical violence in the common area in front of residents.
Ownership & Operations
Who Operates This Facility
Baruch Sls, INC.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit georgetowncambridge.org
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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