Generations of Los Angeles Assisted Lvng. Facility

The inspection identified two primary deficiencies: a Type A violation concerning obstructions in passageways due to double doors that residents could not open, and a Type B violation regarding the time-delay-egress-doors failing to open within the mandated time limits. Both deficiencies pose potential risks to the health and safety of the residents in care.

The investigation was conducted following a complaint regarding staff not answering facility phones. The allegation was found to be SUBSTANTIATED, resulting in one citation. The deficiency cited relates to the personal rights of residents concerning safe and comfortable accommodation, specifically citing difficulties in maintaining communication via the facility phone.

This report details an unannounced investigation conducted following a complaint regarding staff treatment of residents. The investigation found no evidence to substantiate the allegation that staff mistreated residents. Consequently, no deficiencies were cited in this report.

The inspection was a Case Management visit conducted to document a deficiency found during a complaint investigation. The primary finding is the failure to maintain and produce the required admission agreement for a resident. This deficiency is classified as Type B, indicating a non-compliance issue that could impact resident care.

The case management visit on 10/23/2025 revealed deficiencies related to staff training on the facility's phone system. Specifically, staff could not demonstrate proper procedures for transferring calls to the memory care unit. This non-compliance is cited as a Type B deficiency, indicating a potential risk that requires corrective action.

This report details the findings of a complaint investigation conducted on 09/18/2025 regarding allegations of staff failing to safeguard resident belongings and staff failing to treat residents with dignity and respect. In both instances, the investigation concluded that there was not a preponderance of evidence to prove the alleged violations occurred, resulting in both allegations being deemed unsubstantiated.

The case management visit identified significant deficiencies, most notably a non-functioning call system in the dementia care unit, which poses an immediate health and safety risk. Additionally, a general deficiency was cited regarding the facility's maintenance and operation, citing CCR 87303(a). Immediate corrective action is required for the call system failure.

The facility underwent an annual, unannounced required visit. The Licensing Program Analyst observed that the facility was furnished and that storage areas for supplies were secure. No deficiencies were cited during this visit.