Granada Post Acute
Strong Medicare quality ratings; families often praise compassionate care for some residents. Still worth an in-person visit.
based on 14 Google reviews
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What this means for your family
This facility shows a strong capability in physical rehabilitation and some staff members demonstrate genuine care for residents. However, you should be extremely vigilant regarding communication and staff professionalism, as multiple families have reported being dismissed or treated disrespectfully during the admission and visiting process.
Google Reviews
Google Reviews
14 reviews on Google“Families may find comfort in the facility's ability to assist with physical rehabilitation and the genuine affection some staff members show to residents. However, there are serious concerns regarding inconsistent communication between staff members and instances of disrespectful or dismissive treatment toward both patients and visitors.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate care for some residents
- Effective physical rehabilitation services
- Friendly attitude toward visitors in certain instances
Concerns
- Inconsistent communication between staff members (mentioned by 2 reviewers)
- Rude or disrespectful staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about your physical rehabilitation services; could you tell us more about how that program works for new residents?
- 2How do you ensure that important medical updates and care changes are communicated clearly between the different shifts and staff members?
- 3What steps are being taken to support and train the nursing staff to ensure consistent, high-quality care for every resident?
- 4In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?
- 5What kind of daily activities or social events do you have planned to help residents stay engaged and connected with one another?
- 6We noticed some visitors have mentioned the friendly atmosphere here; how do you encourage staff to maintain that welcoming environment for families during visits?
Personalized based on this facility's data
Key Review Excerpts
“My dad is in here and they treat him so well. You can',t tell they love their patients they are always checking on him and making jokes with him.”
“My mom was in this place back in 2019 for about 3 months and they provided her with the best care. My mom learned how to walk again and was back to her normal self in no time.”
“I am deeply appalled by the treatment I received at Granada Post-Acute and the overall state of this facility. From the very beginning, the staff exhibited an attitude that was rude, disrespectful, and outright degrading.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Granada Post Acute shows concerning patterns with families filing complaint reports leading to 8 deficiencies, particularly around care planning and infection control. The facility has recurring issues with care planning, medication management, and nutrition services that persist across multiple surveys from 2021 to 2025, suggesting ongoing systemic problems despite corrections being reported for each violation.
Aug 12, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Apr 22, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 27, 2025Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Feb 28, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Sep 11, 2024Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 15, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Ownership & Operations
Who Operates This Facility
Granada Post Acute
for profit
Ownership & Management
Owners
Granada Health INC
Owner · Organization
Granada Post Acute Lp
Owner · Organization
Schmukler, Yehuda
Owner
Zemel, Elliot
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit granadapostacute.com
Medicare data downloads
Original nursing home datasets
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