Lynwood Post Acute Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 68 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (20 vs median 13.0)
Below average in CA · Critically understaffed (RN) · Low staff turnover (stable workforce) · Below chain average · No penalties on record
What this means for your family
This facility is an excellent choice for patients focused on physical rehabilitation, as the therapy team receives consistent praise. However, because of historical reports of neglect and slow response times, you should personally verify the current protocols for hygiene care and call-light monitoring during your visits.
Google Reviews
Google Reviews
68 reviews on Google“Families considering Lynwood Post Acute often praise the exceptional physical therapy team and the compassionate nature of many nursing staff members. However, there are serious, recurring allegations regarding patient neglect, specifically involving hygiene and unresponsive call lights. While recent reviews lean positive, historical reports of poor sanitation and lack of medical oversight remain a significant concern for prospective residents.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and physical therapy services
- Compassionate and attentive nursing staff
- Clean and well-maintained facility environment
- Bilingual staff members providing clear communication
Concerns
- Reports of patient neglect regarding hygiene and soiled linens (mentioned by 2 reviewers)
- Slow response times to call lights (mentioned by 2 reviewers)
- Unprofessional or rude behavior from certain staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We are so glad to see how clean and well-maintained the facility looks; what are your daily routines for ensuring resident rooms and linens are kept fresh and tidy?
- 2We noticed some great feedback regarding your rehabilitation and physical therapy services; could you tell us more about how the therapy team works with residents to meet their mobility goals?
- 3How does the nursing team manage call lights during the night shift to ensure residents get a quick response when they need assistance?
- 4With your bilingual staff members, how do you ensure that communication remains clear and consistent between the nursing team and the families?
- 5What is your protocol for handling medical emergencies or sudden changes in a resident's condition after regular business hours?
- 6What kind of daily activities or social engagement opportunities do you provide to keep the residents active and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The rehab people were really great, they got him back in his feet. The place itself doesn't seem so bad. Doesn't smell and the people seem happy”
“The nurses, rehab team, and staff are kind, attentive, and truly dedicated to their patients. The facility is clean, organized, and very welcoming.”
“The best thing about this place are the physical therapy and wound care departs. 95% of the other employees are inept. Call lights go unanswered upwards 40 mins.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 75 deficiencies over 16 surveys, with families filing multiple complaints that triggered investigations. The most frequent problems involve medication management, infection control, and care planning. Issues persist across recent surveys from 2023-2025, indicating ongoing challenges with fundamental care areas. Recent complaints include concerns about abuse reporting, resident safety, and living conditions that families should carefully evaluate.
Mar 31, 2026Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Mar 18, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 22, 2026Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 13, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 9, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 16, 2025Routine25
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Ownership & Operations
Who Operates This Facility
Lynwood Post Acute Care Center
for profit
Chain Affiliation
Cambridge Healthcare Services
32 facilities nationwide
Chain avg rating: 2.6/5 · Rank 17 of 31
Ownership & Management
Owners
Ag Facilities Operations, LLC
Owner · Organization
Ira E Smedra Living Trust
Owner (parent company) · Organization
Win Win Enterprises, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit lynwoodhcc.com
Medicare data downloads
Original nursing home datasets
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