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Nursing HomeMedicaid Investigative

Garnet Hill Rehabilitation and Skilled Care

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1420 Mccreary Rd, Wylie, TX 75098128 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 134 Google reviews

5
4
3
2
1
Garnet Hill Rehabilitation and Skilled Care Nursing Home in Wylie, TX — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (12 vs median 8.0)

Below average in Texas · Below recommended RN staffing · Above average staffing · Low staff turnover (stable workforce) · Below chain average · $40,290 in fines

Source: Medicare data

What this means for your family

This facility offers an excellent physical therapy program and a clean environment that many families find comforting. However, you must be extremely vigilant regarding medication administration and hygiene care, as multiple families have reported serious lapses in these areas, especially during weekends.

Google Reviews

Google Reviews

134 reviews on Google
Garnet Hill Rehabilitation and Skilled Care is highly regarded by many for its exceptional physical therapy department and a clean, pleasant-looking facility. However, families should be extremely cautious regarding serious allegations of medication errors, neglectful hygiene care, and significant understaffing, particularly on weekends.

Quality Themes

Tap a score for details
Food6.0Staff4.0Clean7.0Activities8.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Top-notch physical therapy and rehab programs
  • Clean and well-maintained facility
  • Friendly and professional administrative and social work staff
  • Welcoming and pleasant atmosphere

Concerns

  • Medication errors and mismanagement (mentioned by 4 reviewers)
  • Neglect regarding hygiene and incontinence care (mentioned by 5 reviewers)
  • Understaffing and slow response to call lights (mentioned by 4 reviewers)
  • Poor communication from nursing and admissions (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'15(2)'17(4)'19(8)'21(43)'23(4)'25(12)'26(12)

Distribution · 135 analyzed

5
75
4
9
3
0
2
5
1
46
26 reviews posted between May 24, 2021May 29, 2021 · 25 were 5-star

How They Respond to Reviews

40%response rate
Good

The owner provides highly personalized and warm responses to 5-star reviews, often mentioning specific staff members or family members named in the text. For negative reviews, they use a professional, standardized approach focused on directing the reviewer to administrative or compliance channels for resolution.

Questions for Your Tour

  • 1I noticed your administrative and social work teams are highly regarded; how do you ensure that communication remains just as strong between the nursing staff and our family members?
  • 2Since your physical therapy and rehab programs are a known strength, could you walk us through how a personalized therapy plan is developed for a new resident?
  • 3What specific protocols do you have in place to ensure medication administration is consistently accurate and double-checked by the nursing team?
  • 4How does the care team manage daily hygiene and incontinence needs to ensure every resident feels clean and comfortable throughout the day?
  • 5In the event of a medical emergency during the night, what is the process for notifying the family and coordinating with outside doctors?
  • 6What kind of daily activities or social events are planned to help residents engage with one another and enjoy the facility's atmosphere?

Personalized based on this facility's data


Key Review Excerpts

The Physical Therapy program is one of the best ones we have used. On a scale of 1 to 10 Garnet Hill Rehabilitation and skilled Care is a10++.

Rehab patient's family · 2025★★★★★

The leadership and staff loved on my mother (AND our family) and were true advocates for her. She required the highest level of care in her advanced state.

Long-term resident's family · 2025★★★★★

The nurses lost my step father's hospital discharge paperwork and the nursing home refuses to make doctors appointments.

Rehab patient's family · 2026☆☆☆☆
Source: 134 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.57hrs
76%
Registered nurses for medical care
Total Nursing
3.54hrs
86%
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)
RN Turnover
32%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility79.4%
Worse than Avg
Here
79.4%
US
93.4%
TX
96.9%
Collin
98.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.4%
TX
14.2%
Collin
16.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
12.1%
TX
2.5%
Collin
6.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.5%
Worse than Avg
Here
20.5%
US
14.4%
TX
16.1%
Collin
15.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.9%
Mixed vs Avgs
Here
9.9%
US
15.4%
TX
9.4%
Collin
8.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.6%
Worse than Avg
Here
19.6%
US
15.3%
TX
14.9%
Collin
16.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility48.5%
Worse than Avg
Here
48.5%
US
81.8%
TX
89.2%
Collin
90.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility62.2%
Worse than Avg
Here
62.2%
US
79.7%
TX
88.0%
Collin
92.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
TX
1.5%
Collin
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
3penalties
Near state avg (9.1)
23 complaint-triggered
$40,290 in fines

Garnet Hill has a concerning pattern of serious care deficiencies, with over half triggered by family complaints including a severe abuse incident in December 2024. Recurring problems span medication management, basic personal care assistance, and safety hazards, with issues persisting across multiple years despite reported corrections. The facility struggles with fundamental care standards including protecting residents from abuse and ensuring proper daily care assistance.

Jul 16, 2025Complaint
4
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Mar 19, 2025Complaint
3
0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 24, 2025Complaint
5
0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Dec 6, 2024Complaint
4
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 8, 2023Routine
11
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 8, 2023Complaint
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Fine

Dec 6, 2024

$18,179

Fine

Dec 8, 2023

$13,780

Fine

Jun 12, 2023

$8,331

Ownership & Operations

Who Operates This Facility

Owner / Operator

South Limestone Hospital District

Organization Type

for profit

Management Company

PF GH SNF OPS, LLC

Administrator

SYLVIA ANENE

Chain Affiliation

Chain Name

Stonegate Senior Living

Chain Size

24 facilities nationwide

Chain avg rating: 2.9/5 · Rank 11 of 13

Ownership & Management

Owners

South Limestone Hospital District

Owner · Organization

100%

Campbell, Scott

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Chance, James

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Fisher, James

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Langdon, Thomas

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Mcgehee, William

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Taylor, John

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Umb Bank Na5% or Greater Mortgage InterestPrice, LarryOfficer / DirectorPf Gh Snf Ops, LLCManagerStonegate Senior Living, LpManagerAnene, SylviaManager
Source: Medicare provider data

Contact

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Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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