Gardens for Memory Care at Easton, the
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 41 Google reviews

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What this means for your family
While some families report a compassionate environment, the recent increase in reports regarding hygiene and pest issues is concerning. We strongly recommend conducting an unannounced visit to inspect the cleanliness of the resident rooms and common areas before making a decision.
Google Reviews
Google Reviews
41 reviews on GoogleβThe Gardens for Memory Care at Easton receives highly polarized feedback, with some families praising the compassionate staff and supportive environment, while others report serious concerns regarding hygiene, cleanliness, and quality of care. Several reviewers describe the facility as a 'last resort' placement, noting issues with facility maintenance, pest presence, and staff responsiveness. Families considering this facility should be aware of the stark contrast between the positive experiences of some and the severe neglect reported by others.β
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Supportive transition process for families
- Engaging activities and programming
- Scenic location with patio access
Concerns
- Poor facility cleanliness and presence of pests (mentioned by 4 reviewers)
- Inadequate staff responsiveness and professionalism (mentioned by 3 reviewers)
- Poor communication and lack of updates for families (mentioned by 2 reviewers)
- Substandard food quality and dining issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution Β· 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you incorporate family input into your daily communication and care planning?
- 2Could you walk me through your current housekeeping and pest control protocols to ensure a clean and comfortable living environment for residents?
- 3With your focus on engaging activities, what does a typical day look like for a resident, and how do you encourage participation in those programs?
- 4How do you ensure that staff members are consistently available and responsive to the needs of residents throughout the day and night?
- 5What steps are being taken to improve the quality and variety of the dining experience for residents?
- 6Given the facility's size, how do you handle medical emergencies or urgent health changes to ensure residents receive immediate and appropriate care?
Personalized based on this facility's data
Key Review Excerpts
βThe Gardens is a warm, compassionate and welcoming new home for our loved ones. The nursing and entire staff care so deeply for each and everyone of their residents, keeping them clean and active daily.β
βFor starters I was greeted by 3 πͺ³πͺ³πͺ³ as I came into a hallway towards my friends room and I almost vomited on the spot. Every staff member/nurses were behind the nurses station on their personal phones.β
βI was very surprised how caring the staff is. We dropped off my aunt and felt so heartbroken having to do this. But everyone from Jen to Michelle made us feel that we were doing what was best for her.β
Staffing
Staffing Hours
per resident/day Β· Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages Β· 16 measures
6
measures
8
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback Β· Medicare 2026
This facility has a mixed record with families filing complaints that triggered inspections in 2024, including issues with accident prevention and maintaining a safe, comfortable environment. The most recurring problems involve accident prevention and safety hazards, which appeared in both routine inspections and a family complaint. Additional issues included nutrition management, abuse prevention policies, and trauma-informed care. All deficiencies have reported correction dates, though accident prevention issues persisted across multiple surveys, suggesting this area warrants attention during any visit.
May 1, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nov 27, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 13, 2024Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 23, 2023Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Ownership & Operations
Who Operates This Facility
Gardens for Memory Care at Easton, the
for profit
Chain Affiliation
Priority Healthcare Group
14 facilities nationwide
Chain avg rating: 2.8/5 Β· Rank 2 of 14 (Best)
Ownership & Management
Owners
Maybrook-P Opco Holdings LLC
Owner Β· Organization
Bl Capital Group Holdings LLC
Owner (parent company) Β· Organization
Fair Oaks Family Holdings LLC
Owner (parent company) Β· Organization
Samara Holdings Company LLC
Owner (parent company) Β· Organization
Strawberry Hill Holdings LLC
Owner (parent company) Β· Organization
Sebbag, Gabriel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit memorycareeaston.com
Medicare data downloads
Original nursing home datasets
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