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Nursing HomeMedicaid

Gardens for Memory Care at Easton, the

Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.

500 Washington Street, Downtown Historic District Β· Easton, PA 18042115 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 41 Google reviews

5
4
3
2
1
Gardens for Memory Care at Easton, the Nursing Home in Easton, PA β€” Street View
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What this means for your family

While some families report a compassionate environment, the recent increase in reports regarding hygiene and pest issues is concerning. We strongly recommend conducting an unannounced visit to inspect the cleanliness of the resident rooms and common areas before making a decision.

Google Reviews

Google Reviews

41 reviews on Google
β€œThe Gardens for Memory Care at Easton receives highly polarized feedback, with some families praising the compassionate staff and supportive environment, while others report serious concerns regarding hygiene, cleanliness, and quality of care. Several reviewers describe the facility as a 'last resort' placement, noting issues with facility maintenance, pest presence, and staff responsiveness. Families considering this facility should be aware of the stark contrast between the positive experiences of some and the severe neglect reported by others.”

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean2.0Activities8.0MedsN/AMemory6.0Comms3.0ValueN/A

Strengths

  • Compassionate and caring nursing staff
  • Supportive transition process for families
  • Engaging activities and programming
  • Scenic location with patio access

Concerns

  • Poor facility cleanliness and presence of pests (mentioned by 4 reviewers)
  • Inadequate staff responsiveness and professionalism (mentioned by 3 reviewers)
  • Poor communication and lack of updates for families (mentioned by 2 reviewers)
  • Substandard food quality and dining issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'20(14)'22(1)'24(4)'26(1)

Distribution Β· 44 analyzed

5
31
4
1
3
1
2
1
1
10

How They Respond to Reviews

70%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is active in responding to feedback online; how do you incorporate family input into your daily communication and care planning?
  • 2Could you walk me through your current housekeeping and pest control protocols to ensure a clean and comfortable living environment for residents?
  • 3With your focus on engaging activities, what does a typical day look like for a resident, and how do you encourage participation in those programs?
  • 4How do you ensure that staff members are consistently available and responsive to the needs of residents throughout the day and night?
  • 5What steps are being taken to improve the quality and variety of the dining experience for residents?
  • 6Given the facility's size, how do you handle medical emergencies or urgent health changes to ensure residents receive immediate and appropriate care?

Personalized based on this facility's data


Key Review Excerpts

β€œThe Gardens is a warm, compassionate and welcoming new home for our loved ones. The nursing and entire staff care so deeply for each and everyone of their residents, keeping them clean and active daily.”

Memory care family member Β· 2020β˜…β˜…β˜…β˜…β˜…

β€œFor starters I was greeted by 3 πŸͺ³πŸͺ³πŸͺ³ as I came into a hallway towards my friends room and I almost vomited on the spot. Every staff member/nurses were behind the nurses station on their personal phones.”

Visitor/Friend Β· 2025β˜…β˜†β˜†β˜†β˜†

β€œI was very surprised how caring the staff is. We dropped off my aunt and felt so heartbroken having to do this. But everyone from Jen to Michelle made us feel that we were doing what was best for her.”

Memory care family member Β· 2023β˜…β˜…β˜…β˜…β˜…
Source: 41 Google reviews

Staffing

Staffing Hours

per resident/day Β· Medicare 2026
RN Hours
0.54hrs
72%
Registered nurses for medical care
Total Nursing
3.39hrs
83%
All nurses + aides combined
Staff Turnover
37%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages Β· 16 measures

Medicare Rating
1/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
πŸ’Š

Residents on antipsychotic medication

↓ Lower is better
This Facility69.6%
Worse than Avg
Here
69.6%
US
15.4%
PA
17.8%
Northampton
19.0%
πŸ’Š

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility43.5%
Worse than Avg
Here
43.5%
US
19.5%
PA
19.9%
Northampton
23.2%
πŸ›οΈ

Residents needing more daily help over time

↓ Lower is better
This Facility27.9%
Worse than Avg
Here
27.9%
US
14.4%
PA
17.6%
Northampton
15.2%
πŸ˜”

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
PA
8.3%
Northampton
6.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

πŸ’‰

Residents vaccinated for pneumonia

↑ Higher is better
This Facility85.9%
Worse than Avg
Here
85.9%
US
93.4%
PA
87.1%
Northampton
88.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.4%
Mixed vs Avgs
Here
25.4%
US
19.4%
PA
26.0%
Northampton
23.7%
Short-Stay Residents (Rehab / Post-Acute)
πŸ’‰

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility34.3%
Worse than Avg
Here
34.3%
US
81.8%
PA
69.2%
Northampton
72.9%
πŸ’‰

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility36.4%
Worse than Avg
Here
36.4%
US
79.7%
PA
68.7%
Northampton
63.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback Β· Medicare 2026

1deficiencies
Well below state avg (10.1)
2 complaint-triggered

This facility has a mixed record with families filing complaints that triggered inspections in 2024, including issues with accident prevention and maintaining a safe, comfortable environment. The most recurring problems involve accident prevention and safety hazards, which appeared in both routine inspections and a family complaint. Additional issues included nutrition management, abuse prevention policies, and trauma-informed care. All deficiencies have reported correction dates, though accident prevention issues persisted across multiple surveys, suggesting this area warrants attention during any visit.

May 1, 2025Complaint
1
0584Potential for harm Β· PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Nov 27, 2024Complaint
1
0689Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 13, 2024Routine
1
0689Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 23, 2023Routine
4
0812Potential for harm Β· WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0607Potential for harm Β· PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0692Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0699Potential for harm Β· IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gardens for Memory Care at Easton, the

Organization Type

for profit

Chain Affiliation

Chain Name

Priority Healthcare Group

Chain Size

14 facilities nationwide

Chain avg rating: 2.8/5 Β· Rank 2 of 14 (Best)

Ownership & Management

Owners

Maybrook-P Opco Holdings LLC

Owner Β· Organization

100%

Bl Capital Group Holdings LLC

Owner (parent company) Β· Organization

24%

Fair Oaks Family Holdings LLC

Owner (parent company) Β· Organization

12%

Samara Holdings Company LLC

Owner (parent company) Β· Organization

10%

Strawberry Hill Holdings LLC

Owner (parent company) Β· Organization

10%

Sebbag, Gabriel

Owner (parent company)

5%

Key personnel

Clinical Consulting Services LLCManagerPriority Care Group LLCManagerSummation Financial Services LLCManagerBauman, LukeManagerMehta, BharatManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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