Loading EveryPlace content…
Strong Medicare quality ratings; public reviewers often praise warm, attentive nursing and cna staff. Still worth an in-person visit.
based on 121 Google reviews
Email Complete Care at Phillipsburg, LLC to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Complete Care at Phillipsburg, LLC has a strong overall Medicare rating. Public reviewers frequently mention: warm, attentive nursing and cna staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Complete Care at Phillipsburg receives a high volume of positive reviews praising the staff's warmth, attentiveness, and the facility's cleanliness. However, there are serious, specific allegations from some families regarding inadequate staffing, poor hygiene, and issues with patient care protocols. Families considering this facility should look past the high volume of generic positive ratings and conduct a thorough, in-person tour to assess the current environment.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 124 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The staff treats the residents as family. Phillipsburg Center is doing an excellent job following Covid-19 standards.”
“Staff are so attentive to my love one, Nurses are always ahead of the game. You can see and feel the love that they put into their work at complete care.”
“DO NOT SEND ANYONE YOU CARE ABOUT HERE!!! My loved one got transferred to this facility from the hospital. The patient was there for PT and got stuck in a room with 3 other patients who have severe Alzheimer’s.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Complete Care at Phillipsburg shows a pattern of fire safety and building infrastructure violations that have persisted across multiple surveys, along with recurring issues in infection control and food safety. The facility has faced 17 deficiencies over three surveys, with fire safety problems (including alarms, extinguishers, and emergency lighting) appearing in both recent inspections, suggesting ongoing challenges with maintaining safety systems despite corrections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Complete Care at Phillipsburg, LLC
for profit
Complete Care
85 facilities nationwide
Chain avg rating: 3.2/5 · Rank 18 of 85
Owners
Pc Nj1 Opcos LLC
Owner · Organization
Pc Wta Opco Holdco LLC
Owner (parent company) · Organization
Sms 2021 Trust
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
121 reviews from families & visitors
Official Website
Visit ccphillipsburg.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Complete Care at Brakeley Park LLC
1.5 miNursing Home · Phillipsburg, NJ
Complete Care at Brakeley Park, LLC
1.5 miAssisted Living · Phillipsburg, NJ
Abington Manor at Morgan Hill
1.6 miAssisted Living · Easton, PA
Abington Manor at Morgan Hill
1.6 miAssisted Living · Easton, PA
Lopatcong Center
1.7 miNursing Home · Phillipsburg, NJ
Gardens at Easton, the
2.1 miNursing Home · Easton, PA