Gardens at Easton, the
Strong Medicare quality ratings; families often praise engaging activities and events. Still worth an in-person visit.
based on 94 Google reviews
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What this means for your family
While the facility offers strong rehabilitation services and engaging activities, the reports of inconsistent staffing and hygiene issues are concerning. We strongly recommend visiting in person during off-hours or weekends to observe the responsiveness of the staff and the cleanliness of the environment before making a decision.
Google Reviews
Google Reviews
94 reviews on Google“The Gardens at Easton receives highly polarized reviews, with some families praising the dedicated staff and engaging activities, while others report severe neglect and poor facility conditions. Common complaints include unresponsiveness to call bells, hygiene issues like the smell of urine and pests, and missing personal belongings. Families considering this facility should be aware of the significant inconsistency in care quality reported by residents and their visitors.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activities and events
- Dedicated and caring individual staff members
- Effective rehabilitation and therapy services
- Helpful social services and admissions teams
Concerns
- Unresponsive staff and long wait times for call bells (mentioned by 5 reviewers)
- Poor hygiene, including urine odors, dirty floors, and pests (mentioned by 6 reviewers)
- Theft or loss of personal clothing and belongings (mentioned by 3 reviewers)
- Inconsistent or poor quality of food (mentioned by 4 reviewers)
- Understaffing leading to neglect of basic care needs (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 98 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you use that input to improve the daily experience for residents?
- 2With the facility having 181 residents, what specific protocols do you have in place to ensure call bells are answered promptly and that residents receive timely assistance?
- 3Could you walk me through your current housekeeping schedule and how you maintain cleanliness and odor control in the resident living areas?
- 4I see you have a strong reputation for rehabilitation services; how is this integrated into the daily life and activity schedule for long-term residents?
- 5What measures are in place to ensure that personal belongings and clothing are tracked and protected during the laundry and daily care process?
- 6How do you gather feedback on meal quality, and what steps are you taking to ensure the dining experience meets the nutritional and personal preferences of the residents?
Personalized based on this facility's data
Key Review Excerpts
“The facility itself is not impressive because it's old - but it's clean. From what I've witnessed, the staff take the care of their residents very seriously and treat them with respect.”
“My mother is a bedridden TBI survivor. She wasn’t even there a week and ended up with sepsis... The facility is run down, the nurses clip their toes at the desk.”
“Call bells not answered sometimes for an hour but some CNA are great if your lucky enough to get Jackie sherifat... they are understaffed today.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Gardens at Easton has 11 federal deficiencies across three surveys with no complaint-triggered issues, suggesting routine inspection findings rather than family-reported problems. The most recurring issues involve maintaining a safe, comfortable environment and food safety protocols, with some deficiencies repeating across multiple surveys. All violations have reported correction dates, indicating the facility addresses identified problems, though the pattern of recurring environmental and dietary issues warrants attention during your visit.
May 15, 2025Routine6
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 18, 2024Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 27, 2023Routine4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Have enough backup water supply for essential areas of the nursing home.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ownership & Operations
Who Operates This Facility
Gardens at Easton, the
for profit
Chain Affiliation
Priority Healthcare Group
14 facilities nationwide
Chain avg rating: 2.8/5 · Rank 4 of 14
Ownership & Management
Owners
Maybrook-P Opco Holdings LLC
Owner · Organization
Bl Capital Group Holdings LLC
Owner (parent company) · Organization
Fair Oaks Family Holdings LLC
Owner (parent company) · Organization
Samara Holdings Company LLC
Owner (parent company) · Organization
Strawberry Hill Holdings LLC
Owner (parent company) · Organization
Sebbag, Gabriel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
94 reviews from families & visitors
Official Website
Visit gardenseaston.com
Medicare data downloads
Original nursing home datasets
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