Public Google reviewers rate this highly and often mention excellent rehabilitation and physical therapy. Schedule a visit to confirm the fit.
based on 40 Google reviews
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Public Google reviewers rate The Gardens at Northridge highly. Reviewers highlight: excellent rehabilitation and physical therapy, warm and professional nursing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Gardens at Northridge can expect high-quality rehabilitation services and a warm, professional nursing staff that many reviewers describe as treating residents like family. While the facility is frequently praised for its cleanliness and beautiful grounds, some families have reported serious concerns regarding delayed response times to call bells and inconsistent kitchen service.
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Key Review Excerpts
“The physical therapy and rehabilitation my mom was given was also amazing.”
“The large and well-trained staff treated her as if she were a member of their family. From the administrators through the medication specialists through the wound nurses through the nursing assistants, the Northridge team was warm, totally professional and extremely patient.”
“When I arrived to get her the caregivers were finishing applying make-up to her: eyeliner, lipstick, etc. They looked almost disappointed when I arrived before they finished, wanting it to be a complete surprise.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
The facility underwent an unannounced annual inspection on 07/29/2025. The inspection covered both the Assisted Living and Memory Care areas, including a review of common areas, kitchen, and resident rooms. No deficiencies were cited during the visit, and the facility was found to be compliant with observed standards.
The investigation report details findings from a complaint investigation conducted on 02/24/2025. While the initial allegations regarding notice of fee increases, facility repair, and hazardous equipment were unsubstantiated, the final review identified multiple deficiencies related to billing and admission agreements. Specifically, the facility failed to properly document fee structures and ensure accurate, itemized billing statements for residents.
This report details an unannounced complaint investigation conducted on 10/24/2024, with findings documented on 10/28/2024. The initial allegation of staff hitting a resident was investigated and subsequently found to be unsubstantiated. No citations were issued for the allegations reviewed.
This report details a complaint investigation conducted on 10/22/2024 regarding allegations of staff failing to prevent resident falls and illegally evicting a resident. Based on the review of records and interviews, both allegations were found to be unsubstantiated at this time. No citations were issued.
This report details a complaint investigation conducted on August 20, 2024, regarding allegations of staff abandoning a resident and making inappropriate comments. The investigation found that both allegations were unsubstantiated based on staff and resident interviews and record reviews. No citations were issued.
Pacifica Devonshire LLC' Devonshire Mgr LLC
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