The Gardens at Northridge
Families consistently rate this highly — reviewers highlight excellent rehabilitation and physical therapy. Schedule a visit to confirm the fit.
based on 40 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing high-quality physical therapy and a warm, family-like nursing environment. However, you should specifically inquire about call-bell response protocols and staffing levels during evening shifts to ensure your loved one's immediate needs are met.
Google Reviews
Google Reviews
40 reviews on Google“Families considering Gardens at Northridge can expect high-quality rehabilitation services and a warm, professional nursing staff that many reviewers describe as treating residents like family. While the facility is frequently praised for its cleanliness and beautiful grounds, some families have reported serious concerns regarding delayed response times to call bells and inconsistent kitchen service.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and physical therapy
- Warm and professional nursing staff
- Clean and well-maintained facilities
- Engaging social activities and community atmosphere
Concerns
- Delayed response times to call bells
- Inconsistent dining service and cutlery delivery (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy and rehab services here; could you tell us more about how the therapy team works with residents to maintain their mobility?
- 2The nursing staff seems to be a real highlight for families here, so how do you ensure that level of warm, professional care is consistent across all shifts?
- 3How does the team manage call bell responses during the busier parts of the day to ensure everyone gets timely assistance?
- 4We want to make sure the dining experience is seamless, so how do you handle things like meal service and ensuring all necessary items like cutlery are always ready for residents?
- 5What kind of social activities or community events are currently popular among the residents to help them stay engaged?
- 6In the event of a medical emergency after hours, what is the specific protocol for getting immediate care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy and rehabilitation my mom was given was also amazing.”
“The large and well-trained staff treated her as if she were a member of their family. From the administrators through the medication specialists through the wound nurses through the nursing assistants, the Northridge team was warm, totally professional and extremely patient.”
“When I arrived to get her the caregivers were finishing applying make-up to her: eyeliner, lipstick, etc. They looked almost disappointed when I arrived before they finished, wanting it to be a complete surprise.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 24, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 23, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 13, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 29, 2025InspectionClean
The facility underwent an unannounced annual inspection on 07/29/2025. The inspection covered both the Assisted Living and Memory Care areas, including a review of common areas, kitchen, and resident rooms. No deficiencies were cited during the visit, and the facility was found to be compliant with observed standards.
Feb 24, 2025ComplaintClean
The investigation report details findings from a complaint investigation conducted on 02/24/2025. While the initial allegations regarding notice of fee increases, facility repair, and hazardous equipment were unsubstantiated, the final review identified multiple deficiencies related to billing and admission agreements. Specifically, the facility failed to properly document fee structures and ensure accurate, itemized billing statements for residents.
Oct 28, 2024ComplaintClean
This report details an unannounced complaint investigation conducted on 10/24/2024, with findings documented on 10/28/2024. The initial allegation of staff hitting a resident was investigated and subsequently found to be unsubstantiated. No citations were issued for the allegations reviewed.
Oct 22, 2024ComplaintClean
This report details a complaint investigation conducted on 10/22/2024 regarding allegations of staff failing to prevent resident falls and illegally evicting a resident. Based on the review of records and interviews, both allegations were found to be unsubstantiated at this time. No citations were issued.
Aug 20, 2024ComplaintClean
This report details a complaint investigation conducted on August 20, 2024, regarding allegations of staff abandoning a resident and making inappropriate comments. The investigation found that both allegations were unsubstantiated based on staff and resident interviews and record reviews. No citations were issued.
Ownership & Operations
Who Operates This Facility
Pacifica Devonshire LLC' Devonshire Mgr LLC
LISA VILLASENOR
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit gardensatnorthridge.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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