The Olive Branch Assisted Living
Families consistently rate this highly — reviewers highlight supportive care for veterans. Schedule a visit to confirm the fit.
based on 6 Google reviews
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What this means for your family
This facility is an excellent choice for veterans due to their specialized support and helpful transportation to the VA. However, families should closely monitor care plans during periods of declining health to ensure staff are respecting physical limitations and mobility changes.
Google Reviews
Google Reviews
6 reviews on Google“Families can expect a caring environment that specifically excels in supporting veterans and managing medical communications. While reviewers frequently praise the attentive staff and engaging activities, one recent review highlights a potential lack of clinical judgment regarding physical limitations during outings.”
Quality Themes
Tap a score for detailsStrengths
- Supportive care for veterans
- Attentive and friendly staff
- Engaging resident activities
- Clean and well-maintained grounds
- Strong communication regarding medical updates
Concerns
- Staff pushing physical activity despite declining mobility
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how attentive and friendly the staff is here; how do you ensure that level of personalized care remains consistent for every resident?
- 2It's great to see such strong communication regarding medical updates; what is the specific process for keeping families informed about changes in a resident's health?
- 3How do you balance encouraging residents to stay active with respecting their individual mobility levels and physical comfort?
- 4We are interested in the social side of things—could you tell us more about the types of engaging resident activities you host throughout the week?
- 5For our family members who are veterans, what specific types of supportive care or specialized programming do you offer to honor that background?
- 6In the event of a medical emergency after hours, what are the immediate steps the on-site team takes to ensure a resident is safe and cared for?
Personalized based on this facility's data
Key Review Excerpts
“The staff has always been friendly and very attentive to his needs. The whole place is always clean and they are always improving the facility.”
“When my mom had a medical issue, they called me ASAP and gave me updates as to her condition and what was going on.”
“The large tall woman with glasses at the front desk wanted him to feel better so he always took him shopping with his allowance.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 22, 2026InspectionClean
FACILITY EVALUATION REPORT
Jul 8, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 20, 2025InspectionClean
The facility underwent an unannounced, annual inspection on May 20, 2025. The inspection covered general areas, including bedrooms, bathrooms, common areas, and the kitchen. No deficiencies were cited during the visit, and the administrator was provided with a copy of the report.
Jan 21, 2025ComplaintClean
This report details an unannounced complaint investigation conducted on 01/21/2025 regarding allegations of unlawful eviction. The investigation found that the allegations were unsubstantiated based on record review, staff interviews, and resident interviews. No citations were issued.
Aug 28, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 28, 2024InspectionClean
The facility underwent an unannounced annual inspection on May 28, 2024. The physical tour revealed that common areas, bedrooms, and safety equipment, such as fire extinguishers and alarms, were observed to be in appropriate and functional condition. The report concludes with a statement that no citations were issued.
Apr 24, 2024ComplaintClean
This report details an investigation into two allegations: leaving residents soiled for extended periods and slow response to call buttons. The investigator found no evidence to substantiate either allegation during the physical tour and interviews. The report concludes that both allegations are unsubstantiated at this time.
Apr 17, 2024ComplaintClean
This report details a complaint investigation regarding inadequate air conditioning for a resident with a heart condition. The investigation found that the facility's air conditioning unit was working and maintained temperatures within regulations. Consequently, the allegation was deemed unsubstantiated at this time.
Ownership & Operations
Who Operates This Facility
North Hills Retirement Hotel, INC.
CHARLES ARRIETA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit olivebranchal.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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