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Nursing HomeMedicaid Investigative

Garden Village

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

206 South Tenth Avenue, Yakima, WA 98902101 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 43 Google reviews

5
4
3
2
1
Garden Village Nursing Home in Yakima, WA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (16 vs median 14)

Bottom 25% in WA · Below recommended RN staffing · Above recommended total nurse staffing · $102,166 in fines

Source: Medicare data

What this means for your family

While the therapy and memory care departments receive high praise, the facility has a pattern of serious complaints regarding basic care, hygiene, and communication. Before choosing this facility, we strongly recommend requesting a tour of the specific unit your loved one will occupy and asking management directly how they handle incident reporting and staff-to-resident ratios on weekends.

Google Reviews

Google Reviews

43 reviews on Google
Garden Village presents a highly polarized experience for families, with some praising the therapy team and staff kindness while others report severe neglect and safety concerns. Frequent complaints include residents being left in soiled linens, lack of hydration, and poor communication regarding medical incidents. Families should be aware of the stark contrast between positive testimonials and reports of systemic understaffing and hygiene issues.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean4.0Activities8.0Meds2.0Memory6.0Comms3.0ValueN/A

Strengths

  • Dedicated and compassionate therapy team
  • Engaging activity staff
  • Some highly attentive and friendly nursing staff
  • Clean environment in specific units

Concerns

  • Neglect of basic hygiene and hydration (mentioned by 6 reviewers)
  • Understaffing leading to slow response times (mentioned by 4 reviewers)
  • Poor communication regarding medical incidents or falls (mentioned by 3 reviewers)
  • Food quality and temperature issues (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(1)'19(2)'22(1)'24(9)'26(17)

Distribution · 47 analyzed

5
27
4
2
3
2
2
1
1
15

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the activity team is highly praised; what are some of the most popular daily programs or social events residents are currently participating in?
  • 2Could you walk me through your process for updating families on medical incidents or falls, and how you ensure that communication remains consistent?
  • 3Given the importance of hydration and personal care, what specific protocols or schedules do you have in place to ensure these needs are met consistently throughout the day?
  • 4I see your team is working on improving communication; what is the best way for me to reach a staff member or nurse if I have a question about my loved one's care?
  • 5How does your nursing team manage medication administration to ensure accuracy and timeliness for each resident?
  • 6We understand that staffing levels can impact response times; how do you manage call-bell response times during peak hours or shift changes?

Personalized based on this facility's data


Key Review Excerpts

The staff in memory care unit are amazing. They treat the residents like family. They effectively communicate with family members about their loved ones medical updates on regular basis.

Memory care family member · 2022★★★★★

I've come in to find my mother, bruised from the top of her face all the way down, with No Explanation of what happened, and she has no memory of what happened

Long-term resident's family · 2024☆☆☆☆

I love the therapy team, they genuinely care about my functional improvement. The cleanliness of the building has improved. The salads are good, but the hot foods are often cold by the time they get to me.

Rehab patient · 2025★★★☆☆
Source: 43 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
63%
Registered nurses for medical care
Total Nursing
4.24hrs
OK
All nurses + aides combined

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

9

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility48.7%
Worse than Avg
Here
48.7%
US
15.5%
WA
15.2%
Yakima
17.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility74.7%
Worse than Avg
Here
74.7%
US
95.5%
WA
93.8%
Yakima
98.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.1%
Better than Avg
Here
15.1%
US
15.3%
WA
18.8%
Yakima
26.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
12.1%
WA
17.2%
Yakima
17.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility90.2%
Worse than Avg
Here
90.2%
US
93.4%
WA
95.9%
Yakima
98.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility19.5%
Worse than Avg
Here
19.5%
US
14.4%
WA
15.0%
Yakima
18.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility40.4%
Worse than Avg
Here
40.4%
US
79.8%
WA
82.0%
Yakima
90.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.6%
Worse than Avg
Here
76.6%
US
81.8%
WA
87.8%
Yakima
93.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.4%
Worse than Avg
Here
5.4%
US
1.6%
WA
1.3%
Yakima
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
4penalties
Near state avg (17.1)
27 complaint-triggered
$102,166 in fines

Garden Village has significant ongoing issues with families filing multiple complaint reports that triggered 27 deficiencies across surveys. The facility shows recurring problems in safety hazard prevention, medication management, and emergency preparedness, with these issues persisting across multiple years despite corrections. While all violations have correction dates, the pattern of repeated deficiencies in critical areas like resident protection and safety supervision suggests systemic challenges that warrant careful consideration during any visit.

Dec 17, 2025Complaint
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Sep 9, 2025Routine
22
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0022Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0838Minimal · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Sep 9, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 24, 2025Complaint
1
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Apr 16, 2025Complaint
1
0851Potential for harm · IsolatedCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Mar 6, 2025Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Federal Penalties

Fine

Oct 29, 2024

$52,507

Payment Denial

Oct 29, 2024

29-day denial

Fine

Aug 31, 2023

$22,164

Fine

Jul 13, 2023

$27,495

Ownership & Operations

Who Operates This Facility

Owner / Operator

Garden Village

Organization Type

nonprofit

Chain Affiliation

Chain Name

Avalon Health Care

Chain Size

16 facilities nationwide

Ownership & Management

Owners

Yakima Valley Memorial Hospital Association

Owner · Organization

100%

Multicare Health System

Owner (parent company) · Organization

100%

Key personnel

Owens, MaxwellManaging Control - Governing BodySiedenstrang, LynnManaging Control - Governing BodyStengel, LauraManaging Control - Governing BodyHash, AlanOfficer / DirectorAvalon Care Center - Yakima LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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