Garden Park Nursing & Rehab Ctr, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 28 Google reviews
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What this means for your family
While the facility is physically attractive, recent reports of staff neglect and poor hygiene are deeply concerning. If you are considering this facility, we strongly recommend conducting unannounced visits at different times of the day to observe staff behavior and patient care standards firsthand.
Google Reviews
Google Reviews
28 reviews on Google“Garden Park Nursing & Rehab Center receives polarized feedback, with some families praising the beautiful grounds and specific staff members, while others report serious concerns regarding patient hygiene and neglect. Recent reviews highlight significant issues with responsiveness, cleanliness, and medical oversight, suggesting a decline in the quality of care compared to earlier years.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility grounds
- Some highly attentive and caring individual staff members
- Generally clean physical environment
- Good visiting hours
Concerns
- Poor hygiene and lack of assistance with basic needs (mentioned by 3 reviewers)
- Staff inattentiveness (sitting, watching TV, ignoring patient needs) (mentioned by 3 reviewers)
- Inadequate medical/pain management and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you use that family input to improve daily care and communication?
- 2With 160 residents here, what specific protocols do you have in place to ensure that every resident receives consistent, timely assistance with their personal hygiene and daily needs?
- 3Given that staffing levels are a priority, how does your team ensure that residents remain engaged and supervised throughout the day rather than left unattended?
- 4Could you walk me through your process for medication management and how you keep families updated if there are changes to a resident's pain management plan?
- 5The grounds are beautiful and well-maintained; what kind of daily activities or social opportunities do you offer to help residents make the most of these spaces?
- 6How does your nursing team coordinate with families when a medical concern arises to ensure clear, proactive communication?
Personalized based on this facility's data
Key Review Excerpts
“My mother was not kept clean, at my visits she smelled bad, staff would gather in one room and watch tv, mother developed bed sores that became painful.”
“The Nursing staff are great, however the billing department is disorganized and rude. Administration does not seem to be aware of the general operations of the facility.”
“Each time visiting each day at different times the some employees taking care of the patients on the wing were always sitting down playing on”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 17 federal deficiencies across three surveys with families filing complaints about respiratory care and resident accommodation issues. The most recurring problems involve care planning and assessment, resident rights, and medication management. While all deficiencies show correction dates, the pattern of issues across multiple surveys suggests ongoing operational challenges that families should carefully evaluate during visits.
Sep 10, 2025Routine9
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 8, 2024Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 8, 2024Routine1
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Aug 16, 2023Routine5
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ownership & Operations
Who Operates This Facility
Garden Park Nursing & Rehab Ctr, LLC
for profit
Chain Affiliation
Central Management Company
21 facilities nationwide
Chain avg rating: 2.5/5 · Rank 12 of 21
Ownership & Management
Owners
Kisatchie Health, LLC
Owner · Organization
Kisatchie Industries LLC
Owner · Organization
Zimmerman, Freda
Owner
Price, Teddy
Owner
Teddy R & Susan R Burnum Price Inv Tr Fbo Jacqueline E Price Et AL
Owner (parent company) · Organization
Price, Teddy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit gardenparknursingandrehab.com
Medicare data downloads
Original nursing home datasets
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