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Strong Medicare quality ratings; public reviewers often praise modern, well-maintained facility and recent renovations. Still worth an in-person visit.
based on 39 Google reviews
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Spring Lake Skilled Nursing and Rehabilitation has a strong overall Medicare rating. Public reviewers frequently mention: modern, well-maintained facility and recent renovations and effective physical and occupational therapy programs. Review the component ratings and current source records before deciding.
Spring Lake Skilled Nursing and Rehabilitation presents a polarized experience, with some families praising the recent facility renovations and effective rehab therapy, while others report severe concerns regarding patient neglect and unprofessional conduct. While several reviewers highlight compassionate care and successful recovery outcomes, multiple reports of unaddressed medical needs, poor communication, and staff mistreatment of vulnerable residents suggest significant inconsistency in the quality of care provided.
Quality Themes
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Concerns
Rating Trends
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Distribution · 42 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nurses neglected her & she died suddenly. This place should be shut down.”
“Instead of getting stronger, they left her in bed until she had stage 4 bed sores and blisters on her feet from never cleaning her feet or changing her socks.”
“From the moment my husband arrived we have both been treated with kindness and professionalism. After four weeks there is a significant improvement.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Spring Lake has a concerning pattern of deficiencies with families filing multiple complaints about care issues. The facility struggles most with basic daily care assistance, nursing staffing levels, and care planning. Recent surveys show repeated problems with daily living assistance and ongoing fire safety issues, though the facility has corrected each cited deficiency when identified.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Spring Lake Skilled Nursing and Rehabilitation
for profit
Priority Management
38 facilities nationwide
Chain avg rating: 2.7/5 · Rank 18 of 38
Owners
Sdb Holdings
Owner · Organization
Bauder, William
Owner (parent company)
Boulware, Douglas
Owner (parent company)
Boulware, Steven
Owner (parent company)
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
39 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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