Garden Park Care Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 72 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking culturally competent care, especially for Vietnamese-speaking residents, and for those prioritizing physical rehabilitation. However, if your loved one requires intensive sub-acute monitoring for complex conditions like seizures, you should closely monitor medical communications, as some past instances of diagnostic errors were noted.
Google Reviews
Google Reviews
72 reviews on Google“Garden Park Care Center is highly regarded by many families for its compassionate nursing staff and effective rehabilitation programs, particularly for patients recovering from strokes or surgery. While many reviewers praise the facility's cleanliness and the presence of Vietnamese-speaking staff, some families have reported serious concerns regarding medical oversight and communication during sub-acute care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and rehabilitation therapy
- Clean and well-maintained environment
- Multilingual support (specifically Vietnamese)
- Professional and accessible administration
Concerns
- Inaccurate medical assessments in sub-acute care (mentioned by 2 reviewers)
- Poor communication from management/administration (mentioned by 2 reviewers)
- Neglect of basic patient needs (hygiene/supplies)
Rating Trends
Tap a year to see what changed
Distribution · 76 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates that use interchangeable phrases like 'honored to have cared for your loved one' and 'strive to provide excellent quality care.' While they personalize the greeting with the reviewer's name, the core of the response rarely addresses the specific details or staff members mentioned in the reviews.
Questions for Your Tour
- 1We noticed how much the administration engages with feedback online; how does the management team typically communicate important updates or changes to families?
- 2With the great physical therapy services you offer, how do you coordinate with therapists to ensure a resident's specific rehabilitation goals are met?
- 3How does the nursing team ensure that every resident's daily hygiene and personal care needs are consistently met throughout every shift?
- 4Can you tell us more about how the staff handles medical assessments and monitoring, especially when a resident's condition begins to change?
- 5What kind of daily activities or social events do you have planned to keep the residents engaged and active in the community?
- 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been at Garden Park Care Center since February, and I couldn’t be more grateful for the incredible care she’s received. When she arrived, she was very weak, underweight, and mentally altered. Thanks to the attentive nursing staff, supportive therapy, and proper nutrition, she is now at a healthy weight and steadily improving.”
“My sister stayed at another care center after a stroke, where she was miserable and cried every day. After a few weeks, her health was declining, she lost her appetite, and possibly lost the will to live. One of the Physical Therapist recommended the Garden Park Care Center so my sister transferred here the next day. Upon arrival, her spirit was lifted, she ate a big meal and was still hungry.”
“My grandparents are Vietnamese immigrants that do not speak any English, but Garden Park has a large number of Vietnamese-speaking staff who are also familiar with Vietnamese culture.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Garden Park Care Center shows recurring problems across multiple areas that persist despite corrections. The facility has faced 92 deficiencies over 9 surveys, with families filing complaints that triggered additional inspections. Most concerning are repeated issues with medication management, quality of care, and safety systems that appear across multiple survey dates. While the facility corrects deficiencies when cited, the pattern suggests ongoing challenges with maintaining consistent standards in resident care and facility operations.
Apr 28, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Sep 22, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 26, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 3, 2025Routine20
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Provide properly protected cooking facilities.
Mar 14, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 15, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Garden Park Care Center
for profit
Chain Affiliation
David Johnson
46 facilities nationwide
Chain avg rating: 3.2/5 · Rank 11 of 45
Ownership & Management
Owners
Garden Park Care Center, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit gardenparkcarecenter.com
Medicare data downloads
Original nursing home datasets
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