Fullerton House
Families consistently rate this highly — reviewers highlight warm and attentive nursing staff. Schedule a visit to confirm the fit.
based on 170 Google reviews
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What this means for your family
The staff at this facility are frequently described as exceptionally kind and caring, which is a major asset for resident well-being. However, because recent reviews have raised critical alarms regarding resident safety and room sanitation, families should conduct an unannounced visit to personally verify the cleanliness and security protocols.
Google Reviews
Google Reviews
170 reviews on Google“Fullerton House is widely praised by families for its exceptionally caring, patient, and professional staff who create a warm, home-like environment. While many reviewers highlight the cleanliness and beautiful facilities, there are serious concerns regarding resident safety and room cleanliness that should be investigated. Families should also be aware of conflicting reports regarding food quality.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive nursing staff
- Clean and well-maintained facility
- Welcoming and professional administration
- Engaging resident activities
Concerns
- Issues with room cleanliness and sanitation
- Poor food quality
- Resident safety/unauthorized person in room
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the administration engages with the community online; how does that same level of attentiveness translate to the daily care of the residents?
- 2Since the facility is so well-maintained, what specific cleaning and sanitation schedules are in place for the individual resident rooms?
- 3Could you tell us more about the dining experience and how the menu is planned to ensure high-quality, nutritious meals for everyone?
- 4What kind of engaging activities or social outings are currently part of the weekly calendar for the residents?
- 5With such a highly-rated nursing staff, how do you manage medical needs or emergencies during the overnight hours?
- 6How do you ensure a secure environment for residents to prevent any unauthorized visitors from entering private living spaces?
Personalized based on this facility's data
Key Review Excerpts
“The staff are nice & the place is too.”
“It’s clear that the staff genuinely cares about each resident’s needs and makes them feel like family. If you're looking for a place where your loved one will feel safe, valued, and well cared for, look no further than Cartel Inns St Joseph.”
“The best thing about our experience there was meeting with the lady in charge Heather. She was very concerned and caring about what happened and was so professional.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
No deficiencies found. All reviewed inspection reports indicate that the facility is in substantial compliance with all applicable licensing rules and statutes.
Ownership & Operations
Who Operates This Facility
Cliffside Company
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
170 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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