Fresno Senior Living
Families consistently rate this highly — reviewers highlight compassionate and friendly care staff. Schedule a visit to confirm the fit.
based on 59 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a clean environment and a compassionate, friendly care staff. However, families should closely monitor management communication and verify that the specific apartment's amenities meet your needs, as some units may be outdated.
Google Reviews
Google Reviews
59 reviews on Google“Families considering Fresno Senior Living will find a community praised for its beautiful, clean facilities and a highly compassionate, welcoming staff. While many residents enjoy the social atmosphere and dining, some families have reported significant concerns regarding management professionalism and inconsistent communication during transitions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly care staff
- Clean and well-maintained facilities
- Spacious and bright apartments
- Engaging social activities and programs
Concerns
- Unprofessional or rude management behavior (mentioned by 2 reviewers)
- Inconsistent communication with families (mentioned by 2 reviewers)
- Outdated apartment amenities (stoves/HVAC)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, templated responses for 5-star reviews, often using the same phrases like 'it means the world to our team.' While they do respond to negative reviews, they frequently use dismissive or defensive templates for low-rated reviews without text.
Questions for Your Tour
- 1It is wonderful to see how actively you respond to feedback from families; how do you typically share updates or important news with us regarding our loved one's care?
- 2We've heard great things about the social atmosphere here, so could you tell us more about the specific types of engaging activities or programs available for residents?
- 3The apartments look very bright and spacious, but could you tell us a bit more about the current state of the in-unit amenities like the stoves and HVAC systems?
- 4Since the facility is so well-maintained and clean, what is your protocol for ensuring the common areas stay this way throughout the day?
- 5How does the care team handle medical emergencies or changes in health needs during the overnight hours?
- 6What is the best way for us to stay in consistent contact with the management team to ensure we are all on the same page regarding care plans?
Personalized based on this facility's data
Key Review Excerpts
“The team at Pacifica truly care about their residents and it shines throughout the facility! Highly recommended!”
“Since Shay and Paula have been here it seems like a whole new place and that we residents matter. We are able to talk to either one of them, and are asked if there is anything we need or they can do for us.”
“The food is delicious, the setting is beautiful and the staff are amazing. Pacifica is like no other place I've visited before.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 28, 2026InspectionClean
This report details an investigation conducted regarding a complaint alleging staff were not preventing residents from smoking inside the facility. The investigation found the complaint to be unfounded, as the residents involved reside in an independent living area not covered by the complaint scope. No deficiencies were cited during this visit.
Jan 28, 2026ComplaintClean
This report details an investigation conducted regarding a complaint alleging staff were not preventing residents from smoking inside the facility. The investigation found the complaint to be unfounded, as the residents involved reside in an independent living area not covered by the complaint scope. No deficiencies were cited during this visit.
Sep 17, 2025ComplaintClean
This report details a Complaint Investigation conducted on 09/17/2025. The investigation addressed allegations regarding the facility's administration, repair status, pest control, and scheduled activities. All allegations were determined to be unfounded based on the review and visual inspection.
Aug 20, 2025ComplaintClean
This report details two separate complaint investigations conducted on different dates. The first allegation regarding missing money was found to be unsubstantiated. The second allegation regarding failure to report incidents and staff rights violations was found to be unfounded. No deficiencies were cited in this report.
Feb 20, 2025InspectionClean
The facility underwent a Required Annual Inspection on February 20, 2025. The inspection noted that the facility was clean, well-maintained, and that essential services like temperature control and medication storage were adequate. No deficiencies were issued during this inspection.
Aug 21, 2024ComplaintClean
This report details a complaint investigation conducted on 08/21/2024 regarding allegations of staff overcharging a resident. The investigation found that there was not a preponderance of evidence to prove the alleged violation occurred, resulting in the allegation being unsubstantiated. No deficiencies were cited during this visit.
Aug 9, 2024ComplaintClean
This report details a complaint investigation conducted on 08/09/2024 regarding pest control at the facility. After interviewing residents and reviewing documentation, the licensing analysts found that there was not a preponderance of evidence to prove the alleged violation occurred. Consequently, no deficiencies were cited.
Aug 9, 2024ComplaintClean
This report details a complaint investigation conducted on 08/09/2024 regarding pest control at the facility. After interviewing residents and reviewing documentation, the licensing analysts found that there was not a preponderance of evidence to prove the alleged violation occurred. Consequently, no deficiencies were cited.
Ownership & Operations
Who Operates This Facility
Hsre-Pacifica I Trs Gp LLC, Gp of Hsre Et AL
MONTELONGO, BRANDON
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit fresnoseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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