Westmont of Fresno
Families consistently rate this highly — reviewers highlight beautiful and well-maintained grounds and building. Schedule a visit to confirm the fit.
based on 91 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a beautiful environment, high-quality dining, and a vibrant social life for your loved one. However, families should perform due diligence regarding the specific terms of care contracts and verify the responsiveness of the administrative office, as some past experiences suggest inconsistencies in management.
Google Reviews
Google Reviews
91 reviews on Google“Westmont of Fresno is highly regarded for its beautiful, well-maintained facility and a warm, welcoming atmosphere that many families find comforting. While many reviewers praise the attentive staff and excellent dining options, some families have reported significant concerns regarding contractual fulfillment and management professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful and well-maintained grounds and building
- Attentive and compassionate care staff
- Engaging social activities and events
- High-quality dining and meal variety
- Welcoming and professional sales/tour team
Concerns
- Management and administrative professionalism (mentioned by 2 reviewers)
- Failure to meet contractual service requirements
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to 5-star reviews, often mentioning specific staff members and resident details. However, the response pattern shifts significantly toward defensive or dismissive tones when handling 1-star reviews.
Questions for Your Tour
- 1We've heard wonderful things about the beautiful grounds and the building's upkeep; could you show us some of the outdoor spaces where residents enjoy their time?
- 2The dining variety seems to be a highlight for many families; could you tell us more about how the menus are planned and if there are options for specific dietary needs?
- 3We are interested in how the social calendar is structured—what are some of the most popular weekly activities or special events that residents look forward to?
- 4Could you walk us through the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 5Since we want to ensure all service agreements are met consistently, how do you track and communicate that all specific care requirements are being fulfilled for each resident?
- 6We noticed the team is very responsive to feedback; how does the management team typically involve families in the care planning and communication process?
Personalized based on this facility's data
Key Review Excerpts
“The moment we walked into Westmont, we felt a different vibe. The residents were laughing and having fun, talking with one another. Ladies sitting outside with their little dogs. It was very lively and welcoming.”
“Melinda, Michelle, and the entire Westmont memory care team are true lifesavers, and I will be forever grateful to them. My mom’s cognitive impairment can present in many challenging ways, yet they meet her with unwavering patience, compassion, and professionalism—day after day.”
“The medical staff made it a point to keep me up to date with any concerns. They were very observant and on top of her care. I could not be happier with the Med Techs!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 19, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 13, 2026ComplaintClean
This report details an unannounced complaint investigation conducted on February 13, 2026. The allegation regarding staff not ensuring visitations do not infringe on resident rights was investigated and found to be UNFOUNDED. The complaint has been dismissed.
Dec 12, 2025OtherClean
The inspection was a Case Management visit conducted by the LPA. The LPA served a Decision and Order excluding Staff 1 (S1) from the facility. The report explicitly states that no deficiencies were observed or cited per California Code of Regulations, Title 22, Division 6, Chapter 8.
Nov 7, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 17, 2025ComplaintClean
This report details a complaint investigation conducted on 07/17/2025 regarding allegations of delayed response to call buttons and soiled diapers. Based on documentation review, the Licensing Program Analyst determined that the allegations were unfounded, and the complaint was dismissed.
Jul 17, 2025ComplaintClean
This report details a complaint investigation conducted on 07/17/2025 regarding allegations of delayed response to call buttons and soiled diapers. Based on documentation review, the Licensing Program Analyst determined that the allegations were unfounded, and the complaint was dismissed.
Jul 10, 2025InspectionClean
The facility underwent a Required Annual Inspection on 07/10/2025. The physical inspection noted several positive aspects, including adequate temperature control, clean facilities, and proper food storage. However, the report identified a deficiency related to the failure to submit several required updated licensing forms by the specified deadline.
Feb 21, 2025OtherClean
The facility was inspected via a Case Management visit on February 21, 2025. The Licensing Program Analyst noted that no deficiencies were observed or cited per California Code of Regulations, Title 22, Division 6, Chapter 8. The visit concluded with the issuance of a Decision and Order excluding Staff 1 (S1) from the facility.
Ownership & Operations
Who Operates This Facility
Westmont Mgr Gp Llc,gp of Fresno Ops;westmont Lvng
EDUARDO RANGEL
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
91 reviews from families & visitors
Official Website
Visit westmontliving.com
Medicare data downloads
Original nursing home datasets
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