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Nursing HomeMedicaid

Fremont Healthcare Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

39022 Presidio Way, Sundale · Fremont, CA 94538115 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.8/5

based on 21 Google reviews

5
4
3
2
1
Fremont Healthcare Center Nursing Home in Fremont, CA — Street View
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What this means for your family

While some individual nurses are highly regarded for their kindness, the facility has a pattern of serious safety and hygiene failures, including theft and medical neglect. If you choose this facility, you must implement strict oversight of personal belongings and closely monitor your loved one's hygiene and medical needs.

Google Reviews

Google Reviews

21 reviews on Google
Families should exercise extreme caution, as multiple reviewers report severe issues including theft of personal belongings, poor hygiene, and medical neglect. While some long-term residents have received compassionate care from specific nurses, there are frequent reports of inadequate staffing, unhygienic conditions, and serious health complications like infections.

Quality Themes

Tap a score for details
Food2.0Staff3.0Clean1.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate individual nurses and CNAs
  • Effective rehabilitation department
  • Helpful office staff

Concerns

  • Theft or loss of residents' personal belongings (mentioned by 2 reviewers)
  • Inadequate hygiene and cleanliness issues (mentioned by 3 reviewers)
  • Neglect regarding basic care like diaper changes and hygiene (mentioned by 2 reviewers)
  • Poor food quality and temperature (mentioned by 3 reviewers)
  • Staffing shortages leading to delayed care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'20(1)'22(3)'24(2)'26(4)

Distribution · 25 analyzed

5
7
4
3
3
2
2
4
1
9

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nurses and CNAs; how do you ensure that this high level of personal care is maintained during busy shifts?
  • 2What specific protocols do you have in place to ensure residents' personal belongings are kept secure and organized within their rooms?
  • 3Could you tell us more about your cleaning schedule and how you ensure the resident living areas and dining spaces remain consistently hygienic?
  • 4How would you describe the current dining experience, specifically regarding the variety of the menu and ensuring meals are served at the proper temperature?
  • 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?
  • 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

Thank you to all nurses, CNAs and staffs for taking and care of my mom Mabel nearly 5 years. Mom can’t live that amount of time without your care after she got stroke in 2000.

Long-term resident's family · 2025★★★★★

She ended up catching COVID there (all the nurses were coughing), SEPSIS of her urinary tract (my grandma would call us saying they won’t take her to the bathroom or change her diaper), and MRSA (in the nose).

Short-term rehab patient's family · 2023☆☆☆☆

Roaches in rooms. Care is atrocious my mother was left in a broken bed after hip surgery for 24 hours I called 6 times to no avail.

Long-term resident's family · 2021☆☆☆☆
Source: 21 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.70hrs
93%
Registered nurses for medical care
Total Nursing
4.03hrs
98%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
19.4%
CA
10.7%
Alameda
8.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Alameda
3.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
14.4%
CA
10.4%
Alameda
8.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
15.3%
CA
10.5%
Alameda
10.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Alameda
95.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.9%
Mixed vs Avgs
Here
13.9%
US
19.5%
CA
13.7%
Alameda
8.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.0%
Better than Avg
Here
97.0%
US
79.8%
CA
93.2%
Alameda
90.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
81.8%
CA
94.2%
Alameda
91.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
CA
1.5%
Alameda
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
1penalties
Near state avg (15.4)
3 complaint-triggered
$12,051 in fines

This facility shows concerning patterns with 58 deficiencies across four surveys and families filing complaints leading to citations. The most recurring issues involve fire safety, nutrition services, and infection control protocols. Problems persist across multiple surveys in safety areas like smoke detection, fire drills, and electrical systems. While all deficiencies show correction dates, the volume and repetitive nature of safety violations warrant careful consideration during visits.

Mar 18, 2026Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 17, 2025Routine
20
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0801Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0004Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0347Minimal · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Nov 17, 2025Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Mar 1, 2024Routine
19
0781Immediate jeopardy · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0039Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Feb 28, 2024Complaint
1
0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Dec 16, 2021Routine
17
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0926Potential for harm · IsolatedCorrected

Environmental Deficiencies

Have policies on smoking.

0293Potential for harm · IsolatedResolved (past non-compliance)

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Federal Penalties

Fine

Mar 6, 2024

$12,051

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fremont Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Mariner Health Care

Chain Size

17 facilities nationwide

Chain avg rating: 2.9/5 · Rank 8 of 18

Ownership & Management

Owners

Gc Holding Company 2 LLC

Owner · Organization

99%

Grancare LLC

Owner (parent company) · Organization

Mariner Health Care, INC.

Owner (parent company) · Organization

Mhc Holding Company

Owner (parent company) · Organization

Mhc West Holding Company

Owner (parent company) · Organization

National Senior Care, INC.

Owner (parent company) · Organization

Grunstein, Emily

Owner (parent company)

Key personnel

Caramba, EspinitoManaging Control - Governing BodySarcauga, DennisManaging Control - Governing BodyUbando, JuliusManaging Control - Governing BodyCaramba, EspinitoManagerGhimire, ShankarManager
Source: Medicare provider data

Contact

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References & Resources

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